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FirstCry

3.5

based on 1.8k Reviews

Video summary

Company Overview

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FirstCry Customer Relationship Officer Reviews

Updated 5 Jul, 2025

Category Ratings

3.5

Skill Development

3.3

Salary

2.9

Company Culture

2.9

Job Security

2.9

Work-Life Balance

2.8

Work Satisfaction

2.5

Promotions

What employees say about FirstCry?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

48% employees reported

Flexible timing

50% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

2.7

Rated by Women

7 reviews

3.2

Rated by Men

37 reviews

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Top Mentions in FirstCry Customer Relationship Officer Reviews

45 reviews found

Sort By: Popular

Customer Relationship Officer in Kolkata

Full Time

Retail & B2C Sales Department

1.0

updated on 04 May 2024

Likes

Nothing

Dislikes

I am Ex-employee of babyhug store,resigned from my position due to mentally harrasment provide by AOM Tusher banerjee.Only in this particular store I experience mantel distress over the last 4-5 month. Lots of time I had done AtoB shift till the store closed. In retail SOP no lady staff is allowed on the floor after 8:00 pm,but babyhug AOM mr. tusher banerjee do this. He Dose not respect any employee,also rude behavior to all employee. Many time without any reason mr tushar banerjee cancel our week off. I already done the mail to company....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Relationship Officer in Jaipur

Full Time

Retail & B2C Sales Department

5.0

updated on 28 Aug 2024

Likes

Hello team Learning,and skill development......

Dislikes

Firstcry a degital age..... Store imprisonment required and online store compere in off line store costomer and not happy. ... Very different...... Online available products not available in off line store.... And costomer not coming in store..... And staff communication is good 👍 Please promote the employee and give a nominal target 🎯....... And thank you

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Relationship Officer in Kolkata

Full Time

Retail & B2C Sales Department

1.0

updated on 11 Mar 2025

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read FirstCry Reviews based on similar designations

Customer Relationship Officer in Hazaribag

Full Time

Retail Store Operations Department

5.0

updated on 07 Feb 2025

Likes

Sallary is good and work pressure is very low

Dislikes

Top management is not connected with junior staff it's a panic for a new learner & new energy

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Full Time

Retail & B2C Sales Department

5.0

updated on 12 Sep 2023

Likes

Nothing

Dislikes

Nothing to dislike about this company

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Relationship Officer in Nilambur

Full Time

Customer Success Department

2.0

updated on 06 Feb 2024

Likes

Salary package

Dislikes

Extra timing without salary And mainly not giving leaves in any kind of situation

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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HQ - Pune,Maharashtra, India

Internet

1k-5k Employees (India)

Hardware & Networking

People also ask about FirstCry's Customer Relationship Officers

Is FirstCry a good place to work for Customer Relationship Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 45 employee reviews, it's clear that most customer relationship officers have an average experience working at FirstCry. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and on AmbitionBox.

Does FirstCry pay their Customer Relationship Officers well?

According to AmbitionBox reviews, FirstCry customer relationship officers rate their salary and benefits at 3.3 out of 5, based on 45 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FirstCry's customer relationship officers salaries here and to read reviews specifically about salary and benefits at FirstCry for customer relationship officers, click here .

How is the work culture at FirstCry for Customer Relationship Officers?

Work culture at FirstCry for customer relationship officers is rated 2.9 out of 5 by 45 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at FirstCry for Customer Relationship Officers?

Based on 45 reviews on AmbitionBox, FirstCry's customer relationship officers rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at FirstCry.

FirstCry Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 45 FirstCry reviews submitted by FirstCry employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FirstCry is the right company for you. 48% of employees reported the working days at FirstCr...