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Magus Customer Dialog

3.7
based on 414 Reviews
Video summary

Magus Customer Dialog Reviews

Updated 7 Jun, 2025

Overall Rating

info
3.7/5
based on 414 reviews
positive trend

3% above industry's average

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Rating Distribution

Star
5

158 (38.2%)

Star
4

102 (24.6%)

Star
3

77 (18.6%)

Star
2

34 (8.2%)

Star
1

43 (10.4%)

Category Ratings

3.6
Skill Development
3.5
Company Culture
3.5
Job Security
3.5
Work Satisfaction
3.4
Work-Life Balance
3.3
Salary
3.3
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What employees say about Magus Customer Dialog?

Insights from employee reviews on AmbitionBox

Workplace insights

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Work from office

70% employees reported

spiral-calendar

Rotational Shift

41% employees reported

timing

Flexible timing

61% employees reported

travel

No travel

60% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

97 reviews

3.7
male

Rated by Men

261 reviews

Magus Customer Dialog is rated 3.7 out of 5 stars on AmbitionBox, based on 414 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction... Read more

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.5
 • 95  reviews
Sales & Business Development
2.4
 • 26  reviews
Quality Assurance
4.4
 • 11  reviews
Engineering - Hardware & Networks
4.1
 • 9  reviews
Top Mentions in Magus Customer Dialog Reviews

414 reviews found

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People also ask about Magus Customer Dialog

Is Magus Customer Dialog a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 414 employee reviews, it's clear that most employees have an average experience working at Magus Customer Dialog. Skill development holds the highest rating at 3.6, while salary & benefits is rated the lowest amongst all factors at 3.3. Read reviews about skill development and salary & benefits on AmbitionBox.
How does Magus Customer Dialog’s employee rating compare to the industry average?
Magus Customer Dialog’s employee rating of 3.7 out of 5 exceeds the industry average of 3.6 out of 5 for companies within the BPO sector. This rating reflects that Magus Customer Dialog generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does Magus Customer Dialog pay their employees well?
According to AmbitionBox reviews, Magus Customer Dialog employees rate their salary and benefits at 3.3 out of 5, based on 414 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Magus Customer Dialog salaries here and to read reviews specifically about salary and benefits at Magus Customer Dialog, click here .
How is the work culture at Magus Customer Dialog?
Work culture at Magus Customer Dialog is rated 3.5 out of 5 by 414 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Magus Customer Dialog, click here .
How is the job security at Magus Customer Dialog?
Based on 414 reviews on AmbitionBox, Magus Customer Dialog employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Magus Customer Dialog. To read reviews about job security at Magus Customer Dialog, click here .
Is work from home available at Magus Customer Dialog?
According to AmbitionBox, 15% of Magus Customer Dialog employees work from home permanently, 70% work from the office, and 15% follow a hybrid model, based on 13 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 414 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. 41% of employ...

Magus Customer Dialog Salaries in India

Customer Care Executive
71 salaries
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0.9 L/yr - ₹3 L/yr

Customer Service Executive
32 salaries
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1 L/yr - ₹4.5 L/yr

Telecaller
31 salaries
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0.6 L/yr - ₹3.5 L/yr

Team Lead
25 salaries
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1 L/yr - ₹4 L/yr

BPO Executive
19 salaries
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1 L/yr - ₹2.2 L/yr

Employee Benefits at Magus Customer Dialog

Office cab/shuttle

Office cab/shuttle

7 total responses

Free meal

Free meal

2 total responses

Health insurance

Health insurance

6 total responses

Job/Soft skill training

Job/Soft skill training

31 total responses

+2 more benefits+2 more benefits
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