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Sunknowledge Services Process Associate Interview Questions and Answers

Updated 6 Aug 2025

Sunknowledge Services Process Associate Interview Experiences

37 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about your self?
  • Ans. 

    I am a dedicated and detail-oriented individual with a strong work ethic and excellent communication skills.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have previous experience working as a customer service representative at ABC Company.

    • I am proficient in Microsoft Office Suite and have strong organizational skills.

    • I am a quick learner and enjoy taking on new challenges.

    • I am fluent in En...

  • Answered by AI
Round 2 - Aptitude Test 

Typing test @ some general questions related to us healthcare

Round 3 - One-on-one 

(5 Questions)

  • Q1. Tell me something about your self?
  • Ans. 

    I am a dedicated and detail-oriented individual with a strong work ethic and excellent communication skills.

    • Graduated with a degree in Business Administration

    • Previous experience in customer service and data entry

    • Proficient in Microsoft Office Suite

    • Strong organizational skills and ability to multitask effectively

  • Answered by AI
  • Q2. Why do you want to join our company?
  • Ans. 

    I am impressed by the company's reputation for innovation and growth.

    • I admire the company's commitment to pushing boundaries and staying ahead of the curve.

    • I am excited about the opportunity to contribute to a dynamic and forward-thinking team.

    • I believe that joining your company will provide me with valuable learning and growth opportunities.

  • Answered by AI
  • Q3. Why do you left your previous job?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Looking for a new challenge and growth opportunities

    • Desire for career advancement

    • Seeking a better work-life balance

    • Relocation to a new city

    • Company downsizing or restructuring

  • Answered by AI
  • Q4. What is you expected salary?
  • Ans. 

    My expected salary is based on my experience, skills, and the industry standard for Process Associates.

    • Research industry standards for Process Associates salaries

    • Consider my experience and skills when determining my expected salary

    • Be open to negotiation based on the company's offer

  • Answered by AI
  • Q5. What do you know about Sun knowledge?

Process Associate Interview Questions & Answers

user image Abhijeet Dey

posted on 19 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was primary aptitude test .

Round 2 - HR 

(2 Questions)

  • Q1. Introduction, experiences
  • Q2. Strength , weakness.
Round 3 - One-on-one 

(1 Question)

  • Q1. It was with manager who asked about brief introduction & experience and other things ..

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company with Friendly people but the main issue was the negativity came from people who didn't want to be your side if you are not follow them otherwise company was overall very good..I am happy with management team who support everytime whenever I had any issue ...

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Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
  • Ans. 

    I am a detail-oriented professional with a passion for process improvement and a strong background in data management.

    • I have a degree in Business Administration, which has equipped me with analytical skills.

    • In my previous role, I streamlined data entry processes, reducing errors by 20%.

    • I am proficient in various software tools, including Excel and CRM systems, enhancing my efficiency.

    • I enjoy collaborating with teams to...

  • Answered by AI
  • Q2. Some basic interview questions
Round 2 - Aptitude Test 

It was mixed up of aptitude, english

Round 3 - Typing Test 

(2 Questions)

  • Q1. Just need to type the same as per the system
  • Q2. You should need to maintain atleast 30wpm
Round 4 - One-on-one 

(2 Questions)

  • Q1. Again some basic interview questions
  • Q2. Why would you like to join this company?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why did you leave previous organisation ?
Round 2 - Aptitude Test 

General knowledge questions

Round 3 - Aptitude Test 

Typing test 60 WPM minimum

Round 4 - One-on-one 

(1 Question)

  • Q1. Why do you want to join this organisation?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. What's your goal in this sector
  • Ans. 

    My goal in this sector is to enhance operational efficiency and contribute to team success through effective process management.

    • Aim to streamline workflows by identifying bottlenecks, such as reducing processing time for customer requests.

    • Focus on continuous improvement by implementing feedback loops, like conducting regular team reviews to enhance performance.

    • Aspire to develop strong relationships with colleagues and ...

  • Answered by AI
  • Q2. What you will achieve within 5 years
  • Ans. 

    In five years, I aim to advance my career, enhance my skills, and contribute significantly to my team's success.

    • Achieve a leadership role within the team, guiding new associates and sharing best practices.

    • Develop expertise in process optimization, leading initiatives that improve efficiency by at least 20%.

    • Pursue relevant certifications, such as Six Sigma or Lean Management, to enhance my skill set.

    • Contribute to cross-...

  • Answered by AI

What are the roles & responsibilities of a Process Associate at Sunknowledge Services ?

