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Etech Global ServicesVerified

3.8
based on 362 Reviews
Video summary

Working at Etech Global Services

Company Summary

Etech Global Services is a provider of Contact Center Services, Call Center Quality Monitoring Solutions, IT, Software Solutions,& Product Development Services.

Overall Rating

3.8/5
based on 362 reviews
highly rated categories
6% above
industry average
highly rated categories
Highly rated for

Company culture

highly rated categories
Critically rated for

Promotions

Work Policy
Work from office
Work from office
69% employees reported
Monday to Friday
Monday to Friday
50% employees reported
Flexible timing
Flexible timing
64% employees reported
No travel
No travel
83% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
33 employees reported
Office cab/shuttle
Office cab/shuttle
32 employees reported
Job/Soft skill training
Job/Soft skill training
31 employees reported
Health insurance
Health insurance
28 employees reported
View all benefits

About Etech Global Services

Founded in1997 (28 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
HeadquartersNacogdoches, Texas, United States (USA)
Office Locations
--
Websiteetechgs.com
Primary Industry
Other Industries
View in video summary
Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities. Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development.
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Etech Global Services Ratings

based on 362 reviews

Overall Rating

3.8/5
How AmbitionBox ratings work?
5
148
4
101
3
56
2
23
1
34

Category Ratings

3.8

Company culture

3.7

Job security

3.7

Work-life balance

3.5

Salary

3.4

Skill development

3.4

Work satisfaction

3.0

Promotions

Etech Global Services is rated 3.8 out of 5 stars on AmbitionBox, based on 362 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Etech Global Services
based on 343 reviews
4.0
Rated by 95 Women
Rated 4.0 for Job security and 3.8 for Work-life balance
3.7
Rated by 248 Men
Rated 3.8 for Company culture and 3.6 for Work-life balance

Work Policy at Etech Global Services

based on 38 reviews in last 6 months
Work from office
69%
Permanent work from home
19%
Hybrid
12%

Etech Global Services Reviews

Top mentions in Etech Global Services Reviews

+ 5 more

Compare Etech Global Services with Similar Companies

Etech Global Services
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Overall Rating
3.8/5
based on 362 reviews
3.4/5
based on 2.4k reviews
3.8/5
based on 8.3k reviews
3.5/5
based on 2.9k reviews
Highly Rated for
Company culture
No highly rated category
No highly rated category
No highly rated category
Critically Rated for
Promotions
Promotions
Salary
Company culture
Promotions
Promotions
Salary
Skill development
Primary Work Policy
Work from office
69% employees reported
Hybrid
52% employees reported
Work from office
68% employees reported
Work from office
47% employees reported
Rating by Women Employees
4.0
Good
rated by 95 women
3.5
Good
rated by 721 women
3.6
Good
rated by 1.4k women
3.6
Good
rated by 830 women
Rating by Men Employees
3.7
Good
rated by 248 men
3.3
Average
rated by 1.6k men
3.8
Good
rated by 6.4k men
3.4
Average
rated by 1.9k men
Job security
3.7
Good
3.7
Good
3.4
Average
3.7
Good
View more

Etech Global Services Salaries

Etech Global Services salaries have received with an average score of 3.5 out of 5 by 362 employees.

Customer experience Specialist

(125 salaries)
Unlock
₹2.5 L/yr - ₹6 L/yr

Quality Analyst

(120 salaries)
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₹2.4 L/yr - ₹4.8 L/yr

Business Analyst

(116 salaries)
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₹3.7 L/yr - ₹8.9 L/yr

Senior Business Analyst

(77 salaries)
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₹6.5 L/yr - ₹12.1 L/yr

Online Chat Representative

(58 salaries)
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₹2.3 L/yr - ₹5 L/yr

Customer Service Executive

(39 salaries)
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₹2.4 L/yr - ₹4.3 L/yr

Customer Service Representative

(33 salaries)
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₹2 L/yr - ₹4.5 L/yr

Customer experience Executive

(33 salaries)
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₹2.8 L/yr - ₹4.2 L/yr

System Administrator

(25 salaries)
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₹2.9 L/yr - ₹5 L/yr

Lead Analyst

(24 salaries)
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₹9.8 L/yr - ₹17 L/yr

Etech Global Services Jobs

Popular Designations Etech Global Services Hires for
Engineer
Create job alerts
Research Scientist
Create job alerts
Reporting Analyst
Create job alerts
Azure DevOps Engineer
Create job alerts
Php Developer Lead
Create job alerts
Data Scientist
Create job alerts
Director Technology
Create job alerts

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Etech Global Services FAQs

When was Etech Global Services founded?
Etech Global Services was founded in 1997. The company has been operating for 28 years primarily in the BPO sector.
Where is the Etech Global Services headquarters located?
Etech Global Services is headquartered in Nacogdoches, Texas.
How many employees does Etech Global Services have in India?
Etech Global Services currently has more than 1,600+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Etech Global Services based on the number of reviews submitted on AmbitionBox.
Does Etech Global Services have good work-life balance?
Etech Global Services has a Work-Life Balance Rating of 3.7 out of 5 based on 300+ employee reviews on AmbitionBox. 69% employees rated Etech Global Services 4 or above, while 31% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Etech Global Services work-life balance reviews for more details.
Is Etech Global Services good for career growth?
Career growth at Etech Global Services is rated as moderate, with a promotions and appraisal rating of 3.0. 31% employees rated Etech Global Services 3 or below, while 69% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Etech Global Services promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in Etech Global Services?
Working at Etech Global Services comes with several advantages and disadvantages. It is highly rated for company culture. However, it is poorly rated for promotions / appraisal, work satisfaction and skill development, based on 300+ employee reviews on AmbitionBox.
Etech Global Services Overview
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