Philips Senior Sales Officer Interview Questions and Answers

There are typically two types of sales required in this profile: new business sales and account management sales.

• New business sales involve acquiring new customers and clients.

• Account management sales involve maintaining and growing relationships with existing customers.

• Both types of sales require strong communication and negotiation skills.

• New business sales may involve cold calling, networking, and lead generation.

• Ac...read more

I will listen to the complaints carefully and empathetically, offer solutions and follow up to ensure satisfaction.

• Listen to the customer's complaint without interrupting

• Empathize with the customer and acknowledge their frustration

• Offer a solution that addresses the customer's concern

• Follow up with the customer to ensure their satisfaction

• Maintain a positive attitude and professional demeanor throughout the process

I will focus on building strong relationships with retailers and implementing effective inventory management strategies.

• Establish open communication channels with retailers to understand their needs and concerns

• Offer incentives such as discounts or promotions to encourage retailers to stock our material

• Implement a just-in-time inventory system to minimize excess inventory and reduce costs

• Monitor sales data and adjust s...read more