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The OSI model is a conceptual framework that defines the functions of a network protocol stack.
The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has specific functions and interacts with the layers above and below it.
The model helps in understanding how different network protocols and technologies work together.
For example, the Physic...
To assign an IP address to a PC, go to network settings and manually configure the IP address, subnet mask, default gateway, and DNS server.
Open Control Panel and click on Network and Sharing Center
Click on Change adapter settings
Right-click on the network adapter and select Properties
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties
Select 'Use the following IP address' and enter the IP address, s...
Formatting a PC involves erasing data and reinstalling the operating system for optimal performance.
Backup important data to an external drive or cloud storage.
Create a bootable USB drive with the desired operating system (e.g., Windows, Linux).
Restart the PC and enter BIOS/UEFI settings to change boot order to USB.
Follow on-screen instructions to format the hard drive and install the OS.
Install necessary drivers ...
GUI provides a graphical interface while command line is text-based in Linux.
GUI allows users to interact with the system using icons, menus, and windows while command line requires typing commands
GUI is more user-friendly and easier to navigate for beginners while command line is more efficient for experienced users
Examples of GUI in Linux include GNOME, KDE, and Xfce while examples of command line include Bash a...
Windows administrators manage Windows operating systems while Linux administrators manage Linux operating systems.
Windows uses a graphical user interface (GUI) while Linux uses a command-line interface (CLI)
Windows is proprietary software while Linux is open-source software
Windows has a larger market share in desktops and laptops while Linux dominates in servers and supercomputers
Windows has a larger number of sof...
In my last company, I provided technical support, resolved issues, and improved user satisfaction through effective communication.
Handled over 50 support tickets daily, ensuring timely resolution and user satisfaction.
Implemented a new ticketing system that reduced response time by 30%.
Conducted training sessions for staff on software updates, enhancing overall productivity.
Collaborated with the IT team to upgrade...
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries and concerns
It can be provided through various channels such as phone, email, chat, or social media
Effective customer support can lead to increased customer satisfaction and loyalty
Examples of customer support include troubleshooting technical issues, providing produ...
Active Directory is used for centralized management of network resources. FTP is used for file transfer. DNS is used for name resolution. DHCP is used for automatic IP address assignment.
Active Directory: Centralized management of network resources, user authentication, and security policies.
FTP: File transfer protocol used for transferring files between a client and a server.
DNS: Domain Name System used for trans...
Possible causes of network local default gateway ping drops and the function of a router.
Possible causes of network local default gateway ping drops include network congestion, faulty network cables, misconfigured network settings, or issues with the default gateway itself.
Two computers can connect to each other directly with a straight cable for data transfer using a peer-to-peer network setup.
The function of a r...
NS lookup is used to query DNS servers for information about domain names. Ping is used to test connectivity between two devices.
To perform an NS lookup, use the command 'nslookup' followed by the domain name.
To ping a device, use the command 'ping' followed by the IP address or domain name.
Ping can be used to test network connectivity and troubleshoot network issues.
NS lookup can be used to check DNS records and ...
I applied via Campus Placement and was interviewed in Jan 2024. There was 1 interview round.
To configure a network printer, you need to connect it to the network, install the printer driver, and set up the printer on each computer.
Connect the printer to the network using an Ethernet cable or Wi-Fi.
Install the printer driver on the computer by either using the installation CD or downloading it from the manufacturer's website.
Open the Control Panel on the computer, go to Devices and Printers, and click on 'Add ...
It is unethical and against professional standards to intentionally corrupt an operating system and backup data.
Intentionally corrupting an operating system and backup data is unethical and against professional standards.
As a Desktop Support Engineer, the focus should be on troubleshooting and resolving issues, not causing harm.
Instead of corrupting the OS, it is important to have proper backup and recovery procedures ...
Active Directory is used for centralized management of network resources. FTP is used for file transfer. DNS is used for name resolution. DHCP is used for automatic IP address assignment.
Active Directory: Centralized management of network resources, user authentication, and security policies.
FTP: File transfer protocol used for transferring files between a client and a server.
DNS: Domain Name System used for translatin...
The OSI model is a conceptual framework that defines the functions of a network protocol stack.
The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has specific functions and interacts with the layers above and below it.
The model helps in understanding how different network protocols and technologies work together.
For example, the Physical la...
Possible causes of network local default gateway ping drops and the function of a router.
Possible causes of network local default gateway ping drops include network congestion, faulty network cables, misconfigured network settings, or issues with the default gateway itself.
Two computers can connect to each other directly with a straight cable for data transfer using a peer-to-peer network setup.
The function of a router...
I applied via Naukri.com
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
Desktop related issues
I applied via Campus Placement and was interviewed before Mar 2023. There was 1 interview round.
I applied via Naukri.com
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Windows administrators manage Windows operating systems while Linux administrators manage Linux operating systems.
Windows uses a graphical user interface (GUI) while Linux uses a command-line interface (CLI)
Windows is proprietary software while Linux is open-source software
Windows has a larger market share in desktops and laptops while Linux dominates in servers and supercomputers
Windows has a larger number of software...
GUI provides a graphical interface while command line is text-based in Linux.
GUI allows users to interact with the system using icons, menus, and windows while command line requires typing commands
GUI is more user-friendly and easier to navigate for beginners while command line is more efficient for experienced users
Examples of GUI in Linux include GNOME, KDE, and Xfce while examples of command line include Bash and Zs...
I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.
In my last company, I provided technical support, resolved issues, and improved user satisfaction through effective communication.
Handled over 50 support tickets daily, ensuring timely resolution and user satisfaction.
Implemented a new ticketing system that reduced response time by 30%.
Conducted training sessions for staff on software updates, enhancing overall productivity.
Collaborated with the IT team to upgrade hard...
I applied via Job Portal and was interviewed before Apr 2022. There were 2 interview rounds.
To assign an IP address to a PC, go to network settings and manually configure the IP address, subnet mask, default gateway, and DNS server.
Open Control Panel and click on Network and Sharing Center
Click on Change adapter settings
Right-click on the network adapter and select Properties
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties
Select 'Use the following IP address' and enter the IP address, subnet...
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Some of the top questions asked at the Vayam Info Solutions interview -
The duration of Vayam Info Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Desktop Support Engineer
94
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
Technical Support Engineer
82
salaries
| ₹1.2 L/yr - ₹3.8 L/yr |
Desktop Support Engineer L2
62
salaries
| ₹1.8 L/yr - ₹3.4 L/yr |
Team Lead
21
salaries
| ₹1.9 L/yr - ₹5.2 L/yr |
System Administrator
14
salaries
| ₹2.8 L/yr - ₹5.2 L/yr |
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