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Genpact
3.8
based on 35.5k Reviews
Video summary
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
Company Overview
Associated Companies
Company Locations
Working at Genpact
Company Summary
Global leader in digital transformation, combining AI and analytics to drive growth. With $4.7 billion in 2024 revenue, it empowers businesses across industries to innovate and thrive.
Overall Rating
3.8/5
based on 35.5k reviews
3% above
industry average
Highly rated for
Job security, Work-life balance
Critically rated for
Promotions, Salary
Work Policy
Hybrid
68% employees reported
Monday to Friday
84% employees reported
Flexible timing
60% employees reported
No travel
70% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
2.6k employees reported
Cafeteria
1.7k employees reported
Health insurance
1.6k employees reported
Professional degree assistance
959 employees reported
View all benefits
About Genpact
Founded in1997 (28 yrs old)
India Employee Count50k-1 Lakh
Global Employee Count1 Lakh+
HeadquartersNew York, New York, United States (USA)
Office Locations
Websitegenpact.com
Primary Industry
Other Industries
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View in video summary
Genpact (NYSE: G) is an advanced technology services and solutions company delivering lasting value for leading global enterprises. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Get to know us at genpact.com and on X, YouTube, and Facebook.
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ABECA - AmbitionBox Employee Choice Awards
Awards 2025
Awards 2024
Best of the best, rated by employees
Genpact won India’s Largest Employee Choice Awards in Mega Companies Category.
Top Rated Mega Company
Top Rated IT/ITES Company
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Genpact Ratings
based on 35.5k reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
14.6k
4
10.5k
3
5.7k
2
1.9k
1
2.9k
Category Ratings
4.1
Job security
3.8
Work-life balance
3.7
Company culture
3.7
Skill development
3.6
Work satisfaction
3.1
Salary
3.1
Promotions
Genpact is rated 3.8 out of 5 stars on AmbitionBox, based on 35.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Genpact
based on 34.4k reviews
3.8
Rated by 10k Women
Rated 4.1 for Job security and 3.8 for Work-life balance
3.8
Rated by 24.4k Men
Rated 4.1 for Job security and 3.8 for Work-life balance
Work Policy at Genpact
based on 5.5k reviews in last 6 months
Hybrid
68%
Work from office
27%
Permanent work from home
5%
Genpact Reviews
Top mentions in Genpact Reviews
+ 5 more
Compare Genpact with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.8/5 based on 35.5k reviews | 3.6/5 based on 97.6k reviews | 3.7/5 based on 57k reviews | 3.8/5 based on 62.9k reviews |
Highly Rated for | Job security Work-life balance | Job security Work-life balance | Job security | No highly rated category |
Critically Rated for | Salary Promotions | Promotions Salary Work satisfaction | Promotions Salary | Promotions |
Primary Work Policy | Hybrid 68% employees reported | Work from office 80% employees reported | Hybrid 62% employees reported | Hybrid 78% employees reported |
Rating by Women Employees | 3.8 Good rated by 10k women | 3.7 Good rated by 28.4k women | 3.8 Good rated by 16.5k women | 3.8 Good rated by 23.8k women |
Rating by Men Employees | 3.8 Good rated by 24.4k men | 3.6 Good rated by 63.9k men | 3.7 Good rated by 38k men | 3.8 Good rated by 36.5k men |
Job security | 4.1 Good | 4.5 Good | 3.8 Good | 3.7 Good |
View more
Genpact Salaries
Genpact salaries have received with an average score of 3.1 out of 5 by 35.5k employees.
Process Developer
(37.7k salaries)
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₹1.2 L/yr - ₹7 L/yr
Process Associate
(28.8k salaries)
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₹0.9 L/yr - ₹7 L/yr
Management Trainee
(20.8k salaries)
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₹1.8 L/yr - ₹10 L/yr
Business Analyst
(5.4k salaries)
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₹4 L/yr - ₹13.5 L/yr
Senior Associate
(5.3k salaries)
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₹2 L/yr - ₹8.4 L/yr
Lead Consultant
(5k salaries)
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₹8.7 L/yr - ₹28.6 L/yr
Senior Process Associate
(4.1k salaries)
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₹1.2 L/yr - ₹5.5 L/yr
Principal Consultant
(2.4k salaries)
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₹13.3 L/yr - ₹41.5 L/yr
Operations Manager
(1.7k salaries)
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₹6.5 L/yr - ₹21 L/yr
Team Lead
(1.4k salaries)
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₹3 L/yr - ₹12 L/yr
Genpact Interview Questions
A Process Associate was asked 2w agoQ. What is a red flag?
A Process Developer was asked 6d agoQ. What is the order to cash application?
A Management Trainee was asked 1mo agoQ. Why is it referred to as a Profit and Loss statement rather than simpl...read more
An Assistant Manager was asked 3mo agoQ. On what basis are increments determined?
