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TTEC India Interview Questions and Answers
26 Interview questions
To fix a slow computer, troubleshoot by checking for malware, freeing up disk space, disabling startup programs, updating software, and upgrading hardware.
Run a malware scan to check for any malicious software that may be slowing down the computer.
Free up disk space by deleting unnecessary files and programs.
Disable unnecessary startup programs that may be running in the background and consuming resources.
Update s...
React hooks are a new addition in React 16.8 that allow you to use state and other React features without writing a class.
Hooks are functions that let you use state and other React features in functional components.
There are different types of hooks like useState, useEffect, useContext, etc.
useState is used to add state to functional components.
useEffect is used to perform side effects in functional components.
use...
I have experience troubleshooting PCs and installing software applications.
I am familiar with common PC issues such as slow performance, connectivity problems, and software conflicts.
I have experience using diagnostic tools to identify and resolve hardware and software issues.
I am proficient in installing and configuring various software applications, including operating systems, productivity software, and antivir...
Terms used in Flipkart and Amazon refer to various features and services offered by these e-commerce platforms.
Flipkart terms: Big Billion Days, Flipkart Plus, SuperCoins, Flipkart Assured, etc.
Amazon terms: Prime, Amazon Pay, Amazon Pantry, Amazon Fresh, etc.
These terms are used to describe various features and services offered by these e-commerce platforms to attract and retain customers.
For example, Flipkart Pl...
TtEc is a leading provider of chat and email support services for businesses.
TtEc offers 24/7 customer support through chat and email channels
They specialize in providing personalized and efficient support to clients
TtEc has a team of trained professionals who handle customer inquiries and issues
They use advanced technology and tools to streamline the support process
Fraud detection is crucial for protecting businesses and consumers from financial losses.
Fraud detection involves analyzing patterns and anomalies in data to identify potential fraudulent activities.
Utilizing machine learning algorithms can help improve the accuracy of fraud detection systems.
Collaboration between different departments such as finance, IT, and legal is essential for effective fraud detection.
Regul...
TTEC India Interview Experiences
143 interviews found
Anonymous
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Tell me about yourself.
- Q2. What are the challenges you've faced in your previous job?
- Ans.
In my previous role, I faced challenges like high call volumes, difficult customers, and adapting to new software quickly.
High call volumes during peak hours led to increased stress; I learned to prioritize and manage time effectively.
Dealing with irate customers required patience and empathy; I developed skills to de-escalate situations and find solutions.
Frequent updates to our customer support software meant constan...
- Q3. Write 7-8 sentences on XYZ topic(topic will be given by HR)
Interview Preparation Tips
Selected
Voice and accent round
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What is your current salary?
- Ans.
I am currently earning $50,000 per year.
My current salary is $50,000 per year.
I am earning $50,000 annually.
I make $50,000 per year.
My current salary is $50k.
(2 Questions)
- Q1. What makes you a suitable candidate for this position?
- Ans.
I have extensive experience in customer service, strong communication skills, and a passion for helping others.
Over 5 years of experience in customer service roles
Excellent communication skills, both written and verbal
Proven track record of resolving customer issues efficiently and effectively
Passionate about providing exceptional customer service
Ability to remain calm and professional in high-pressure situations
- Q2. What value do you hope to bring to this company?
- Ans.
I hope to bring exceptional communication skills, problem-solving abilities, and a strong customer focus to this company.
Exceptional communication skills to effectively interact with customers and resolve issues
Strong problem-solving abilities to address customer concerns and find solutions
A customer-focused approach to ensure satisfaction and loyalty
Ability to work well under pressure and handle challenging situations
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.
Mcq questions of english grammer
Introduction, they ask you about yourself
(2 Questions)
- Q1. What do you know about TtEc
- Ans.
TtEc is a leading provider of chat and email support services for businesses.
TtEc offers 24/7 customer support through chat and email channels
They specialize in providing personalized and efficient support to clients
TtEc has a team of trained professionals who handle customer inquiries and issues
They use advanced technology and tools to streamline the support process
- Q2. Say yours views on politics of india
Selected
They take 2 assessment versant and scenario based questions
HR Takes GD through of all candidates
(1 Question)
- Q1. It was with manager..gave scenarios and speed email testing
Interview Preparation Tips
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Communication skills must
- Q2. Can you provide a presentation about yourself?
- Ans.
Detail-oriented Fraud Analyst with a passion for data analysis and a strong background in identifying fraudulent activities.
Background: I have a degree in Finance and over 3 years of experience in fraud detection.
Skills: Proficient in data analysis tools like SQL and Excel, which I use to analyze transaction patterns.
Experience: At my previous job, I identified a fraudulent scheme that saved the company $500,000.
Certif...
Interview Preparation Tips
Aptitude test on reasoning and problem solving
(2 Questions)
- Q1. What is list and tuple
- Q2. How tableau works
- Ans.
Tableau is a data visualization tool that helps users create interactive and shareable dashboards and reports.
Tableau connects to various data sources such as Excel, SQL databases, and cloud services.
Users can drag and drop fields to create visualizations like charts, graphs, and maps.
Tableau allows for interactive filtering and drilling down into data for deeper insights.
Users can create dashboards and stories to pres...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed in Jul 2024. There were 4 interview rounds.
Questions based on basic reasoning,english comprehension & computer.
(2 Questions)
- Q1. Introduction and place
- Q2. Prior experience
(2 Questions)
- Q1. Salary discussion
- Q2. Joining date & what to expect in OPs round
(1 Question)
- Q1. Operation round
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2024. There were 3 interview rounds.
Three test were there. Telephonic round then Group Discussion and last round was with Manager.
On moderate level. Be ready with your English grammar.
(1 Question)
- Q1. It was 1hr long interview
Interview Preparation Tips
- Q1. Can you provide a brief overview of your experience and explain how it is relevant to this role?
- Ans.
I have extensive experience in customer service, focusing on effective communication and problem-solving skills relevant to inbound care.
Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.
Worked in a fast-paced call center environment, managing high call volumes while maintaining quality service.
Trained in active listening techniques, ensuring customers feel heard ...
- Q2. Free speech for any topic
(2 Questions)
- Q1. JS curring closure modules
- Q2. React hooks different type
- Ans.
React hooks are a new addition in React 16.8 that allow you to use state and other React features without writing a class.
Hooks are functions that let you use state and other React features in functional components.
There are different types of hooks like useState, useEffect, useContext, etc.
useState is used to add state to functional components.
useEffect is used to perform side effects in functional components.
useConte...
Skills evaluated in this interview
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TTEC India Interview FAQs
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TTEC India Interviews By Designations
- TTEC India Fraud Prevention Representative Interview Questions
- TTEC India Chat and Email Support Executive Interview Questions
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Interview Questions for Popular Designations
- Fraud Prevention Representative Interview Questions
- Chat and Email Support Executive Interview Questions
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TTEC India Reviews and Ratings
based on 1.3k reviews
Rating in categories
|
Fraud Analyst
292
salaries
|  ₹2.4 L/yr - ₹5 L/yr |
|
Chat Support Executive
241
salaries
| ₹2 L/yr - ₹4.8 L/yr |
|
Fraud Prevention Representative
230
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Customer Service Representative
189
salaries
| ₹1.7 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
158
salaries
| ₹2 L/yr - ₹5 L/yr |
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