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Etech Global
Services
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I applied via Approached by Company and was interviewed in Dec 2022. There were 4 interview rounds.
Shortcut keys on keyboard are essential for efficient and quick navigation.
Shortcut keys save time and effort while navigating through menus and options.
Common shortcut keys include Ctrl+C for copy, Ctrl+V for paste, and Ctrl+Z for undo.
Learning and using shortcut keys can improve productivity and workflow.
Shortcut keys may vary depending on the operating system and software being used.
Telecommunication is the transmission of information over a distance using electronic means.
Telecommunication involves the use of electronic devices to transmit information over a distance
It includes various forms of communication such as telephone, internet, radio, and television
Telecommunication has revolutionized the way we communicate and has made the world a smaller place
Examples of telecommunication companies inc...
To handle customers on chat, be prompt, polite, empathetic, and provide accurate information.
Respond quickly to customer inquiries
Use positive language and show empathy
Provide accurate and helpful information
Offer solutions to customer problems
End the chat on a positive note
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I applied via Referral and was interviewed before Sep 2019. There was 1 interview round.
posted on 24 Dec 2018
I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
English, logical reasoning, chat assessment
I applied via Naukri.com and was interviewed in May 2020. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
E-commerce refers to buying and selling goods or services online, utilizing the internet for transactions and customer interactions.
E-commerce includes various business models like B2C (Business to Consumer), e.g., Amazon.
It encompasses online marketplaces, such as eBay, where multiple sellers offer products.
E-commerce platforms like Shopify enable businesses to create their own online stores.
Digital payment systems, l...
I left my previous company to seek new challenges and opportunities for growth in a dynamic environment that aligns with my career goals.
I was looking for a role that offered more opportunities for professional development.
The company underwent restructuring, which led to changes in my job responsibilities.
I wanted to work in a more customer-focused environment, which I believe is crucial for my career in customer serv...
My goals focus on personal growth, enhancing customer satisfaction, and contributing positively to the team and company.
Develop my communication skills to better assist customers, such as attending workshops or training sessions.
Aim for a promotion within the next two years by consistently exceeding performance metrics and taking on additional responsibilities.
Contribute to team goals by collaborating on projects that ...
I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.
Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.
Skilled in using CRM software to track customer interactions and ensure follow-ups.
Recognized for my ability to remain calm under pressure, especially during peak hours.
Successfully implemente...
I envision a long-term commitment to this role, contributing to the team's success and growing with the company.
I aim to build a career here, not just a job, as I believe in the company's values.
I see opportunities for professional development that align with my career goals.
I want to contribute positively to customer satisfaction and team dynamics.
For example, I plan to take on new challenges and responsibilities as I...
based on 1 interview experience
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Duration
based on 7 reviews
Rating in categories
Customer experience Specialist
143
salaries
| ₹2.5 L/yr - ₹5.6 L/yr |
Quality Analyst
127
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
Business Analyst
116
salaries
| ₹3.7 L/yr - ₹8.9 L/yr |
Senior Business Analyst
77
salaries
| ₹6.5 L/yr - ₹12.1 L/yr |
Online Chat Representative
58
salaries
| ₹2.2 L/yr - ₹5 L/yr |
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