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335 Teleperformance Jobs

Team Lead

6-11 years

₹ 5 - 9.5L/yr

Chennai

15 vacancies

Team Lead

Teleperformance

posted 2 weeks ago

Job Description

Role & responsibilities

Key Responsibilities and Tasks:

  • Analyzing Transaction Data:Examining transaction patterns, amounts, and other relevant data to identify potential anomalies and suspicious activity.
  • Prioritizing Alerts:Categorizing and organizing alerts based on their severity and potential risk to ensure efficient investigation and resolution.
  • Conducting Investigations:Thoroughly investigating flagged transactions, gathering evidence, and evaluating the risk of money laundering or other financial crimes.
  • Preparing Reports:Drafting detailed reports, including Suspicious Activity Reports (SARs), to document investigations and provide insights into suspicious activity.
  • Compliance:Ensuring adherence to regulatory requirements and best practices in AML (Anti-Money Laundering) and CFT (Countering Terrorist Financing) compliance.
  • Collaboration:Working with other departments, including KYC (Know Your Customer), compliance, and internal teams, to ensure timely and accurate resolution of alerts.
  • Staying Updated:Keeping abreast of evolving AML typologies and industry trends to enhance transaction monitoring effectiveness.
  • Utilizing Technology:Utilizing transaction monitoring systems, data analytics tools, and other technology to support analysis and investigation.

Desired Skills and Qualifications:

  • Strong analytical and investigative skills:The ability to analyze data, identify patterns, and conduct thorough investigations.
  • Knowledge of AML regulations and best practices:Understanding of AML regulations, KYC procedures, and relevant industry standards.
  • Good communication and interpersonal skills:The ability to communicate effectively with colleagues, internal teams, and external stakeholders.
  • Proficiency in relevant software and tools:Experience with transaction monitoring systems, data analytics tools, and other relevant software.
  • Attention to detail and accuracy:A keen eye for detail and the ability to maintain accurate records and documentation.
  • Ability to work under pressure and meet deadlines:The ability to manage a high volume of alerts and investigations while meeting strict deadlines.

Preferred candidate profile

Candidates interested into international banking process

comfortable to work in night shifts and rotational shifts



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Team Lead Interview Questions

A Team Lead was asked
2mo ago
Q. What are the Key Performance Indicators (KPIs) for a Team Leader (TL)?
A Team Lead was asked
2mo ago
Q. What are occupancy and utilization?
A Team Lead was asked
2mo ago
Q. How did you learn about Teleperformance?
View all

What people at Teleperformance are saying

3.5
Rating based on 798 Team Lead reviews

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.

  • Promotions - Bad
  • +2 more
Read 798 Team Lead reviews

Team Lead salary at Teleperformance

reported by 3.6k employees
₹1.1 L/yr - ₹8 L/yr
47% less than the average Team Lead Salary in India
View more details

What Teleperformance employees are saying about work life

based on 32.3k employees
52%
37%
57%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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