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Magus Customer Dialog

3.7

based on 414 Reviews

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Magus Customer Dialog Reviews

Updated 7 Jun, 2025

Overall Rating

3.7/5

based on 414 reviews

3% above industry's average

know more

Category Ratings

3.6

Skill Development

3.5

Company Culture

3.5

Job Security

3.5

Work Satisfaction

3.4

Work-Life Balance

3.3

Salary

3.3

Promotions

What employees say about Magus Customer Dialog?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

70% employees reported

Rotational Shift

41% employees reported

Flexible timing

61% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

97 reviews

3.7

Rated by Men

261 reviews

Magus Customer Dialog is rated 3.7 out of 5 stars on AmbitionBox, based on 414 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction... Read more

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.5

• 95 reviews

Sales & Business Development

2.4

• 26 reviews

Quality Assurance

4.4

• 11 reviews

Engineering - Hardware & Networks

4.1

• 9 reviews

Top Mentions in Magus Customer Dialog Reviews

Salary (63)

Work Environment (46)

Senior Management (33)

Learning (28)

Career Growth (25)

Work Life Balance (17)

414 reviews found

Sort By: Popular

Assistant General Manager Digital Marketing in Mumbai

Full Time

Digital Marketing Department

5.0

updated on 12 Aug 2024

Likes

Best company of entire carrier

Dislikes

Travelling was only the issue

Work Details

Work days: Alternate Saturday off (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Full Time

Back Office Department

3.0

updated on 29 Oct 2024

Likes

Team work is good apart from that nothing

Dislikes

Always demotivate no job security and all you can fire anytime

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

1.0

updated on 19 Feb 2024

Likes

Nothing

Dislikes

Every single of the company

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Read Magus Customer Dialog Reviews based on designations

Process Associate in Chenani

Full Time

Accounting & Taxation Department

4.0

updated on 03 Jan 2021

Likes

It's a company to work. I enjoyed to wrk here, They have good management in that company.

Dislikes

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

CDE in New Delhi

Full Time

Other Department

5.0

updated on 30 Jul 2023

Likes

This company job very good👍

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Magus Customer Dialog.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Service Department

2.0

updated on 02 Oct 2022

Likes

Good hhijfhgb y gn y g v gv f g.

Dislikes

Food and transport hhhjjghygjvbb hhb

Work Details

Work days: Monday to Saturday (Strict Timings)

Sales Executive in Kolkata

Full Time

Sales Department

5.0

updated on 02 Jan 2023

Likes

Good company in kolkata

Dislikes

Nathing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

BPO Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

updated on 08 Aug 2021

Likes

Company culture Overall work experience

Dislikes

This company not providing festival holidays.. Festival day is office working that's why about company dislike

Work Details

Magus company in salary is exlent time to time credit in account.. Bt its salary was not growing.. Monthly pay only 9000 ... Just not like that

Work days: Rotational Shift

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Full Time

Telecom Department

4.0

updated on 27 Jul 2023

Likes

Best Place for Fresher, Work environment was good .

Dislikes

But paycheck isn't sufficient to live in Chennai.Also there is no Appraisal at all , And Company itself has been sold to Ebixcash Global services.

Work Details

Work days: Rotational Shift

Assistant Manager Administrator in Kolkata

Full Time

Administration Department

5.0

updated on 08 Oct 2020

Likes

I am very much happy to work with this company. Overall experience is good such as work culture, company policies and benefits.

Dislikes

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

B.P.O in Pune

Full Time

B Department

1.0

updated on 13 Sep 2021

Likes

Nothing

Dislikes

The staff is useless and the atmosphere is not good to work

Work Details

Borring

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

No facilities are able

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

updated on 24 Jun 2020

Likes

It is one of the waste organization I have ever saw in my whole life n even in covid time managers n tl r forcing agents to cum to office n work this organisation should be closed permanently

Dislikes

No politness they will just force agents to work even after out login time is over they don't provide proper week off n leaves whole management is waste

Work Details

I'm a executive

Work timings: Flexible Timings

Work related travel: This is a desk job.

No even single benifit is there if we work in magus this organisation should be closed permanently

Tele Sales Executive in Noida

Full Time

Customer Success Department

5.0

updated on 12 Jul 2022

Likes

Nice work culture, Excellent experience

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Team Leader in Bangalore / Bengaluru

Full Time

Operations Support Department

5.0

updated on 03 Aug 2024

Likes

Learn a better life

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Tellecaller Executive in Hyderabad / Secunderabad (working remotely)

Full Time

Customer Success Department

5.0

updated on 25 Oct 2024

Likes

Magus Private Limited Company Good Environment

Dislikes

It is mandatory to follow some restrictions

Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

2.0

updated on 16 May 2023

Likes

No extra working hours

Dislikes

No management,no facility No hike

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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HQ - Pune, Maharashtra, India

BPO

51-200 Employees (India)

IT Services & Consulting

People also ask about Magus Customer Dialog

Is Magus Customer Dialog a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 414 employee reviews, it's clear that most employees have an average experience working at Magus Customer Dialog. Skill development holds the highest rating at 3.6, while salary & benefits is rated the lowest amongst all factors at 3.3. Read reviews about skill development and salary & benefits on AmbitionBox.

How does Magus Customer Dialog’s employee rating compare to the industry average?

Magus Customer Dialog’s employee rating of 3.7 out of 5 exceeds the industry average of 3.6 out of 5 for companies within the BPO sector. This rating reflects that Magus Customer Dialog generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.

Does Magus Customer Dialog pay their employees well?

According to AmbitionBox reviews, Magus Customer Dialog employees rate their salary and benefits at 3.3 out of 5, based on 414 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Magus Customer Dialog salaries here and to read reviews specifically about salary and benefits at Magus Customer Dialog, click here .

How is the work culture at Magus Customer Dialog?

Work culture at Magus Customer Dialog is rated 3.5 out of 5 by 414 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Magus Customer Dialog, click here .

How is the job security at Magus Customer Dialog?

Based on 414 reviews on AmbitionBox, Magus Customer Dialog employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Magus Customer Dialog. To read reviews about job security at Magus Customer Dialog, click here .

Is work from home available at Magus Customer Dialog?

According to AmbitionBox, 15% of Magus Customer Dialog employees work from home permanently, 70% work from the office, and 15% follow a hybrid model, based on 13 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

Magus Customer Dialog Reviews by Locations

Magus Customer Dialog Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 414 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. 41% of employ...

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Magus Customer Dialog Salaries in India

Customer Care Executive 71 salaries	Unlock ₹0.9 L/yr - ₹3 L/yr
Customer Service Executive 32 salaries	Unlock ₹1 L/yr - ₹4.5 L/yr
Telecaller 31 salaries	Unlock ₹0.6 L/yr - ₹3.5 L/yr
Team Lead 25 salaries	Unlock ₹1 L/yr - ₹4 L/yr
BPO Executive 19 salaries	Unlock ₹1 L/yr - ₹2.2 L/yr