Magus Customer Dialog Team Manager Interview Questions and Answers

Q1. Test on computer knowledge
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Q1. About my current responsibilities
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Q2. General team management and attitude testing questions
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Q1. Regarding CSV experinces
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Q2. Same as above
Ans. 
Effective team management involves clear communication, motivation, and conflict resolution to achieve team goals.
• Establish clear goals: Define team objectives to align efforts, e.g., quarterly sales targets.

• Foster open communication: Encourage team members to share ideas and feedback, e.g., regular check-ins.

• Motivate the team: Recognize achievements and provide incentives, e.g., employee of the month awards.

• Resolve co...read more
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Basic C++, Python, and Excel knowledge test

Case with data is given and need to draw conclusion by doing analysis

Q1. About weakness, strongness, willingness
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Q2. Behavioural round, ability and attitude while handling conflicts
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Q1. About prior experience from associate level to team handling
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Q2. Team handling experience in worse and better experience and during the appraisal one on one meetings
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Q1. Checked about current roles and few scenario based questions
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Q2. How do handle conflict management How do take one on one
Ans. 
I handle conflict management by addressing issues directly and promoting open communication.
• Address conflicts promptly and directly

• Encourage open communication between parties involved

• Listen actively to understand all perspectives

• Seek common ground and work towards a mutually beneficial solution

• Follow up to ensure resolution and prevent future conflicts
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