Spark Minda Assistant Manager Interview Questions and Answers

Customer CSR stands for Customer Service Representative, who is responsible for providing assistance and support to customers.

• Customer CSR is the first point of contact for customers who need assistance with a product or service.

• They handle customer inquiries, complaints, and provide solutions to their problems.

• They are responsible for maintaining customer satisfaction and building strong customer relationships.

• Cu...read more

The NPD system here refers to the New Product Development system used by the company.

• The NPD system is a process used by the company to develop and launch new products.

• It involves various stages such as idea generation, product design, testing, and launch.

• The system is designed to ensure that new products meet customer needs and are profitable for the company.

• Examples of NPD systems include Stage-Gate, Agile, and ...read more

Costing of plastic and casting parts involves analyzing material costs, production processes, and overhead expenses.

• Analyze the material costs by considering the type and quantity of plastic or casting material required.

• Evaluate the production processes involved in manufacturing the parts, including molding or casting techniques.

• Consider the labor costs, machine costs, and energy costs associated with the producti...read more

To determine the machine and tool cost for a plastic part.

• Analyze the dimensions and material of the plastic part

• Identify the required tolerances and surface finish

• Consider the production volume and lead time

• Research the available machines and their capabilities

• Calculate the tooling cost based on the chosen machine

• Consider the maintenance and operating costs of the machine

MHr stands for Man-Hour. Costing is done by calculating the total number of man-hours required for a task and multiplying it by the cost per hour.

• MHr stands for Man-Hour, which is a unit of measurement for the amount of work performed by an individual in one hour.

• Costing is done by determining the total number of man-hours required for a specific task or project.

• The cost per hour is then multiplied by the total nu...read more

IATF 16949 is a quality management standard specifically for the automotive industry.

• IATF 16949 is based on ISO 9001 but includes additional automotive-specific requirements.

• It focuses on continuous improvement, defect prevention, and reducing variation and waste in the supply chain.

• Certification to IATF 16949 is often a requirement for automotive suppliers to do business with major manufacturers.

• Examples of requi...read more

Severity detection in FMEA is the process of assessing the potential impact of a failure mode on the system or process.

• Severity detection helps prioritize failure modes based on their potential consequences.

• It involves assigning a severity rating to each failure mode, typically on a scale of 1 to 10.

• The severity rating considers the potential harm to the system, process, or end-users.

• Examples of severity levels co...read more

Lean Manufacturing is a systematic approach to identifying and eliminating waste in the production process.

• Focuses on continuous improvement

• Reduces waste and increases efficiency

• Involves all employees in the process

• Uses tools such as value stream mapping and 5S

• Examples include Toyota Production System and Kaizen