An Accounts Payable Executive was asked 2mo agoQ. Where can the vendor reconciliation account be assigned?
Genpact Jobs
Popular Designations Genpact Hires for
Current Openings
Genpact News
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Why are Genpact employees unhappy?
- Genpact employees are unhappy due to the company's decision to increase work hours to ten per day.
- The workforce and social media users have criticized the decision, with employees feeling anxious about putting in extra hours.
- Despite hoping for a policy revision, Genpact seems determined to implement the longer work hours.
- Experts and social media users feel the decision is not in line with employee wellbeing and could negatively impact productivity.
- Employee productivity will be monitored with a daily tracking system, rewarding points for active hours, but the additional incentive for extra hours is seen as insufficient.
- The lack of a significant pay hike alongside the increased hours makes the extra workload seem excessive to employees.
- The decision to enforce 10-hour work days was communicated through managers rather than top leadership, raising employee concerns.
- There has been no official announcement to employees, leading to worries about potential burnout and setting a precedent for other companies to follow suit.
HRKatha | 18 Jun, 2025
Genpact acquires XponentL Data to boost AI capabilities
- Genpact has acquired XponentL Data to enhance its AI capabilities, with the acquisition being completed on June 5.
- The financial details of the transaction have not been disclosed yet.
- Genpact aims to deploy AI at speed and scale by building on data expertise, pivoting towards an AI-first future.
- The acquisition of XponentL is expected to strengthen Genpact's capabilities across leading data platforms, including AWS and Microsoft.
HinduBusinessLine | 6 Jun, 2025
Genpact Acquires XponentL Data to Strengthen AI and Data Capabilities
- Genpact has acquired XponentL Data, a provider of data products and AI solutions, to enhance its AI and data capabilities.
- The acquisition supports Genpact’s focus on AI-first services, strengthening its offerings across strategy, implementation, and industry-specific applications.
- XponentL's expertise in data strategy, design, and engineering, along with partnerships with platforms like Databricks, AWS, and Microsoft, will now be part of Genpact's portfolio.
- The acquisition aims to advance Genpact's AI Gigafactory and SaaS initiatives, allowing clients to scale their AI transformations efficiently.
Analyticsindiamag | 6 Jun, 2025
Meet the Winners of the Finkelstein Awards 2025
- The Finkelstein Awards at the Data Engineering Summit 2025 recognized excellence in various domains like project innovation and collaboration.
- Notable winners include ACT Fibernet for pioneering data engineering in telecom, Bajaj Auto Credit for modern infrastructure in auto finance, and EPAM Systems for scalable solutions.
- Experian Information Services Inc led with data-driven innovation, SAP Labs focused on global data engineering operations, while Tiger Analytics bridged data science and business impact.
- Zuci Systems excelled in AI-powered solutions, Adani Digital Labs redefined airport experiences through data engineering, and Target showcased exemplary collaboration between teams.
- Dentsu, KANINI Software Solutions, and Team Computers were acknowledged for their outstanding data engineering team contributions.
- Bosch Global Software Technologies and Lowe’s India were recognized for innovation in Indian GCCs, while Kenvue empowered global data democratisation.
- MathCo and Sigmoid shone as data engineering companies of the year, with Sigmoid excelling in real-time analytics for Fortune 500 firms.
- Tredence focused on upskilling initiatives in data engineering, while Genpact pioneered AI-driven solutions in digital transformation.
- These winners exemplify the cutting-edge advancements and collaborations driving the future of data engineering and innovation.
- The Finkelstein Awards celebrated the exceptional contributions of companies and individuals shaping the data landscape.
Analyticsindiamag | 21 May, 2025
Genpact’s Rajlakshmi Saikia joins Synchrony as VP-learning innovation, capabilities & insights
- Rajlakshmi Saikia, who previously worked at Genpact, has joined Synchrony as the VP of learning innovation, capabilities & insights.
- At Genpact, Saikia led Genome, the company's learning platform, focusing on building new-age skills and T-shaped capabilities within the organization.
- During her time at Genpact, she also led the global operations to reskill over 90,000 employees and foster digital transformation capabilities.
- Saikia brings over 11 years of experience in talent development and HR, with an MBA in HR from the Indian Institute of Planning and Management.
HRKatha | 25 Mar, 2025
Meet Eastern India’s Fastest-Growing EdTech Company That Has Helped 5,000+ Students Land High-Paying Jobs in Top MNCs
- EME Academy, a professional training institute in Kolkata, has assisted over 5,000 students in securing high-paying jobs in reputed multinational companies.
- Founded in 2016 by Kazi Mahasin Azim, the academy focuses on bridging the skill gap among young adults entering the workforce in India.
