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Concentrix Corporation

3.7

based on 29.1k Reviews

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Concentrix Corporation Contact Center Associate Reviews

Updated 7 Aug, 2025

Category Ratings

3.4

Job Security

3.4

Work-Life Balance

3.3

Salary

3.3

Work Satisfaction

3.2

Company Culture

3.1

Skill Development

2.7

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What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

77% employees reported

Flexible timing

61% employees reported

No travel

77% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

47 reviews

3.5

Rated by Men

93 reviews

View more detailed insights

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143 reviews found

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Contact Center Associate in Gurgaon / Gurugram

Operations Department

3.0

updated on 23 Jul 2021

Likes

Good environment and colleagues

Dislikes

#Too much work pressure #No job security #Bad manager #It takes ages to resolve internal issues like system or salary related. #So many reasons in deducting salary. #No free transport, no free food or nothing at all.

Work Details

It was hectic. Overall didn't had a good experience.

Work days: Rotational Shift (Strict Timings)

Contact Center Associate in Gurgaon / Gurugram

Sug Department

3.0

updated on 20 Apr 2022

Likes

Work security

Dislikes

Management, No action taken for defaulters

Work Details

The job is quite okay. I stuggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Concentrix Corporation

View All

an operations manager

From Chai Breaks to Boardrooms: 10 Years of Ops Ka Tadka! AMA with an Ops Manager who's seen it ALL!

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Contact Center Associate in Delhi

Operations Department

5.0

updated on 02 Jun 2021

Likes

Webhelp is the best company to showcase our talent and in webhelp all are very supportive and amazing i really love to appreciate this company, it is my pleasure to work on this wonderful company. Thank you

Dislikes

Everything was good

Work Details

Very interesting and i learned so many things in here

Work timings: Strict Timings

Work related travel: This is a desk job.

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HQ - Fremont, California, United States (USA)

BPO

50k-1 Lakh Employees (India)

People also ask about Concentrix Corporation's Contact Center Associates

Is Concentrix Corporation a good place to work for Contact Center Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 143 employee reviews, it's clear that most contact center associates have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.

Does Concentrix Corporation pay their Contact Center Associates well?

According to AmbitionBox reviews, Concentrix Corporation contact center associates rate their salary and benefits at 3.3 out of 5, based on 143 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's contact center associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for contact center associates, click here .

How is the work culture at Concentrix Corporation for Contact Center Associates?

Work culture at Concentrix Corporation for contact center associates is rated 3.2 out of 5 by 143 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation for contact center associates, click here .

How is the job security at Concentrix Corporation for Contact Center Associates?

Based on 143 reviews on AmbitionBox, Concentrix Corporation's contact center associates rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Concentrix Corporation. To read reviews about job security at Concentrix Corporation for contact center associates, click here .

Concentrix Corporation Contact Center Associate Reviews by Locations

Concentrix Corporation Reviews by Designations

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AmbitionBox has 143 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. 77% of emp...