ICICI Lombard General Insurance Company Interview Questions and Answers

Q1. Tell me about yourself
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Q2. How many years experience in automobile industry
Ans. 
I have over 5 years of experience in the automobile industry, focusing on claims management and customer service.
• Worked for XYZ Insurance for 3 years, handling automobile claims and ensuring timely resolutions.

• Managed a team of 5 in processing claims, improving efficiency by 20%.

• Conducted training sessions for new hires on claims procedures and customer interaction.

• Collaborated with auto repair shops to assess damages ...read more
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Q1. Tell me about basic things in claim process
Ans. 
The claims process involves reporting, investigation, evaluation, and settlement of insurance claims.
• Claim Reporting: The insured reports the incident to the insurer, providing necessary details.

• Investigation: The insurer investigates the claim, gathering evidence and statements from involved parties.

• Evaluation: The insurer assesses the claim's validity and determines the amount payable based on policy terms.

• Settlement...read more
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Q2. What was the role of claim handler
Ans. 
A claim handler processes insurance claims, ensuring accurate assessment and timely resolution for policyholders.
• Review and assess claims submitted by policyholders for validity and coverage.

• Investigate claims by gathering necessary documentation, such as medical records or police reports.

• Communicate with clients to explain the claims process and gather additional information.

• Negotiate settlements with clients or third...read more
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Q1. Salary expectation
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Q2. How many members in your family
Ans. 
I have a family of five, including my parents, two siblings, and myself, creating a close-knit and supportive environment.
• My father is an engineer, and my mother is a teacher, both instilling strong values in us.

• I have an older sister who is pursuing a career in medicine, and a younger brother who loves sports.

• We often spend weekends together, whether it's hiking or playing board games, strengthening our bond.
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Q1. About yourself details
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Q2. Past experiences
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Q1. What type of work you followed and how you will contribute here
Ans. 
I have experience in relationship management, client communication, and financial analysis. I will contribute by building strong client relationships and providing tailored financial solutions.
• Experience in relationship management and client communication

• Strong background in financial analysis

• Ability to build and maintain strong client relationships

• Providing tailored financial solutions to meet client needs
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Previous company introduction.

Q1. What is the relationship between salary levels and job positions, specifically in the context of team leader roles?
Ans. 
Salary levels for team leader roles are typically higher than individual contributor roles due to increased responsibilities and leadership duties.
• Team leaders often receive higher salaries compared to team members due to their additional responsibilities in managing and leading a team.

• Salary levels for team leaders may also vary based on the size of the team they are leading, the industry they are in, and their level ...read more
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Q2. What was your designation at your last company?
Ans. 
I was the Senior Project Manager at my last company.
• Led a team of project managers and coordinators

• Responsible for overseeing multiple projects from initiation to completion

• Collaborated with cross-functional teams to ensure project success
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Q1. Can you provide a self-introduction?
Ans. 
Experienced Senior Manager with a proven track record of leading successful teams and driving business growth.
• Over 10 years of experience in management roles

• Strong leadership skills and ability to motivate teams

• Track record of achieving targets and exceeding expectations

• Expertise in strategic planning and decision-making

• Effective communication and relationship-building skills
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Q2. What is your experience regarding previous job-related questions?
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Q1. Tell us about yourself?
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Q2. How would you improve website conversions for an insurance company?
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