- Offering a variety of job-oriented courses, EME Academy provides personalized mentorship, flexible schedules, and interview preparation sessions.
- Kazi Mahasin Azim's journey from a village near Murshidabad to establishing a successful training venture showcases his commitment to empowering students.
- The academy's emphasis on practical, industry-relevant training sets it apart, with mentors bringing real-world expertise to the classroom.
- Despite initial challenges, EME Academy has grown to train over 1,000 students annually, generating an annual revenue of Rs 4 crore.
- The academy aims to expand its global presence to countries like the USA and UK to make high-paying jobs accessible to students worldwide.
- Through vocational and skill-based training, EME Academy aims to equip students with the necessary skills to excel in the corporate world.
- With a focus on practical knowledge and industry connections, EME Academy prepares students for successful careers in top companies like TCS, Genpact, and IBM.
- Kazi Mahasin Azim's vision is to erase the insecurity among students from smaller colleges and make lucrative career opportunities more attainable for everyone.
Startup Pedia | 12 Feb, 2025
ReNew elevates Garima Garg to CHRO role
- ReNew, the renewable energy company, has promoted Garima Garg to the position of Chief Human Resources Officer (CHRO).
- Garg has been associated with ReNew since 2020 and previously held the role of Senior VP and Head of HR for solar projects and manufacturing.
- With close to two decades of experience in HR, Garg has worked in various sectors and organizations such as Deloitte, Korn Ferry, PwC, HSBC, and Genpact.
- She brings expertise in areas such as employee engagement, rewards and recognition, organizational restructuring, and talent development.
HRKatha | 12 Feb, 2025
GN Rao, Ashok Jhunjhunwala receive HYSEA Lifetime Achievement Awards
- GN Rao and Ashok Jhunjhunwala received HYSEA Lifetime Achievement Awards.
- Infosys and Tata Consultancy Services won 'Export Champion' awards in the more than ₹5,000 crore category.
- Genpact India, Deloitte Support Services, and Kyndryl Solutions were also honored in various award categories.
- Telangana aims to become a $1 trillion economy in the next decade, focusing on AI, semiconductors, defense tech, and deep-tech innovation.
HinduBusinessLine | 12 Feb, 2025
Genpact’s GenAI Revenue Surges 12% in Q4 FY24 as AI Adoption Drives Growth
- Genpact, a global leader in business process transformation, reported a 9% YoY increase in revenue for its Q4 results, with its Data-Tech-AI segment experiencing a 12% boost.
- The company's full-year revenue reached $4.77 billion, a 6.5% increase from 2023.
- Genpact's growth was driven by strategic investments in GenAI solutions, securing new clients, and major deals.
- The company's focus on AI innovation is evident through its AI Value Studio, Genpact Gigafactory, and domain-specific AI models tailored to various industries.
Analyticsindiamag | 7 Feb, 2025
MLDS 2025: Key Highlights from Day 1
- Rahul Bhattacharya, AI leader at GDS consulting, EY, explained the concept of the agentic workforce in AI-driven workspaces.
- Arvind Sasikumar, co-founder and CTO at Quinn, highlighted the critical importance of video compression for enhancing user experience.
- Chirag Jain, vice president of AI Practice at Genpact, emphasized the need for businesses to define long-term goals before implementing AI.
- Siddhant Goswami, co-founder at 100xEngineers and Tech Influencer, discussed the evolving role of AI agents and the importance of human intervention.
Analyticsindiamag | 5 Feb, 2025
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Genpact Subsidiaries
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Genpact FAQs
When was Genpact founded?
Genpact was founded in 1997. The company has been operating for 28 years primarily in the IT Services & Consulting sector.
Where is the Genpact headquarters located?
Genpact is headquartered in New York, New York. It operates in 10 cities such as Hyderabad / Secunderabad, Noida, Gurgaon / Gurugram, Bangalore / Bengaluru, Jaipur. To explore all the office locations, visit Genpact locations.
How many employees does Genpact have in India?
Genpact currently has more than 91,000+ employees in India. Finance & Accounting department appears to have the highest employee count in Genpact based on the number of reviews submitted on AmbitionBox.
Does Genpact have good work-life balance?
Genpact has a Work-Life Balance Rating of 3.8 out of 5 based on 35,000+ employee reviews on AmbitionBox. 70% employees rated Genpact 4 or above, while 30% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Genpact work-life balance reviews for more details.
Is Genpact good for career growth?
Career growth at Genpact is rated as moderate, with a promotions and appraisal rating of 3.1. 30% employees rated Genpact 3 or below, while 70% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Genpact promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in Genpact?
Working at Genpact comes with several advantages and disadvantages. It is highly rated for job security and work life balance. However, it is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 35,000+ employee reviews on AmbitionBox.
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