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Elcamino Software Customer Service Associate Interview Questions and Answers

Updated 7 Dec 2023

Elcamino Software Customer Service Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Aptitude roud was medium

Round 3 - HR 

(1 Question)

  • Q1. Basic questions about yourself and knowledge about bpo
Round 4 - Behavioral 

(1 Question)

  • Q1. Basic questions about bpo, typing speed etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher to enter bpo sector and get experience working in elcamino atleast one year and jump to best opportunity

I applied via Walk-in

Interview Questionnaire 

2 Questions

  • Q1. Normal written test
  • Ans. They give you a 2 page test that includes basic spellings and a short note on given topic
  • Answered Anonymously
  • Q2. About interview
  • Ans. After normal introduction they check communication skill in English
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Directly go to company and ask the guard that you have come for interview

Customer Service Associate Interview Questions Asked at Other Companies

Q1. A customer received a damaged product and wants to return it. How ... read more
asked in Amazon
Q2. What is the difference between good customer service and bad cust ... read more
Q3. If a customer is not satisfied with your answer, what will you do ... read more
Q4. What do you understand by customer care service?
Q5. Why is customer care service important for a company?

Top trending discussions

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Interview questions from similar companies

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude questions on GK and maths

Round 3 - HR 

(2 Questions)

  • Q1. Description of previous experience
  • Q2. Current package and Salary expectation
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations interview round about experience and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About College life
  • Q2. My introduction
Round 1 - HR 

(2 Questions)

  • Q1. Just basic introduction and basic knowledge check about real life businesses.
  • Q2. Telle about yourself & basic knowledge check ✅.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be well groomed, thing's might look a bit tough but being confident is the key to crack.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Salaries related enteries
Be interview-ready. Browse the most asked HR questions.
illustration image

I applied via Walk-in

Round 1 - One-on-one 

(1 Question)

  • Q1. Just basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an okay company that's it and also in this company staffs will definitely face lot of politics problems especially I am worked in ancillary team in that team you"ll face lot of politics problem and also if any of the team leads doing an mistake means no one will question them for example in ancillary team sathish Kumar rangasamy is the team lead he has theft lot of staffs counts but none of the managers questioned him who are working along with him. So all of the staffs work is wasted and also they will go under some pressurized situation so if you are planning to go this company you will not get any extra pay or recognition for your extra work if you have guts to survive in the political toxic atmosphere you will survive here that's the opinion for me about this MNC company.
Are these interview questions helpful?

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
  • Q2. Rates of speech and engliss speaking

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

Interview Questionnaire 

1 Question

  • Q1. Formal Introduction,education, work experience

Interview Preparation Tips

Round: Test
Experience: ,Voice&accent,Aptitude

Round: Verbal test
Experience: He asked me to speak on 'Nature' for 4-5 mins without stopping

Interview Questionnaire 

1 Question

  • Q1. Why should i choose you

Elcamino Software Interview FAQs

How many rounds are there in Elcamino Software Customer Service Associate interview?
Elcamino Software interview process usually has 4 rounds. The most common rounds in the Elcamino Software interview process are Resume Shortlist, Aptitude Test and HR.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more
Elcamino Software Customer Service Associate Salary
based on 5 salaries
₹2.4 L/yr - ₹3 L/yr
7% less than the average Customer Service Associate Salary in India
View more details

Elcamino Software Customer Service Associate Reviews and Ratings

based on 5 reviews

3.7/5

Rating in categories

2.3

Skill development

2.8

Work-life balance

3.7

Salary

2.7

Job security

2.8

Company culture

1.8

Promotions

2.8

Work satisfaction

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