Cogent E Services Phone Banking Executive salaries in New Delhi (Updated 2025)

Likes

Easy work and development of personal loan knowledge….

Dislikes

Company does not have professionalism, Company did not pay Extra money for extra time, Too much of work pressure, Too much timing and did not get the benefit in salary…..

Likes

If honestly speek, for fresher the can gain experience and improve their skill although nothing good in this company.

Dislikes

...ch client involvement don't respect their employee behave with them as animal...do scam with their employee with their salary, try to deduct salary if they late for a second also if companies system, like(desktop, earphone or any other device is not working) and due the reason if you short your login hour for a second they will deduct salary,there is not any incentive plans, also asking for work on week of without pay( they will say you that you will be paid for it but at the time you will not get the amount and they will point out on you that there is your mistake) not any promotion so much toxic environment that was my nightmare in cogent E-Services.

Likes

Nothing

Dislikes

This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will be released, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics.

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

...ion for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Likes

Process

Dislikes

...orked 4 years I have not even taken single comp off I don't know where was that.still I didn't get 15 days salary after surving the notice period called HR ,MANAGER and main breach but there no response. This is what the management. I completed disappointed because 15 days salary is not small amount for me per day 8 to 9 hours I am spend my time gave my best why should I leave and if any one came and asking me to work in cogent I will never suggest him to work.