Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by eClerx Team. If you also belong to the team, you can get access from here

eClerx Verified Tick

Compare button icon Compare button icon Compare
filter salariesFilter salaries by

eClerx Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 3 years exp.
₹2 Lakhs - ₹3.5 Lakhs
Avg. annual salary
unlock blur

Monthly In-hand Salary

unlock blur
Customer Service Executive Salary at eClerx ranges between ₹2 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 36 latest salaries... Read more

9% less than the average Customer Service Executive Salary in IT Services & Consulting Companies for 0 - 3 years of experience

Interested in this particular role?

What are the roles & responsibilities of a Customer Service Executive at eClerx?

Customer Interaction

  • Answer incoming calls and chats professionally
  • Listen actively to understand customer needs
  • Provide timely information about products and services
  • Handle objections and concerns with empathy

Sales and Upselling

  • Seek opportunities to upsell and cross-sell
  • Meet or exceed individual and team sales targets

Read full roles & responsibilities

Last Updated: 21 Jun 2025

Companies similar to eClerx for Customer Service Executive

Company name Avg Annual Salary Open Jobs
unlock blur

₹1.2 L/yr - ₹5 L/yr

arrow icon 13% more
Logo
IGT Solutions Customer Service Executive Salary

0 - 4 years exp. (507 salaries)

unlock blur

₹1.1 L/yr - ₹6 L/yr

arrow icon 8% more
2 job openings
unlock blur

₹1.4 L/yr - ₹5 L/yr

arrow icon 8% less
2 job openings
Logo
EXL Service Customer Service Executive Salary

0 - 11 years exp. (210 salaries)

unlock blur

₹1.1 L/yr - ₹6 L/yr

arrow icon 25% more
Logo
Mphasis Customer Service Executive Salary

0 - 5 years exp. (126 salaries)

unlock blur

₹1.1 L/yr - ₹4.8 L/yr

arrow icon 9% more
unlock blur

₹2.2 L/yr - ₹3.8 L/yr

arrow icon 9% more
unlock blur

₹2 L/yr - ₹6 L/yr

arrow icon 49% more
Logo
NTT Data Customer Service Executive Salary

0 - 5 years exp. (10 salaries)

unlock blur

₹2.4 L/yr - ₹4.3 L/yr

arrow icon 3% more
Logo
Coforge Customer Service Executive Salary

0 - 6 years exp. (10 salaries)

unlock blur

₹3 L/yr - ₹8 L/yr

arrow icon 78% more
Logo
unlock blur

₹2 L/yr - ₹3.5 L/yr

arrow icon 4% more
Logo
unlock blur

₹2.8 L/yr - ₹4.5 L/yr

arrow icon 35% more
unlock blur

₹2.5 L/yr - ₹5.2 L/yr

arrow icon 30% more
unlock blur

₹3.4 L/yr - ₹9 L/yr

arrow icon 93% more
Logo
Kyndryl Customer Service Executive Salary

0 - 4 years exp. (4 salaries)

unlock blur

₹4.5 L/yr - ₹6 L/yr

arrow icon 90% more
unlock blur

₹2 L/yr - ₹3.2 L/yr

arrow icon 8% more
Logo
UST Customer Service Executive Salary

4 - 7 years exp. (3 salaries)

unlock blur

₹2.5 L/yr - ₹7.2 L/yr

arrow icon 50% more
unlock blur

₹3.5 L/yr - ₹5.5 L/yr

arrow icon 47% more
Logo
Atos Customer Service Executive Salary

1 - 6 years exp. (3 salaries)

unlock blur

₹2.2 L/yr - ₹2.8 L/yr

arrow icon 12% less
Logo
Cyient Customer Service Executive Salary

1 - 11 years exp. (3 salaries)

unlock blur

₹3.1 L/yr - ₹11 L/yr

arrow icon 103% more

Latest annual salaries shared by eClerx Customer Service Executive

5d ago
₹3 Lakhs
3 years exp.
1w ago
₹3.5 Lakhs
1 year exp.
2mo ago
₹2.2 Lakhs
1 year exp.
4mo ago
₹3 Lakhs
1 year exp.
4mo ago
₹3 Lakhs
2 years exp.
4mo ago
avg blur mobile
1 year exp.
4mo ago
avg blur mobile
8 months exp.
4mo ago
avg blur mobile
2 years exp.
7mo ago
avg blur mobile
1 year exp.
7mo ago
avg blur mobile
2 years exp.

