Accenture Scrum Master Interview Questions and Answers

Metrics to track progress as a Scrum Master

• Velocity - measure of work completed in a sprint

• Sprint Burndown Chart - tracks remaining work in a sprint

• Cycle Time - time taken to complete a user story

• Lead Time - time taken from user story creation to completion

• Defect Density - number of defects found per unit of work

• Team Happiness Index - measure of team morale and satisfaction

I manage conflicts by fostering open communication, encouraging collaboration, and facilitating resolution through structured discussions.

• Encourage open dialogue: I create a safe space for team members to express their concerns, ensuring everyone feels heard.

• Use active listening: I practice active listening to understand different perspectives, which helps in identifying the root cause of conflicts.

• Facilitate conflict ...read more