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Jindal X Interview Questions and Answers
23 Interview questions
Customer service is the support and assistance provided to customers before, during, and after their purchase experience.
Customer service involves addressing customer inquiries and resolving issues promptly.
It includes providing product information, such as explaining features and benefits.
Effective customer service builds relationships, fostering customer loyalty and repeat business.
For example, a customer servic...
I seek a company that values innovation, collaboration, and continuous learning in the IT field.
A strong emphasis on teamwork and collaboration, like regular brainstorming sessions.
Opportunities for professional development, such as workshops and certifications.
A culture that encourages innovation, similar to hackathons or innovation days.
Support for work-life balance, including flexible working hours or remote wo...
Zomato is a popular online food delivery and restaurant discovery platform.
Zomato allows users to search for restaurants, read reviews, and order food for delivery or pickup.
Users can also make reservations, view menus, and avail discounts and offers.
Zomato works by partnering with restaurants to list their menus and services on the platform.
Customers can rate and review restaurants, helping others make informed d...
MIS is a system that helps organizations make informed decisions by providing timely and relevant information.
MIS collects, processes, stores, and distributes information to support decision-making in an organization.
It helps in planning, controlling, and decision-making processes at various levels of an organization.
MIS provides reports, summaries, and dashboards to help managers monitor performance and identify ...
Stay calm, listen actively, empathize, apologize, offer solutions, follow up
Stay calm and composed throughout the call
Listen actively to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Apologize for any inconvenience caused, even if it wasn't directly your fault
Offer solutions to address the customer's issue and provide alternatives if needed
Follow up with t...
Customer service provides assistance and support to customers, ensuring their satisfaction and resolving any issues they may have.
Customer service representatives help customers with inquiries, complaints, and requests.
They provide information about products or services and assist with placing orders.
Customer service agents handle and resolve customer issues and complaints, aiming to ensure customer satisfaction.
T...
Yes, I am fluent in multiple languages including English, Spanish, and French.
Fluent in English, Spanish, and French
Can effectively communicate with customers in multiple languages
Experience in handling multilingual customer queries
Yes, I am familiar with various customer care software such as Zendesk, Freshdesk, and Salesforce.
Familiar with Zendesk, Freshdesk, and Salesforce
Proficient in using ticketing systems and CRM software
Experience in resolving customer queries and issues using software tools
HR has the ability to recruit, train, develop, and manage employees to ensure they are productive and satisfied in their roles.
Recruiting and hiring new employees
Providing training and development opportunities
Managing employee relations and performance
Ensuring compliance with labor laws and regulations
Creating and implementing HR policies and procedures
Managing employee benefits and compensation
Maintaining employ...
All motors require PM and connection tightness work.
PM (preventive maintenance) is necessary to ensure the longevity and efficiency of motors.
Connection tightness work involves checking and tightening all electrical connections to prevent loose connections that can cause damage or safety hazards.
Examples of PM include lubrication, cleaning, and inspection of motor components.
Examples of connection tightness work i...
Jindal X Interview Experiences
110 interviews found
Anonymous
(6 Questions)
- Q1. What are your salary expectations?
- Ans.
I am looking for a competitive salary that reflects my skills and experience, ideally in the range of $X to $Y.
Research industry standards: For example, similar roles in my area typically offer between $X and $Y.
Consider my experience: With over Z years in customer service, I believe a salary on the higher end is justified.
Flexibility: I am open to discussing a salary that aligns with the company's budget and my qualif...
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Ans.
In my previous role, I managed customer inquiries, resolved issues, and ensured high satisfaction levels through effective communication.
Handled an average of 50 customer calls daily, addressing inquiries and resolving complaints promptly.
Implemented a new ticketing system that reduced response time by 30%.
Trained new team members on customer service protocols and best practices.
Achieved a customer satisfaction score o...
- Q4. Why are you looking for a change?
- Ans.
I'm seeking new challenges and opportunities for growth that align with my career goals and passion for customer service.
Desire for professional growth: I want to develop my skills further and take on more responsibilities.
Seeking a better cultural fit: My current workplace doesn't align with my values and work style.
Looking for new challenges: I feel I've reached a plateau in my current role and am eager to tackle new...
- Q5. What are your strengths and weaknesses?
- Ans.
I excel in communication and empathy, but I sometimes struggle with time management under pressure.
Strength: Excellent communication skills - I can clearly convey information and actively listen to customer concerns.
Strength: Empathy - I understand customer emotions and can provide support that makes them feel valued.
Weakness: Time management - I occasionally find it challenging to prioritize tasks during peak hours, b...
- Q6. Tell me about yourself.
- Ans.
I am a dedicated customer service professional with a passion for helping others and a strong background in communication and problem-solving.
Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.
Skilled in using CRM software to track customer interactions and ensure follow-up.
Recognized for my ability to remain calm under pressure, especially during high-volume perio...
Letter Writing
(1 Question)
- Q1. What exact career do you think is good for you after 5 years
Interview Preparation Tips
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. What are the specific modifier used?
- Q2. What is in box no.25 in cms form?
- Q3. What is the payer Id of medicare ?
Interview Preparation Tips
Selected
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. Tell me about your self
- Q2. How many year experience
- Ans.
