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vCustomer

3.9

based on 30 Reviews

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vCustomer Technical Support Engineer Reviews

Updated 30 May, 2021

Category Ratings

4.0

Company Culture

3.3

Work Satisfaction

3.2

Salary

2.7

Promotions

2.5

Work-Life Balance

2.5

Skill Development

2.0

Job Security

What employees say about vCustomer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

71% employees reported

No travel

80% employees reported

View more detailed insights

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7 reviews found

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Technical Support Engineer in Pune

Operations Department

5.0

updated on 19 Jun 2019

Likes

Good Transparency and approachable leadership team.

Dislikes

Everything was good .

Work Details

Good place to show off your skill set and get rewarded as well.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in New Delhi

Technology / IT Department

3.0

updated on 26 Feb 2020

Likes

Work Policy

Dislikes

Rotation shift were weekly and there was no learning for career growth.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in New Delhi

Hp compaq tech suopirt Department

4.0

updated on 30 May 2021

Likes

I have loved this company as got wonderful training and lovely trainers Work wise good mentor or managers Wonderful team enjoyed and learnt and earned too

Dislikes

Too far from city as half of time went in travelling

Work Details

Work life was good due to good mentors and supporting managers

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Linksys Department

4.0

updated on 23 Oct 2018

Likes

Our Team Leader Mr.Owais was supportive & helpful by nature. Therefore, I saw my overall growth due to our healthy team developed & motivated by him.

Dislikes

There was no such point that I disliked about working there apart from our night timing but that was actually our job-profile so no such points.

Work Details

It was really interesting to me because we used to work for US clients through phone as well as online chatting and it gave tremendous satisfaction to me when I used to quick-fix their internet-related issues.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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HQ - Pune, Maharashtra, India

BPO

501-1k Employees (India)

People also ask about vCustomer's Technical Support Engineers

Is vCustomer a good place to work for Technical Support Engineers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 7 employee reviews, it's clear that most technical support engineers have an average experience working at vCustomer. Company culture holds the highest rating at 4.0, while job security is rated the lowest amongst all factors at 2.0.

Does vCustomer pay their Technical Support Engineers well?

According to AmbitionBox reviews, vCustomer technical support engineers rate their salary and benefits at 3.2 out of 5, based on 7 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about vCustomer's technical support engineers salaries here .

How is the work culture at vCustomer for Technical Support Engineers?

Work culture at vCustomer for technical support engineers is rated 4.0 out of 5 by 7 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at vCustomer.

How is the job security at vCustomer for Technical Support Engineers?

Based on 7 reviews on AmbitionBox, vCustomer's technical support engineers rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at vCustomer.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 vCustomer reviews submitted by vCustomer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if vCustomer is the right company for you. 66% of employees reported the working days at vCust...