eClerx Customer Service Executive salaries by

Years of experience Avg. annual salary
Fresher  (8 salaries)

unlock blur

₹2 L/yr - ₹3 L/yr
1 year  (15 salaries)

unlock blur

₹2.2 L/yr - ₹3.5 L/yr
2 years  (10 salaries)

unlock blur

₹2.2 L/yr - ₹3.5 L/yr
3 years  (3 salaries)

unlock blur

₹2.3 L/yr - ₹3 L/yr

Similar Designation Salaries at eClerx

Similar Designation Avg. annual salary
unlock-blur

₹2.2 L/yr - ₹4 L/yr

unlock-blur

₹2.3 L/yr - ₹3.4 L/yr

unlock-blur

₹3 L/yr - ₹3.5 L/yr

unlock-blur

₹2 L/yr - ₹3.6 L/yr

unlock-blur

₹2 L/yr - ₹3.1 L/yr

unlock-blur

₹2.7 L/yr - ₹3.5 L/yr

unlock-blur

₹1.8 L/yr - ₹2.7 L/yr

unlock-blur

₹2.7 L/yr - ₹3.5 L/yr

Service Engineer Salary
(AmbitionBox Estimate)
unlock-blur

₹9.1 L/yr - ₹11.6 L/yr

unlock-blur

₹2.9 L/yr - ₹7.5 L/yr

View more similar designations

Top trending discussions

View All
Salary Discussions, Hike & Promotions
1w
a senior executive
GF salary Vs. My salary
Me and my gf have been dating for 5 years. Back in 2020, I started my career with a package of ₹5 LPA. Over the years, I’ve reached ₹22 LPA in 2025. She started her journey with ₹3 LPA(2020) and is now earning ₹8 LPA(2025). We’ve been in a live-in relationship for around 2 years, and the idea was to share expenses equally. But, equal sharing never really happened. If we go to a café she likes, especially with friends, I will pay the entire bill. We only split the house rent and grocery bills. I told her lots of time to cut down these costly cafe expenses or earn more money, increase your package, study and work hard, but.....she is now in her comfort zone. Being from a tech background, I have seen people upgrade their skills and package for a good life in metro cities. I am ready to support her in her studies, but she is like I am earning enough for myself.... No, you are not. I love her, but I don't know how to overcome this issue between us. Please suggest!
Got a question about eClerx?
Ask anonymously on communities.

Prepare for Your Interview with Real Experiences!

View interviews
Office worker

Salary related reviews for eClerx

2.8

Rated by 15 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

2.0
  •  updated on 07 Apr 2025

1.0
 for  Salary and Benefits

Likes

There is nothing to add much here.But still I must say that I have learn alot here about my process.And again it was on my own.

read more

Dislikes

They don't pay you accordingly,work culture is worst,even HR's don't listen to employee. eClerx should be your last option to join. The only reason of my resignation is the all the reason mentioned above.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Finance & Accounting Department

1.0
  •  updated on 12 Mar 2025

1.0
 for  Salary and Benefits

Likes

There’s nothing to like about this company they trap frehsers at such low pay and then they get all thw work done with them . There’s no training planned or scheduled they treat you there like shit.

read more

Dislikes

The office politics is so much they you will get demotivated to another extent. Posting a mere reel can ruin their organisation image so they will be mg you to resign . The back end work is so pathetic there are some process where you only do copy pasting in the name of work . No growth at all , Zero skill development Pls don’t ever join this company.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Consulting Department