I have over 5 years of experience in IT analysis, focusing on system optimization and data management.
Worked on a project that improved system efficiency by 30% through data analysis.
Collaborated with cross-functional teams to gather requirements and implement solutions.
Utilized tools like SQL and Python for data extraction and reporting.
Conducted user training sessions to enhance system usage and productivity.
- Q3. Okay what you show the company
- Q4. After I year you see which position
- Q5. Okay tell about my company environment and experience
- Q6. What about think in coming
- Q7. You are hard working or not prove your self
- Q8. You have any experience
- Ans.
I have experience in IT analysis, focusing on system optimization, data management, and user support across various projects.
Conducted system analysis for a healthcare application, improving data retrieval speed by 30%.
Collaborated with cross-functional teams to gather requirements and implement solutions for a financial software upgrade.
Utilized SQL for data extraction and reporting, enhancing decision-making processe...
- Q9. Okay what would like compeny
- Ans.
I seek a company that values innovation, collaboration, and continuous learning in the IT field.
A strong emphasis on teamwork and collaboration, like regular brainstorming sessions.
Opportunities for professional development, such as workshops and certifications.
A culture that encourages innovation, similar to hackathons or innovation days.
Support for work-life balance, including flexible working hours or remote work op...
- Q10. Okay see you soon
Interview Preparation Tips
Vivek Sharma
Selected
I appeared for an interview in Apr 2025, where I was asked the following questions.
- Q1. Self Introduction
- Q2. Past experience
Selected
I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself I shared my education background, my work experience, and most importantly shared about skills I am learning from google clouds, spoke about google Analytics and digital marketing co...
- Q2. Topics they may ask Pollution Women empowerment Global warming Social media How will you handle a iterate customer? What is BPO and customer service? Difference between Inbound and outbound services? How...
- Q3. What do you know about the process? Why you want to join this company? Whats your salary expectations? Client may ask random question, its totally depends on him/ her.
- Ans.
I understand the customer service process involves assisting customers, resolving issues, and ensuring satisfaction.
The process typically starts with greeting the customer and understanding their needs.
Effective communication is key; for example, using active listening to clarify issues.
I want to join this company because of its strong reputation for customer satisfaction and employee development.
Regarding salary expec...
Interview Preparation Tips
- Chat gpt and google
Practice your pronunciation in English.
Stick to the same answer, don't change in every, hr will make you wait just to check your patiences. Agree to everything, any negative point you won't be hired. Greet your HR, ops or client with good morning/afternoon/ evening, and ask how are you? Manners and punctuality counts during interview.
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. 1 Tell me about your self ?
- Q2. 2. How did you spend your last weekend?
(2 Questions)
- Q1. 1.Introduce about your self ? 2 . What is your hobbies?
- Q2. 3.How would you handle a angry customer? 4. Tell me about your favourite player ?
(2 Questions)
- Q1. Tell me about yourself ?
- Ans. I told about my myself. He asked me only one question in final interview. The interviewer behaviour was not good nor humble . Hello rejected me on the basis of a simple question even I have given my introduction quit well .Then Interviewer told me to wait outside . After waiting for an hour , other HR told me to prepare about next process , and wait for the next round . They selected me in which process that I never wa...
- Q2. They only asked me one question in the final round
Interview Preparation Tips
Brown sugar
QA questions basics, and some technical mcq
(1 Question)
- Q1. Technicalities of srf engineers
30 min, basic aptitude do some gate questions and practice it u will understand better. If possible watch some youtube videos
(2 Questions)
- Q1. Go through resume
- Q2. Why should we hire u
Interview Preparation Tips
- Q1. What is api
- Q2. How can APIs be utilized to retrieve data?
Priya Yadav
Selected
I appeared for an interview in Oct 2024, where I was asked the following questions.
- Q1. Computer software
- Q2. Computer duniyaa
- Q3. Computer engineering
- Q4. Computer communications
- Q5. Computer software industry
Ritik Kumar
Selected
I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself.
- Ans.
I am a dedicated and friendly customer service associate with experience in resolving customer issues and providing excellent service.
Explain your background in customer service
Highlight any relevant skills or qualifications
Mention your approach to handling customer inquiries and complaints
- Q2. They will check your communication skills.
(2 Questions)
- Q1. Introduce yourself.
- Ans.
Enthusiastic customer service associate with a passion for helping others and a strong background in communication and problem-solving.
Background: I have over three years of experience in customer service roles, where I developed strong communication skills.
Skills: Proficient in handling customer inquiries and resolving issues efficiently, as demonstrated in my previous job where I improved customer satisfaction scores...
- Q2. Process related questions.
Interview Preparation Tips
If anyone who have good communication skills then they definitely get job there.
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Jindal X Interview FAQs
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Jindal X Interviews By Designations
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Jindal X Reviews and Ratings
based on 1.2k reviews
Rating in categories
|
Customer Service Executive
214
salaries
|  ₹1.5 L/yr - ₹3.2 L/yr |
|
Customer Care Executive
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| ₹1.5 L/yr - ₹4 L/yr |
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| ₹1.5 L/yr - ₹3.5 L/yr |
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