Customer Support

  • Resolve queries and issues of doctors and hospitals regarding medical billing and insurances
  • Handle customer support and account inquiries

Read full roles & responsibilities

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Experience about previous company
  • Ans. 

    I gained valuable experience in data management and process optimization at my previous company, enhancing efficiency and accuracy.

    • Managed data entry and ensured accuracy in records, reducing errors by 20%.

    • Collaborated with cross-functional teams to streamline processes, improving turnaround time by 15%.

    • Trained new employees on company protocols, enhancing team productivity.

    • Utilized software tools to analyze data trend...

  • Answered by AI
Round 2 - Aptitude Test 

General knowledge,maths,grammar

Round 3 - One-on-one 

(2 Questions)

  • Q1. Who are you other than your CV
  • Q2. Where Do you see yourslef in next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be honest and confident

Sunknowledge Services HR Interview Questions

38 questions and answers

Q. Where do you envision yourself in three years?
Q. What motivates you to seek a position with our organization?
Q. What is the name of the CEO?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024, where I was asked the following questions.

  • Q1. What do you know about SunKnowledge?
  • Q2. What do you know about RCM

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn a bit about the company background and what it deals with (Revenue Cycle Management (RCM) and DMEs (Durable Medical Equipments) and you're set
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024, where I was asked the following questions.

  • Q1. Required good analytical skills, good communication skills in English
  • Q2. Typeing speed required

Interview Preparation Tips

Interview preparation tips for other job seekers - Those who want to make their career in medical billing, sun knowledge is the good option
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Are you comfortable with the night shift
Round 2 - Aptitude Test 

Reasoning, Quantitative, English

Round 3 - Technical 

(2 Questions)

  • Q1. You will get US holidays, are you comfortable with that
  • Q2. Do you think Sun Knowledge is ideal company for you

Interview Preparation Tips

Topics to prepare for Sunknowledge Services Process Associate interview:
  • Reasoning
  • English
  • Typing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. How do you envision your career progressing in the next five years?
  • Ans. 

    In five years, I see myself advancing to a leadership role, enhancing my skills, and contributing to process improvements.

    • I aim to take on more responsibilities, such as leading projects and mentoring new team members.

    • I plan to pursue relevant certifications to deepen my expertise in process management.

    • I envision collaborating with cross-functional teams to drive efficiency and innovation.

    • I hope to contribute to strate...

  • Answered by AI
  • Q2. If offered a senior position in this office versus a higher-paying associate-level position in another office, which option would you choose?
  • Ans. 

    I would choose the senior position for growth, leadership opportunities, and long-term career development over immediate financial gain.

    • Career Growth: A senior position allows for skill enhancement and leadership experience, which is vital for long-term success.

    • Impact: In a senior role, I can influence processes and mentor junior associates, contributing to team success.

    • Job Satisfaction: A role that aligns with my care...

  • Answered by AI

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Sunknowledge Services Interview FAQs

How many rounds are there in Sunknowledge Services Process Associate interview?
Sunknowledge Services interview process usually has 3-4 rounds. The most common rounds in the Sunknowledge Services interview process are Aptitude Test, HR and One-on-one Round.
How to prepare for Sunknowledge Services Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sunknowledge Services . The most common topics and skills that interviewers at Sunknowledge Services expect are US Process, Communication Skills, US Healthcare, voice process and international bpo.
What are the top questions asked in Sunknowledge Services Process Associate interview?

Some of the top questions asked at the Sunknowledge Services Process Associate interview -

  1. What do you know about Sun knowled...read more
  2. What you know about medical bill...read more
  3. Typing speed requi...read more
What are the most common questions asked in Sunknowledge Services Process Associate HR round?

The most common HR questions asked in Sunknowledge Services Process Associate interview are -

  1. Tell me about yourse...read more
  2. Why are you looking for a chan...read more
  3. Where do you see yourself in 5 yea...read more
How long is the Sunknowledge Services Process Associate interview process?

The duration of Sunknowledge Services Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.1/5

based on 37 interview experiences

Difficulty level

Easy 19%
Moderate 81%

Duration

Less than 2 weeks 100%
View more
Sunknowledge Services Process Associate Salary
based on 1.3k salaries
₹1.3 L/yr - ₹3.6 L/yr
28% less than the average Process Associate Salary in India
View more details

Sunknowledge Services Process Associate Reviews and Ratings

based on 504 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.0

Salary

3.9

Job security

3.2

Company culture

2.9

Promotions

3.5

Work satisfaction

Explore 504 Reviews and Ratings
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