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WNS
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248 WNS Jobs
Associate / Senior Associate
WNS
posted Today
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- 0 - 2 years of experience in chat or voice process, having excellent communication in English
- Provide excellent communication skills to resolve customer queries efficiently.
- Work on multiple chats simultaneously, maintaining accuracy and efficiency.
- Handle international chat and voice processes from various clients.
- Handling all Voice and Processes in BPOs & Call centers. Communicating with them through various channels, including email.
Desired Candidate Profile
- 0 - 2 years of experience in an International BPO or similar industry.
- Excellent verbal and written communication skills in English language.
- Proficiency in handling international voice and chat processes.
- Strong problem-solving skills with attention to detail.
Employment Type: Full Time, Permanent
Read full job description What people at WNS are saying
Rating based on 2.7k Senior Associate
reviews
Anonymous · Finance & Accounting
in Pune
I am happy with this job but i am not happy with apprise and promotion, i have not got opportunities as per my performance, i give best results in my work but still i have not got much better apprisal and no promotion in my last 2.6 year in this company
- Job security - Good
Appraisal and promotion
- Salary - Bad
Senior Associate salary at WNS
What WNS employees are saying about work life
WNS Benefits
Job Training Health Insurance Soft Skill Training 
Cafeteria 
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