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Automatic Data Processing (ADP)

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Automatic Data Processing (ADP) Customer Support Associate Interview Questions and Answers

Updated 9 Jan 2025

Automatic Data Processing (ADP) Customer Support Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Walk me through the resume
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume

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Interview questions from similar companies

Interview Questionnaire 

5 Questions

  • Q1. Questions on Sales cycle and Oracle products like HCM, ERP, EPM and other cloud services
  • Q2. Questions on Current IT Trends
  • Q3. Questions on Financial Analytics (Profitability ratios and financial modeling) and product bench marking approach
  • Q4. Questions on CLoud, IoT, Blockchain Trends and applications across industries
  • Q5. Face to Face questions - Guesstimate and Case Study, 2 subsequent interviews on Case Study with Manager and Director

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How would you handle a customer in a real-time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting steps would you take if you were exper ... read more
Q4. How would you handle an angry customer?
Q5. Tell me something about cricket in English and Hindi for 2 minute ... read more
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response
  • Q1. What was your biggest challenge
  • Ans. 

    My biggest challenge was leading a project with tight deadlines and limited resources, which tested my leadership and problem-solving skills.

    • Faced a project with a 3-week deadline and a team of 3 instead of the usual 5.

    • Implemented agile methodologies to streamline processes and improve efficiency.

    • Conducted daily stand-up meetings to ensure clear communication and address issues promptly.

    • Prioritized tasks based on impac...

  • Answered by AI
  • Q2. Linked list reversal
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge and tricky questions given

Round 3 - Group Discussion 

Discuss a topic in group

Round 4 - One-on-one 

(2 Questions)

  • Q1. Question related to subject
  • Q2. Question related to intelligence
Round 5 - HR 

(2 Questions)

  • Q1. Discussion on salary
  • Q2. Discussion on other company norms

Interview Preparation Tips

Interview preparation tips for other job seekers - Not easy to get selected... have to prepare good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Healthcare insurance claim
  • Q2. I dnt have any additional questions
  • Q3. When will be interview schedule

Interview Preparation Tips

Interview preparation tips for other job seekers - I have experience into 7 years health care claims insurance

I applied via LinkedIn and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is embedded c and how is it different from normal c
  • Ans. 

    Embedded C is a variant of C programming language used for programming embedded systems.

    • Embedded C is used for programming microcontrollers, sensors, and other embedded systems.

    • It has limited resources and memory, so it requires efficient coding.

    • It has specific libraries and functions for hardware control.

    • Normal C is used for general-purpose programming and has no specific hardware dependencies.

    • Embedded C is compiled u...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently and prepare well on basic

Skills evaluated in this interview

Automatic Data Processing (ADP) HR Interview Questions

53 questions and answers

Q. Why do you want to work as a customer executive?
Q. What factors contribute to your unique qualifications or skills?
Q. Can you tell me about your work experience?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There is no response

Round 2 - HR 

(2 Questions)

  • Q1. About your graduation
  • Q2. Telling me that
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is your favorite code
  • Ans. 

    My favorite code is the Fibonacci sequence generator.

    • Efficiently generates Fibonacci numbers

    • Uses recursion or iteration

    • Can be implemented in various programming languages

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and career plans
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic health care knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be specific about what you answer
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy test, genral knowledge

Round 2 - Group Discussion 

Easy topic given, general topic

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Customer Support Associate interview?
Automatic Data Processing (ADP) interview process usually has 2 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are HR and One-on-one Round.

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Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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