Conneqt Business Solutions Customer Support Executive Interview Questions and Answers

Q1. Personal introduction
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Q2. Personal introduction and good performance
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Q3. I am graduation BA
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Q4. I am to your experience
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Q5. Customer support and collect the department
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Q1. Can you tell me about yourself?
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Q2. Do you watch movies or webseries? Summarise the one that you like the most.
Ans. 
Yes, I watch movies and webseries. One of my favorite movies is Inception.
• Inception is a mind-bending science fiction film directed by Christopher Nolan.

• The movie explores the concept of dreams within dreams and features a talented ensemble cast including Leonardo DiCaprio and Joseph Gordon-Levitt.

• The visually stunning special effects and intricate plot make Inception a must-watch for fans of cerebral thrillers.
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You'd be provided with some questions that you'd need to answer within the given time limit with no grammatical errors and mistakes

Q1. What are your salary expectations?
Ans. 
My salary expectations are in line with industry standards and based on my experience and qualifications.
• Research industry standards for Customer Support Executive salaries

• Consider my experience and qualifications when determining salary expectations

• Be prepared to negotiate based on the job responsibilities and benefits package offered
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Q2. How'd you manage to be regular and on time?
Ans. 
I prioritize my tasks, set reminders, and plan my schedule ahead of time to ensure punctuality.
• Prioritize tasks based on urgency and importance

• Set reminders on phone or calendar

• Plan schedule ahead of time to account for potential delays

• Develop a routine to establish a habit of being on time
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Q1. Can you provide a self-introduction?
Ans. 
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
• I have over 5 years of experience in customer support roles

• I am skilled in handling customer inquiries and providing solutions in a timely manner

• I have a strong understanding of product knowledge and troubleshooting techniques

• I am proficient in using CRM systems and ticketing platforms

• I strive to ensure...read more
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Q2. About native
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Q1. Introduce yourself?
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
• Experienced in handling customer inquiries and complaints

• Skilled in resolving issues efficiently and effectively

• Strong communication and problem-solving skills

• Ability to work well under pressure and in a fast-paced environment
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