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Zendesk Interview Questions and Answers

Updated 4 Apr 2024
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Zendesk Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Given a string with parenthesis, return if the parenthesis are balanced or not.
Round 2 - Technical 

(1 Question)

  • Q1. Design an login/register authentication system.
  • Ans. 

    Design a secure login/register authentication system.

    • Use strong encryption algorithms like bcrypt for storing passwords.

    • Implement multi-factor authentication for added security.

    • Utilize HTTPS protocol to ensure data transmission is secure.

    • Implement rate limiting to prevent brute force attacks.

    • Use CAPTCHA to prevent automated account creation.

    • Store user credentials in a secure database with proper access controls.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Culture fit questions

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Background and team player
Round 2 - Coding Test 

Easy and best evaluted

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I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - System test 

(1 Question)

  • Q1. Advantage and disadvantage of framework.
  • Ans. 

    Frameworks provide structure and pre-built components for software development, but can also limit flexibility and require learning curve.

    • Advantage: Provides structure and pre-built components for faster development

    • Advantage: Can improve code quality and maintainability

    • Disadvantage: Can limit flexibility and customization

    • Disadvantage: Requires learning curve and potential dependency issues

    • Example: ReactJS provides a fr...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is Oops? Advantage and disadvantage
  • Ans. 

    Oops stands for Object-Oriented Programming. It is a programming paradigm that uses objects to represent real-world entities.

    • Advantages: code reusability, modularity, encapsulation, inheritance, polymorphism

    • Disadvantages: complexity, steep learning curve, performance overhead

    • Example: creating a class 'Car' with properties like 'make', 'model', and 'year', and methods like 'start_engine' and 'stop_engine'

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics in server side and client side coding

Skills evaluated in this interview

I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1. Core Java - OOPS features, Abstract classes and Interface, Inner Classes, String and Object Class, Equals and HashCode methods, Runtime and Compile time exception, Method overloading and overriding, Cus...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Clear Core java concepts firmly
2. Basic DB queries
3. Basic Unix commands

I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and should communicate well in English. Be Truth.

Intern Interview Questions & Answers

Google user image Anonymous

posted on 28 Apr 2022

I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was quite good

Round 2 - Assignment 

Assignment was real world based

Interview Preparation Tips

Interview preparation tips for other job seekers - do your best and try to excel basic skills.
Be interview-ready. Browse the most asked HR questions.
illustration image

I applied via Company Website and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Data Structure related questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Java related interview questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Study Data structure and Java code properly
Are these interview questions helpful?

I applied via Monster and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic java

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared

I appeared for an interview in May 2017.

Interview Questionnaire 

17 Questions

  • Q1. What is angular js
  • Ans. 

    AngularJS is a JavaScript framework for building dynamic web applications.

    • AngularJS is a client-side MVC framework.

    • It allows developers to build single-page applications.

    • It extends HTML with new attributes and tags.

    • AngularJS uses two-way data binding to automatically synchronize data between the model and the view.

    • It provides dependency injection and modularization features.

    • Some popular examples of websites built with ...

  • Answered by AI
  • Q2. What is directive
  • Ans. 

    A directive is a programming construct that provides instructions to a compiler or interpreter.

    • Directives are used to control the behavior of a program or to provide additional information to the compiler or interpreter.

    • They are typically written as special comments or statements in the code.

    • Examples of directives include #include in C/C++ to include header files, #pragma to control compiler-specific behavior, and #def...

  • Answered by AI
  • Q3. What is factory
  • Ans. 

    A factory is a design pattern that provides an interface for creating objects of a certain class.

    • A factory encapsulates the object creation logic and hides it from the client.

    • It allows the client to create objects without knowing the specific class or implementation details.

    • Factories can be used to create different types of objects based on certain conditions or parameters.

    • They promote loose coupling and flexibility in...

  • Answered by AI
  • Q4. What is services
  • Ans. 

    Services are software components that perform specific tasks or provide functionality to other software applications.

    • Services are self-contained and independent modules that can be accessed by other software components.

    • They can be used to handle business logic, data processing, communication with external systems, etc.

    • Examples of services include web services, microservices, RESTful APIs, and cloud services.

    • Services ca...

  • Answered by AI
  • Q5. What is the difference between factory and service
  • Ans. 

    A factory is responsible for creating and managing objects, while a service is responsible for providing specific functionality or performing tasks.

    • A factory is used to create and initialize objects, often based on certain parameters or configurations.

    • A service is a component that provides specific functionality or performs tasks for other components or systems.

