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ITC Hotels

4.1

based on 1.8k Reviews

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ITC Hotels Guest Relation Executive Reviews

Updated 3 Apr, 2025

Category Ratings

4.7

Job Security

4.5

Skill Development

4.2

Company Culture

4.2

Work Satisfaction

4.0

Work-Life Balance

3.7

Salary

3.5

Promotions

What employees say about ITC Hotels?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

36% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

28 reviews

5.0

Rated by Men

2 reviews

View more detailed insights

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Top Mentions in ITC Hotels Guest Relation Executive Reviews

31 reviews found

Sort By: Popular

Read ITC Hotels Guest Relation Executive Reviews based on locations

Guest Relation Executive in Mumbai

Full Time

Front Office & Guest Services Department

4.0

updated on 03 Aug 2023

Likes

I love talking to guests and that's the best part of my work

Dislikes

The working hour is long and there's really no social life here. You are giving your whole day to ITC that too they make you work on very less package

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about ITC Hotels.

Guest Relation Executive in Kolkata

Full Time

Front Office & Guest Services Department

4.0

updated on 03 Jan 2023

Likes

If you want to work for a big brand name only then opt for this company..

Dislikes

Apart from the brand name everything else is pathetic.. and it has the worst work culture

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Relation Executive in Sardar Patel Marg , Chanakyapuri

Full Time

Front Office & Guest Services Department

5.0

updated on 13 May 2022

Likes

Working environment is clean and positive. There is lot to learn at ITC HOTELS. It has been my pleasure to work 5years with such a big and reputable brand in India. And happy, am still working there. Thanks!

Dislikes

Everything is going great. Nothing to dislike about it.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Relation Executive in Hyderabad / Secunderabad

Non Voice Department

3.0

updated on 18 Aug 2019

Likes

I like the job but politics and partiality is very big point at the same time.

Dislikes

Partiality is the thing which I dislike the most, their is learning for those whose family members are on the same profession. Your experience doesn't seem to be counted.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Guest Relation Executive in Bangalore / Bengaluru

Front Office & Guest Services Department

5.0

updated on 20 Apr 2022

Likes

The management organises programs to develop the skills of the staffs

Dislikes

The HR department is somehow slow

Work Details

I got the opportunity to attend a one month training at the company headquarters which was very beneficial for my entire career in the hotel industry.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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HQ - Kolkata, West Bengal, India

5k-10k Employees (India)

Public

People also ask about ITC Hotels's Guest Relation Executives

Is ITC Hotels a good place to work for Guest Relation Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 31 employee reviews, it's clear that most guest relation executives have a positive experience working at ITC Hotels. Job Security holds the highest rating at 4.7, while career growth is rated the lowest amongst all factors at 3.5.

Does ITC Hotels pay their Guest Relation Executives well?

According to AmbitionBox reviews, ITC Hotels guest relation executives rate their salary and benefits at 3.7 out of 5, based on 31 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ITC Hotels's guest relation executives salaries here .

How is the work culture at ITC Hotels for Guest Relation Executives?

Work culture at ITC Hotels for guest relation executives is rated 4.2 out of 5 by 31 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ITC Hotels.

How is the job security at ITC Hotels for Guest Relation Executives?

Based on 31 reviews on AmbitionBox, ITC Hotels's guest relation executives rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ITC Hotels, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

ITC Hotels Guest Relation Executive Reviews by Locations

ITC Hotels Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 31 ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you. 86% of employees reported the working days at I...