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Role & responsibilities

• Utilization optimization opportunity identification              
• Understanding the customer requirements              
• Providing the solution to meet the customer requirements              
• Customer Relationship              
• End to End WFM Support              
• Ability to work on all planners and other analytics key deliverables              
• Analysis of reports including process dashboards & initiate appropriate action plans.              
• Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are shared.              
• Ensure effective planning of Volumes, Resources (Capacity planning and staffing. Maintains customer oriented approach and focus on key deliverable areas.

Preferred candidate profile

• Has Knowledge/ Hands on in generating Forecasting, Planning, Scheduling              
• Able to work on MS-Office Excel, Word & P.PT
• Individual Contributor as a role.
• Excellent verbal & written communication & presentation skills              
• Good Interpersonal & people management skills with problem solving approach              
• Should be able to independently handle client communications, 3 Years of Experience in Forecasting/Capacity Planning/RFP                            
• Aware of Quality tool LEAN, Six-Sigma. Preferably Lean and Green belt certified              
• Demonstrate Customer Service Skills.
• Must handled a team.

Interested candidates can drop their cv on "9740514063" with a subject line - " WFM-HYD"