4.0
  •  updated on 22 Jan 2025

3.0
 for  Salary and Benefits

Likes

...ia and spend time reading but they keep music on which is distracting sometimes. Salary is always on time. DLF building also has Table tennis and volleyball.

read more
  • Company culture - Good

Dislikes

I was part of a process in which during winter season the workload got significantly reduced due to which we had lot of free time. So during that free time I wanted to read newspapers and articles on laptop to keep myself updated and stay engaged in something which unfortunately was not allowed due to IT security policy. That's the only reason I had to leave apart from that everything was fine for me personally. I have 1 star to work life balance because I worked in Night shifts which effects you work life balance. You feel sleepy on weekend day but you are awake in Night like a OWL. You cannot go visit a market or chill outside because it's dark. You cannot go to Park or Mountains at odd hours. Well this is just a personal opinion for some people Night shift works. night shift becomes a problem on weekends when you awake in Night and you cannot go out.

read more
  • Job security - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  updated on 20 Jul 2024

5.0
 for  Salary and Benefits

Likes

I have been working as customer executive for 6 months now ,there was some issues with salary in initial period but experience is good as of now

read more
  • Salary - Excellent
  • +3 more

Dislikes

The Hr was rude and salary issue was neglected by management

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  updated on 19 Nov 2023

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ke is spoon feed to her and there is no commitment fulfilled by management ever. Overall bad experience with company and just upto resign due to over sales pressure and no increase in salary where the targets getting doubled in last 1 year however they haven’t made any incentive or increment program so there is no reason for doing such high sales if we will not getting something.

read more
  • Salary - Poor
  • +5 more
see more salary related reviews

eClerx Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at eClerx ?
The average salary of a Customer Service Executive at eClerx in India typically ranges from ₹2.0 Lakhs to ₹3.5 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Executive at eClerx earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Service Executive Salaries at eClerx can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ eClerx employees in India.
What is the estimated take home salary of a Customer Service Executive at eClerx in India?
The estimated take-home salary of a Customer Service Executive at eClerx in India typically ranges from ₹20,116 to ₹21,777 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of eClerx. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at eClerx ?
To be a Customer Service Executive at eClerx in india, the key skills required include:

  • - Inbound Voice Process
  • - International Voice Process
  • - inbound voice process
  • - Customer Care
  • - Customer Service

These skills are highly valued at eClerx and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than eClerx for Customer Service Executive in India?
Cyient ₹3.1 Lakhs to ₹11.0 Lakhs per year
L&T Technology Services ₹3.4 Lakhs to ₹9.0 Lakhs per year
Kyndryl ₹4.5 Lakhs to ₹6.0 Lakhs per year
Coforge ₹3.0 Lakhs to ₹8.0 Lakhs per year
UST ₹2.5 Lakhs to ₹7.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by eClerx, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to eClerx in India?
The salary of a Customer Service Executive at companies similar to eClerx in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Hewlett Packard Enterprise ₹2.0 Lakhs to ₹6.0 Lakhs per year
Virtusa Consulting Services ₹3.5 Lakhs to ₹5.5 Lakhs per year
LTIMindtree ₹2.8 Lakhs to ₹4.5 Lakhs per year
NTT DATA, Inc. ₹2.5 Lakhs to ₹5.2 Lakhs per year
EXL Service ₹1.1 Lakhs to ₹6.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at eClerx in India?
The salary growth for a Customer Service Executive at eClerx depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive can expect the following growth trajectory at eClerx:

Experience Average Salary Range
Fresher ₹2.0 Lakhs to ₹3.0 Lakhs per year
1 year ₹2.2 Lakhs to ₹3.5 Lakhs per year
2 years ₹2.2 Lakhs to ₹3.5 Lakhs per year
3 years ₹2.3 Lakhs to ₹3.0 Lakhs per year
and so on.

Top skills at eClerx for Customer Service Executive

Problem Solving Multitasking

Tell us how to improve this page.

eClerx Customer Service Executive salary in India ranges between ₹2 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 36 eClerx latest salaries received from various employees of eClerx.