Amazon Customer Support salaries in India (Updated 2025)

Likes

Salary is good plus it's WFH so you can manage doing other tasks if you settle well with rotational shift

Dislikes

There's no job security and the hierarchy is shit. No one to hear your concern and they threaten to terminate you over silly reasons. The rotational shifts are too drastic and can be dangerous for health. If you're in urgent need of WFH and good salary then only go for it or else please stay away since there's no skill development, job security or anything.

Likes

Building atmosphere

Dislikes

Rat race in every team, team politics, Biased decisions, pay structure is not as per skill set. If leader wants a promotions for herself/himself, he/she first takes goal of Head count reduction rather than business idea expansion.

Likes

Good culture and they pay for overtime during peak season

Dislikes

Too much of politics in the company and specially for internal job transfer, they prefer women to occupy the posts as they follow the so called "DEI" policy. And the post that I am in right now, you have to be your managers favourite to grow or from the same community.

Likes

The environment. What ever happened everybody is treated in a polite way. There is no ways of shouting with unparliamentary words. Leave policy is good.

Dislikes

No promotion will come.low hike percentage. Simply you do more work but no hike will be given. Office politics is huge it's like a sea. For example let's say if a senior ops posting in not required but there is a manager who is so supporting the senior manager means. They will create a new posting and promote this operation manager to senior operations manager. Literally like giving the posting to next next managers who are in line with the senior ops but this kind of sincearity is not there in other job post. There are multiple leadership principles but nobody will follow lets say there is a leadership principle called have backbone disagree and committed. But it's just in paper. Not in action. No work from home option previously there was working from home for 3day and 2 day office. Worst shift timings, multiple shift changes within a year will happen no stability to showcase your talent. So with this your scorecard will go will go down so obviously your coming hike will also go down. No tenuerity based promotion will be given even there are 6years plus people in the same level and 2years level people becoming manager.There is a huge diversity among skin tone colour. Language diversity. This is resulting in war like situation inside office.

Likes

Amazon work life balance policy and work culture are the best one.

Dislikes

...re best with salaries. Promotions are based on JDIs for most of the departments. Extremely Low compensation.