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ICICI Bank

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4.0

based on 35.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Customer Support Executive Reviews

based on 17 reviews
Updated 17 Sep, 2023

Overall Rating

4.2
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.2

Company culture

4.0

Work-Life balance

4.0

Skill development

3.9

Salary & Benefits

3.6

Promotions/Appraisal

3.4

Work Satisfaction

17 reviews found

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People also ask about ICICI Bank's Customer Support Executives

Is ICICI Bank a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 17 employee reviews, it's clear that most customer support executives have a positive experience working at ICICI Bank. Job Security holds the highest rating at 4.3, while work satisfaction is rated the lowest amongst all factors at 3.4. Read reviews about job security and work satisfaction on AmbitionBox.
Does ICICI Bank pay their Customer Support Executives well?
According to AmbitionBox reviews, ICICI Bank customer support executives rate their salary and benefits at 3.9 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank's customer support executives salaries here and to read reviews specifically about salary and benefits at ICICI Bank for customer support executives, click here.
How is the work culture at ICICI Bank for Customer Support Executives?
Work culture at ICICI Bank for customer support executives is rated 4.2 out of 5 by 17 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICICI Bank. To read reviews specifically about work culture at ICICI Bank for customer support executives, click here.
How is the job security at ICICI Bank for Customer Support Executives?
Based on 17 reviews on AmbitionBox, ICICI Bank's customer support executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for customer support executives, click here.

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Gender Based Ratings for ICICI Bank Customer Support Executive

based on 17 verified reviews

4.9Rated by 8 Women

Rated 4.9 for Job Security and 4.8 for Work Satisfaction

women

3.9Rated by 9 Men

Rated 4.1 for Job Security and 4.0 for Company Culture

men

Working Days for ICICI Bank Customer Support Executive

based on 17 reviews
Rotational Shift
38%
Monday to Friday
31%
Monday to Saturday
15%
Alternate Saturday off
8%
Other
8%

Work Timings for ICICI Bank Customer Support Executive

based on 17 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9.30am - 6.30pm)
36%
8%
8%
48% employees reported other strict timings

Shift Timings for ICICI Bank Customer Support Executive

based on 17 reviews
Day shift
100%

Business Travel for ICICI Bank Customer Support Executive

based on 17 reviews
Within city
58%
No travel
42%
ICICI Bank Customer Support Executive Salary
based on 83 salaries

Average annual salary

2.8 Lakhs
₹1.5 L/yr - ₹4 L/yr
At par with the average Customer Support Executive Salary in India
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