    • Factories are commonly used in object-oriented programming...

  • Answered by AI
  • Q6. Write a program to sort
  • Ans. 

    A program to sort an array of strings.

    • Use a sorting algorithm like bubble sort, insertion sort, or quicksort.

    • Compare strings using a comparison function.

    • Implement the sorting algorithm in a function that takes the array as input and modifies it in place.

  • Answered by AI
  • Q7. Write a program to display words separated by space
  • Ans. 

    This program displays words separated by spaces.

    • Use an array of strings to store the words.

    • Iterate through the array and print each word followed by a space.

    • Exclude the space after the last word.

  • Answered by AI
  • Q8. What is provider
  • Ans. 

    A provider is a software component or service that supplies data, functionality, or resources to other software applications.

    • A provider is responsible for delivering data, services, or resources to other software components or applications.

    • Providers can be APIs, libraries, frameworks, or any other software component that offers functionality to other software.

    • Examples of providers include database management systems, c...

  • Answered by AI
  • Q9. What is$watch and $ digest
  • Ans. 

    The $watch and $digest are two important concepts in AngularJS for data binding and updating the view.

    • $watch is a function in AngularJS that allows you to watch for changes in a specific variable or expression.

    • $digest is a function in AngularJS that triggers a process called the digest cycle, which updates the bindings and synchronizes the model and view.

    • The $watch function takes two parameters: the variable or express...

  • Answered by AI
  • Q10. What is ng-repeat
  • Ans. 

    ng-repeat is a directive in AngularJS used to repeat HTML elements for each item in an array.

    • ng-repeat is used to create a loop in AngularJS

    • It is commonly used to display a list of items from an array

    • The directive is placed on an HTML element and uses the 'item in array' syntax

    • It can also be used with filters and sorting

    • Example:

    • {{ item }}
  • Answered by AI
  • Q11. How to get value from ng-getValue=""
  • Ans. 

    ng-getValue is not a standard attribute in Angular. It may be a custom directive or a typo.

    • Check if ng-getValue is a custom directive or attribute in your Angular application

    • Verify if it is being used correctly in the HTML template

    • If it is a typo, correct it to the appropriate attribute or directive

  • Answered by AI
  • Q12. How do you develop CSS without using bootstrap
  • Ans. 

    Developing CSS without using bootstrap involves writing custom CSS code to style web pages.

    • Write CSS code to define styles for HTML elements

    • Use CSS selectors to target specific elements

    • Apply CSS properties to modify the appearance of elements

    • Create media queries for responsive design

    • Implement CSS animations and transitions

    • Optimize CSS code for performance

  • Answered by AI
  • Q13. What is CDN
  • Ans. 

    CDN stands for Content Delivery Network. It is a distributed network of servers that deliver web content to users based on their geographic location.

    • CDN improves website performance by reducing latency and increasing page load speed.

    • CDN caches content in multiple locations, allowing users to access it from a server closest to them.

    • CDN can handle high traffic loads and distribute it across multiple servers.

    • Popular CDN p...

  • Answered by AI
  • Q14. How do you display different color in atable using css for odd even rows
  • Ans. 

    To display different colors in a table using CSS for odd and even rows, you can use the :nth-child() selector.

    • Use the :nth-child(odd) selector to target odd rows and apply a specific color using the background-color property.

    • Use the :nth-child(even) selector to target even rows and apply a different color using the background-color property.

    • For example, you can use CSS code like this: tr:nth-child(odd) { background-c...

  • Answered by AI
  • Q15. How do you develop CSS for different devices
  • Ans. 

    To develop CSS for different devices, use media queries, responsive design principles, and testing on various devices.

    • Use media queries to apply different CSS styles based on the device's screen size

    • Follow responsive design principles to ensure the layout adapts to different devices

    • Test the CSS on various devices to ensure compatibility and responsiveness

  • Answered by AI
  • Q16. What is $ rootscope
  • Ans. 

    The $rootscope is a service in AngularJS that provides a global scope for sharing data between controllers.

    • It is a part of the AngularJS framework.

    • It is used to share data between controllers.

    • It is a singleton object accessible throughout the application.

    • It can be used to broadcast and listen to events.

  • Answered by AI
  • Q17. What is jquery
  • Ans. 

    jQuery is a fast, small, and feature-rich JavaScript library that simplifies HTML document traversal and manipulation, event handling, and animation.

    • jQuery is a JavaScript library.

    • It simplifies HTML document traversal and manipulation.

