Heads Up For Tails - Zonal Sales Manager (12-15 yrs)

Role & responsibilities

- Responsible for overall Business Plan and Expansion of Retail Business

- Store Expansion - COCO, COFO, FOFO, as applicable in alignment with the Business Plan to achieve defined ROI/IRR

- Budgeting and overseeing P&L for ensuring achievement of Cost, Expense and Profitability KPIs

- Define SOPs and drive implementation

- People & Team Development, Engagement, and overall Employee Satisfaction at Retail Business Level in alignment with the HR Team

- Pricing, Promotions, Marketing to drive Growth for Retail Stores(Existing and New Stores) and applicable verticals, i.

- Retail Products, Services, Pet Grooming, Vet Care, Events, etc.

- in coordination with specific Function Leads

- Creating a go-to-market strategy for all new city launches and drive campaigns to kick off sales.

- Liaise with Sourcing / Product / Customer Service team to share feedback on products and process as and when needed

- Engage and motivate the team members towards target achievement, customer centricity and better performance, utilizing existing Engagement and RR platforms of the org and work towards building a motivated team at all stores

- Requires working for 6 days a week

- Track and analyze Stores and Team members performances on a daily basis and execute measures to enhance performance - includes driving training initiatives with the LD team, individual coaching and mentoring

- Creating strong relationships with key client stakeholders at both senior and mid-management levels- Identifying and solving team and customers issues strategically

Preferred candidate profile

- 12-15 Years experience in Retail

- MBA in Sales & Marketing/Retail/General Management from a Tier 1 Institute (Preferred)

- Should be a Pet Lover (preferably a Pet Parent) and comfortable with Pets.

- Effective & Impactful Communication (Written & Verbal).

- Time Management, Delegation and Decision Making.

- Negotiation Skills.

- Leadership Ability to Mentor, Motivate and Coach to Inspire Results.

- Team player - experience in working coordination with multiple functions.

- Ambiguity handling