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eClerx Customer Service Executive salaries in Mumbai

Annual salary range
1 - 3 years exp.
₹2 Lakhs - ₹3.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Avg. annual salary
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Monthly In-hand Salary

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Customer Service Executive Salary at eClerx ranges between ₹2 Lakhs to ₹3.5 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 3 latest salaries received from... Read more

At par with the average Customer Service Executive Salary in IT Services & Consulting Companies for 1 - 3 years of experience

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What are the roles & responsibilities of a Customer Service Executive at eClerx?

Customer Interaction

  • Answer incoming calls and chats professionally
  • Listen actively to understand customer needs
  • Provide timely information about products and services
  • Handle objections and concerns with empathy

Sales and Upselling

  • Seek opportunities to upsell and cross-sell
  • Meet or exceed individual and team sales targets

Read full roles & responsibilities

Last Updated: 13 Nov 2024

Companies similar to eClerx for Customer Service Executive in Mumbai

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eClerx Customer Service Executive Salary

1 - 3 years exp. (3 salaries)

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₹2 L/yr - ₹3.5 L/yr

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Latest annual salaries shared by eClerx Customer Service Executive in Mumbai

7mo ago
₹3 Lakhs
1 year exp.
8mo ago
₹3 Lakhs
3 years exp.
10mo ago
₹3 Lakhs
1 year exp.
Years of experience Avg. annual salary
1 year (AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr
2 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.4 L/yr
3 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.5 L/yr

Similar Designation Salaries at eClerx

Similar Designation Avg. annual salary
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₹3.3 L/yr - ₹7.5 L/yr

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₹2.5 L/yr - ₹2.9 L/yr

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
a senior executive
GF salary Vs. My salary
Me and my gf have been dating for 5 years. Back in 2020, I started my career with a package of ₹5 LPA. Over the years, I’ve reached ₹22 LPA in 2025. She started her journey with ₹3 LPA(2020) and is now earning ₹8 LPA(2025). We’ve been in a live-in relationship for around 2 years, and the idea was to share expenses equally. But, equal sharing never really happened. If we go to a café she likes, especially with friends, I will pay the entire bill. We only split the house rent and grocery bills. I told her lots of time to cut down these costly cafe expenses or earn more money, increase your package, study and work hard, but.....she is now in her comfort zone. Being from a tech background, I have seen people upgrade their skills and package for a good life in metro cities. I am ready to support her in her studies, but she is like I am earning enough for myself.... No, you are not. I love her, but I don't know how to overcome this issue between us. Please suggest!
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Salary related reviews for eClerx

Full Time

 · 

Finance & Accounting Department

2.0
  •  updated on 07 Apr 2025

1.0
 for  Salary and Benefits

Likes

There is nothing to add much here.But still I must say that I have learn alot here about my process.And again it was on my own.

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Dislikes

They don't pay you accordingly,work culture is worst,even HR's don't listen to employee. eClerx should be your last option to join. The only reason of my resignation is the all the reason mentioned above.

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  • Salary - Bad
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  •  updated on 12 Mar 2025

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Likes

There’s nothing to like about this company they trap frehsers at such low pay and then they get all thw work done with them . There’s no training planned or scheduled they treat you there like shit.

read more

Dislikes

The office politics is so much they you will get demotivated to another extent. Posting a mere reel can ruin their organisation image so they will be mg you to resign . The back end work is so pathetic there are some process where you only do copy pasting in the name of work . No growth at all , Zero skill development Pls don’t ever join this company.

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  • Salary - Bad
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 · 

Consulting Department

4.0
  •  updated on 22 Jan 2025

3.0
 for  Salary and Benefits

Likes

...ia and spend time reading but they keep music on which is distracting sometimes. Salary is always on time. DLF building also has Table tennis and volleyball.

read more
  • Company culture - Good

Dislikes

I was part of a process in which during winter season the workload got significantly reduced due to which we had lot of free time. So during that free time I wanted to read newspapers and articles on laptop to keep myself updated and stay engaged in something which unfortunately was not allowed due to IT security policy. That's the only reason I had to leave apart from that everything was fine for me personally. I have 1 star to work life balance because I worked in Night shifts which effects you work life balance. You feel sleepy on weekend day but you are awake in Night like a OWL. You cannot go visit a market or chill outside because it's dark. You cannot go to Park or Mountains at odd hours. Well this is just a personal opinion for some people Night shift works. night shift becomes a problem on weekends when you awake in Night and you cannot go out.

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  • Job security - Poor
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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  updated on 20 Jul 2024

5.0
 for  Salary and Benefits

Likes

I have been working as customer executive for 6 months now ,there was some issues with salary in initial period but experience is good as of now

read more
  • Salary - Excellent
  • +3 more

Dislikes

The Hr was rude and salary issue was neglected by management

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  updated on 19 Nov 2023

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ke is spoon feed to her and there is no commitment fulfilled by management ever. Overall bad experience with company and just upto resign due to over sales pressure and no increase in salary where the targets getting doubled in last 1 year however they haven’t made any incentive or increment program so there is no reason for doing such high sales if we will not getting something.

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  • Salary - Poor
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eClerx Customer Service Executive Salary FAQs

How the salary growth look like for a Customer Service Executive at eClerx in Mumbai?
The salary growth for a Customer Service Executive at eClerx in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at eClerx:

Experience Average Salary Range
1 year ₹2.6 Lakhs to ₹3.3 Lakhs per year
2 years ₹2.7 Lakhs to ₹3.4 Lakhs per year
3 years ₹2.7 Lakhs to ₹3.5 Lakhs per year
and so on.

Top skills at eClerx for Customer Service Executive

Problem Solving Multitasking

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eClerx Customer Service Executive salary in Mumbai ranges between ₹2 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 eClerx latest salaries received from various employees of eClerx.