    • It provides easy event handling and animation.

    • jQuery is fast, small, and feature-rich.

  • Answered by AI

Interview Preparation Tips

Skills: angular JS, Java Programming, css, Javascript

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

Adobe user image Devendra Bendkhale

posted on 4 Dec 2015

Interview Questionnaire 

8 Questions

  • Q1. WRITE A GENERIC SWAP FUNCTION
  • Ans. 

    A generic swap function swaps two values of any data type.

    • The function should take two parameters of any data type.

    • Use a temporary variable to store the value of one parameter.

    • Assign the value of the second parameter to the first parameter.

    • Assign the value of the temporary variable to the second parameter.

  • Answered by AI
  • Q2. SEARCH AN ELEMENT IN ROTATED SORTED LINKLIST .
  • Ans. 

    Search for an element in a rotated sorted linked list.

    • Find the pivot point where the list is rotated.

    • Divide the list into two sublists based on the pivot point.

    • Perform binary search on the appropriate sublist.

    • Handle edge cases such as empty list and list with only one element.

  • Answered by AI
  • Q3. SEARCH AN ELEMENT IN ROTATED SORTED ARRAY. WRITED A CODE FOR IT
  • Ans. 

    Search an element in a rotated sorted array

    • Find the pivot point where the array is rotated

    • Divide the array into two sub-arrays based on pivot point

    • Perform binary search on the appropriate sub-array

    • Repeat until element is found or sub-array size is 1

  • Answered by AI
  • Q4. In an Array of size 95 contain numbers in range 1 to 100. each number is at max once in the array. find the 5 missing numbers in array between 1-100
  • Q5. Given sudoku as id array of size . in a given empty cell find the possible numbers that could be possible. Asked me to write code for it
  • Ans. 

    Given a Sudoku board, find possible numbers for an empty cell.

    • Iterate through empty cells and check possible numbers using row, column, and box constraints.

    • Use a set to keep track of possible numbers for each empty cell.

    • Return the set of possible numbers for the given empty cell.

  • Answered by AI
  • Q6. Given 4 unsigned integers find their integer average (eg. (2,2,2,3) => (2+2+2+3)/4 = 2) consider integer division ) without typecasting
  • Ans. 

    Find integer average of 4 unsigned integers without typecasting

    • Add all the integers and divide by 4

    • Use bit shifting to divide by 4

    • Handle overflow by using long long data type

    • Use unsigned int data type for input

  • Answered by AI
  • Q7. Write a code to identify wheter given processor is of 32 bit architecture or 64 bit architecture
  • Ans. 

    Code to identify 32 bit or 64 bit architecture of a processor

    • Check if the operating system is 32 bit or 64 bit

    • If OS is 32 bit, processor is 32 bit

    • If OS is 64 bit, check if processor supports 64 bit architecture

    • Use CPUID instruction to check if processor supports 64 bit architecture

  • Answered by AI
  • Q8. Convert a binary number into base 64 integer
  • Ans. 

    Convert binary number to base 64 integer

    • Divide the binary number into groups of 6 bits

    • Convert each group of 6 bits to decimal

    • Map the decimal value to the corresponding base 64 character

    • Concatenate the base 64 characters to form the final integer

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: SIMPLE CODING QUESTIONS SPEED MATTERS.
Duration: 60 minutes
Total Questions: 3

Skills: Analytics And Coding
College Name: IIT Guwahati

Skills evaluated in this interview

Zendesk Interview FAQs

How many rounds are there in Zendesk interview?
Zendesk interview process usually has 2-3 rounds. The most common rounds in the Zendesk interview process are HR, Technical and Coding Test.
How to prepare for Zendesk interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zendesk. The most common topics and skills that interviewers at Zendesk expect are Customer Service, Selection Process, Customer Experience, Customer Experience Management and Javascript.
What are the top questions asked in Zendesk interview?

Some of the top questions asked at the Zendesk interview -

  1. Given a string with parenthesis, return if the parenthesis are balanced or n...read more
  2. Design an login/register authentication syst...read more
  3. Culture fit questi...read more

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Overall Interview Experience Rating

4.7/5

based on 3 interview experiences

Difficulty level

Easy 50%
Moderate 50%

Duration

Less than 2 weeks 50%
More than 8 weeks 50%
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Zendesk Reviews and Ratings

based on 4 reviews

4.6/5

Rating in categories

4.3

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4.8

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5.0

Salary

3.6

Job security

4.3

Company culture

4.0

Promotions

4.3

Work satisfaction

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