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Print Operations Technician - Output Management
Ernst & Young
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You will be part of a team of highly professional and skilled infrastructure technicians working 24*5 and On call weekends. You and the team will work within a complex global environment in collaboration with other technical teams in the ongoing projects and delivered services is of high importance. You will need to have the ability to work in a technically complex environment and at the same time understand, follow and help to improve workflow and processes.
Professional/Technical qualifications
Over 5+ years of relevant experience of working in an enterprise environment.
- Solid background in Microsoft desktop OS, win 7, win 10
- Knowledge and experience with Active Directory, user/group/computer administration
- Knowledge and experience of PowerShell and scripting (optional)
- Knowledge and experience of working in an enterprise environment
- Knowledge within the Network area is a plus
- Printer configuration and drivers
- Influence user printing behavior - Optimize duplex and color printing
- Drastically reduce paper/toner usage - Pull Printing and print rules
- Strengthen IT print management - Centralize administration of users and devices
- Establish confidential printing - Authentication and Pull Print
- Simplify document handling - Print anywhere, scan and share documents
- Central Administration of users, services and devices to optimize IT operations and support
- Essential Tracking to continuously monitor print activity, pin-point problem areas up-front, fine tune and optimize even more
- Access Control by adding Authentication at the printer to protect devices from unauthorized use of print, scan and fax functionalities
- Knowledge on scan to email, scan to file options
- Knowledge on various protocols such as SMB, SNMPV3
- Knowledge of creating and implementing infrastructure certificates
- Knowledge on SSL and TLS
- Knowledge on Cloud infrastructures
- Confidential Printing because Authentication with Pull Print ensures that prints are always delivered only into the right hands
- A modular approach offering a wide suite of flexible modules and add-ons to create the exact solution you need today - with expansion options for tomorrow
- Troubleshoot and resolve technical issues with printing equipment.
- Documented knowledge of the following Print infrastructure print products is merit
- Kofax Equitrac, ShareScan
- WJA, DC (HP)
- Every One Print
Personal profile/skills
- Good communication skills
- Ability to troubleshoot and solve complex problems
- Flexible/adaptable
- Good ability to cooperate and interact with persons in global teams across the organization
- Good ability to take own decisions and initiatives based on accumulated knowledge
- Willingness to share skills and knowledge within the team
- Positive attitude and a willingness to contribute to the team.
- Willingness to travel
- Ability to work both independently and in a team
- Fluent in English both written and spoken
- Business and customer oriented
- Strong communication and presentation skills
Employment Type: Full Time, Permanent
Read full job description
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Flexible timing
Monday to Friday
No travel
Day Shift
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Ernst & Young Kochi Office Locations
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Ernst & Young, 9th Floor, ABAD Nucleus,, NH - 49, Maradu
Kochi
Kerala 682304
Kerala 682304
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5th Floor, Software Development Block
Athulya IT Complex, Infopark
Kusmagiri
Kakkanad
Kochi
Kochi
682030
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