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Concentrix Corporation

3.7

based on 28.9k Reviews

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Concentrix Corporation Customer Support Executive Reviews

Updated 25 Jul, 2025

Category Ratings

4.0

Job Security

3.7

Company Culture

3.5

Work-Life Balance

3.5

Skill Development

3.5

Work Satisfaction

3.2

Salary

2.9

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

74% employees reported

Rotational Shift

68% employees reported

Flexible timing

64% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

176 reviews

3.7

Rated by Men

331 reviews

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Top Mentions in Concentrix Corporation Customer Support Executive Reviews

526 reviews found

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Customer Support Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

updated on 12 Jul 2025

Likes

Nothing just the cafeteria got good options available

Dislikes

Managers and the team leaders are shit, I worked hard and got the top performance too but because a manager's girlfriend was on the same floor and even her manager was the boyfriend she got promoted. Even if there was any wrong work done by her it was completely ignored by the quality management too, there is no growth there, promotions are already selected by the management so that means you're just stuck on the same role there. I worked for 2 years and they won't allow you any emergency leaves too, even the payout is very less, now the company has started to provide both side transport facility. If you can handle the partiality then you can consider this company but I won't really suggest it to anyone. Best would be to have a work from home opportunity with the better salary and that's it. If you wish to take leave then let them know a week before or you will be marked absent and salary will be deducted....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Concentrix Corporation

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Total Exp – 4 yrs | Location – Pune Hi folks, I’ve received multiple offers and would really appre... read more

Need Help Choosing the Right Offer – AI/ML + GenAI Career Path 🚀

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Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

updated on 24 May 2025

Likes

For freshers it's a good place to work ,but they are giving less salary as compared to other.

Dislikes

Work culture ,leave policy, shift timing , week off preference

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Concentrix Corporation Customer Support Executive Interview Questions

A Customer Support Executive was asked 2mo agoQ. What is customer service?

Read all Customer Support Executive que...

A Customer Support Executive was asked 5mo agoQ. What is your understanding of Business Process Outsourcing (BPO) and customer se...read more

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Get interview-ready with top interview questions & answers

A Customer Support Executive was asked 5mo agoQ. How would you handle a frustrated customer who is expressing anger?

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A Customer Support Executive was asked 8mo agoQ. Are you good at multitasking?

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A Customer Support Executive was asked Q. Narrate a movie plot to assess your English proficiency.

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HQ - Fremont, California, United States (USA)

BPO

50k-1 Lakh Employees (India)

People also ask about Concentrix Corporation's Customer Support Executives

Is Concentrix Corporation a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 526 employee reviews, it's clear that most customer support executives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.

Does Concentrix Corporation pay their Customer Support Executives well?

According to AmbitionBox reviews, Concentrix Corporation customer support executives rate their salary and benefits at 3.2 out of 5, based on 526 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer support executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer support executives, click here .

How is the work culture at Concentrix Corporation for Customer Support Executives?

Work culture at Concentrix Corporation for customer support executives is rated 3.7 out of 5 by 526 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation for customer support executives, click here .

How is the job security at Concentrix Corporation for Customer Support Executives?

Based on 526 reviews on AmbitionBox, Concentrix Corporation's customer support executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer support executives, click here .

Is work from home available to Customer Support Executives at Concentrix Corporation?

According to AmbitionBox, 10% of Concentrix Corporation's customer support executives work from home permanently, 74% work from the office, and 16% follow a hybrid model, based on 84 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

Concentrix Corporation Customer Support Executive Reviews by Locations

Concentrix Corporation Reviews by Designations

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AmbitionBox has 526 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. 68% of emp...