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3.7

based on 1.4k Reviews

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TTEC India Customer Service Representative Reviews

Updated 6 Jun, 2025

Category Ratings

3.9

Company Culture

3.3

Work-Life Balance

3.3

Work Satisfaction

3.0

Skill Development

2.9

Job Security

2.9

Salary

2.5

Promotions

What employees say about TTEC India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

84% employees reported

Flexible timing

59% employees reported

No travel

68% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

14 reviews

3.5

Rated by Men

39 reviews

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Top Mentions in TTEC India Customer Service Representative Reviews

58 reviews found

Sort By: Popular

Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

5.0

updated on 16 Jul 2025

Likes

Salary is good for freshers.

Dislikes

Locality, Not Cost Efficient to stay in Ahemdabad, Food is not good for outsiders like from other states. No job security & stability issue. They hire Customer Support Representative after joining they will transfer you in other irrelevant process.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Mumbai

Full Time

Operations Support Department

1.0

updated on 06 Jun 2025

Likes

The canteen area and the pick and drop facility from home if it was night shift and the recreational area

Dislikes

Entire hierarchy of managers, operation leads and HRBP's are total scumbags who cheat you on your hard earned money and also don't let you take emergency leaves at any cost The Operation Manager Sachin Chavan is a big-time loser who is buttered by another few bunch of losers called leads who barely do any productive work on floor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Ahmedabad

Full Time

Service Delivery Department

1.0

updated on 17 Apr 2025

Dislikes

Based on user ratings: Salary, Skill development, Job security, Promotions, Work satisfaction, Company culture, Work-life balance

Work Details

Work policy: Promise WFH but calls office anytime

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Read TTEC India Customer Service Representative Reviews based on locations

Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

3.0

updated on 04 Jul 2023

Likes

Rest all okay

Dislikes

Salary doesn't get credited early when the data is already collected every month of 25th Every one depends on salary atleast it should be done before 5th date of the month. For me 5th date of each month is deadline day for all payments. This is very dissatisfing service when we do work ontime and such delay is not acceptable. Specially, for this month it's already 4th and not yet credited.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

Customer Service Representative in Ahmedabad

Full Time

Back Office Department

5.0

updated on 17 Jun 2023

Likes

Best working environment. Helped me to improve my skills and knowledge.

Dislikes

There was nothing at all to dislike anything about the company as all the leaders and managers of the company supports you to grow and learn and even help you out when and where ever in need, how much they can.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Ahmedabad

Full Time

Non Voice Department

3.0

updated on 23 Jul 2023

Likes

Dislikes

Company politics, Bad management, low perks, stressing environment

Work days: Rotational Shift (Strict Timings)

Customer Service Representative in Ahmedabad

Full Time

Voice / Blended Department

4.0

updated on 04 Apr 2023

Likes

I would suggest this company to someone who is starting their career and love to work as a customer support.

Dislikes

Suggest not to stick with this company of you want growth in your career.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

Customer Service Representative in Ahmedabad

Full Time

Non Voice Department

3.0

updated on 12 Aug 2023

Likes

Your trainer will little support in beginning

Dislikes

Workout is hell lot

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Customer Service Representative in Ahmedabad

Full Time

Non Voice Department

5.0

updated on 20 Mar 2023

Likes

work culture

Dislikes

nothing at all

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

We are thrilled to get a recommendation from you! Thank you for taking the time to share your amazing experience with us.

Customer Service Representative (working remotely)

Full Time

Non Voice Department

5.0

updated on 07 Sep 2023

Likes

Flexibility, job security.

Dislikes

Favouritism but I will say this is with all the companies

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to leave a review. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

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HQ - Austin, Texas, United States

BPO

1k-5k Employees (India)

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People also ask about TTEC India's Customer Service Representatives

Is TTEC India a good place to work for Customer Service Representatives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 58 employee reviews, it's clear that most customer service representatives have an average experience working at TTEC India. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.

Does TTEC India pay their Customer Service Representatives well?

According to AmbitionBox reviews, TTEC India customer service representatives rate their salary and benefits at 2.9 out of 5, based on 58 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about TTEC India's customer service representatives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer service representatives, click here .

How is the work culture at TTEC India for Customer Service Representatives?

Work culture at TTEC India for customer service representatives is rated 3.9 out of 5 by 58 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at TTEC India for customer service representatives, click here .

How is the job security at TTEC India for Customer Service Representatives?

Based on 58 reviews on AmbitionBox, TTEC India's customer service representatives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at TTEC India. To read reviews about job security at TTEC India for customer service representatives, click here .

TTEC India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 58 TTEC India reviews submitted by TTEC India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TTEC India is the right company for you. 84% of employees reported the working days at T...