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    Cogent E Services

    Compare button icon Compare button icon Compare
    3.3

    based on 2.1k Reviews

    HQ - Noida, Uttar Pradesh, India BPO 10k-50k Employees (India) IT Services & Consulting
    filter salariesFilter salaries by
    Designation
    Experience
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    Cogent E Services Salaries in India

    based on 8.3k latest salaries

    3.0

    Rated by 2.1k Employees for salary and benefits

    Top Departments at Cogent E Services
    Customer Success, Service & Operations Sales & Business Development Quality Assurance Engineering - Software & QA Finance & Accounting Human Resources + 4 more
    Designation Average Salary
    Yearly arrow-down

    Customer Service Associate

    Experience: 0 - 6 yrs (767 Salaries)
    ₹ 2,28,755/year

    (₹10.0K/yr - ₹4.0L/yr)

    Customer Care Executive

    Experience: 0 - 5 yrs (543 Salaries)
    ₹ 2,31,332/year

    (₹20.0K/yr - ₹4.4L/yr)

    Customer Service Executive

    Experience: 0 - 5 yrs (504 Salaries)
    ₹ 2,35,671/year

    (₹1.0L/yr - ₹4.0L/yr)

    Team Lead

    Experience: 0 - 7 yrs (310 Salaries)
    ₹ 3,01,408/year

    (₹15.0K/yr - ₹6.0L/yr)

    Customer Support Executive

    Experience: 0 - 5 yrs (253 Salaries)
    ₹ 2,48,393/year

    (₹1.1L/yr - ₹4.3L/yr)

    C.S.A

    Experience: 0 - 4 yrs (236 Salaries)
    ₹ 2,28,387/year

    (₹19.0K/yr - ₹5.0L/yr)

    Quality Analyst

    Experience: 1 - 6 yrs (235 Salaries)
    ₹ 2,64,297/year

    (₹1.0L/yr - ₹4.9L/yr)

    Customer Support Associate

    Experience: 0 - 4 yrs (163 Salaries)
    ₹ 2,35,528/year

    (₹1.1L/yr - ₹4.2L/yr)

    BPO Executive

    Experience: 0 - 3 yrs (161 Salaries)
    ₹ 1,70,991/year

    (₹10.0K/yr - ₹3.7L/yr)

    Team Lead Operations

    Experience: 2 - 5 yrs (153 Salaries)
    ₹ 2,78,047/year

    (₹1.5L/yr - ₹4.5L/yr)

    Last Updated: 22 Sep, 2023

    Cogent E Services Salary FAQs

    How much does Cogent E Services pay per year?
    The average Cogent E Services salary ranges from approximately ₹0.7 Lakhs per year for a Voice Agent to ₹24.7 Lakhs per year for a General Manager Operations. Salary estimates are based on 8.3k Cogent E Services salaries received from various employees of Cogent E Services. Cogent E Services employees rate the overall salary and benefits package 3.0/5 stars.
    What is the highest salary in Cogent E Services?
    The highest-paying job at Cogent E Services is a General Manager Operations with a salary of ₹24.7 Lakhs per year. The top 10% of employees earn more than ₹3.82 lakhs per year. The top 1% earn more than a whopping ₹10.07 lakhs per year.
    What is the minimum salary in Cogent E Services?
    Minimum salary at Cogent E Services depends on the role you are applying for. For BPO Executive the minimum salary is ₹1.7 Lakhs per year, for C.S.A the minimum salary is ₹2.3 Lakhs per year and so on.
    What is the salary package for freshers in Cogent E Services?
    The average salary at Cogent E Services for freshers varies from ₹0.8 Lakhs per year for Back Office Staff to ₹2.6 Lakhs per year for Senior Customer Service Executive. View Fresher Salaries at Cogent E Services
    What is the notice period at Cogent E Services?
    According to AmbitionBox, 47% of the Cogent E Services employees reported a notice period of 1 Month, 44% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 5.6k responses on AmbitionBox in last 2 years.

    Reviews which talk about salary at Cogent E Services

    Chat And Email Support Executive in Noida

    Full Time

     · 

    Operations Support Department

    3.0
    posted on 14 Sep 2023
    3.0 for Salary and Benefits

    Likes

    Nothing.

    Dislikes

    ... Unfair policy regarding salary. AC not working properly, very bad smelling washroom. And you can't be outside for a second once you enter the company.

    Work Details

    Work days: Rotational Shift (Flexible Timings)

    Agent in Mangaluru, Karnataka

    Full Time

     · 

    After Sales Service & Repair Department

    1.0
    posted on 13 Sep 2023
    1.0 for Salary and Benefits

    Likes

    Getting new friends and can learn many more languages .

    Dislikes

    Worst Manager, Heavy Torcher and , forces to do overtime duty, No Emergency week off's, Poor Salary, No Increment after 6 month's, Putting Pressure on Agents and making them to quit the job. Removing punch option for long distance agents.

    Work Details

    Work timings: Strict Timings

    Customer Service Associate in Noida, Uttar Pradesh

    Full Time

     · 

    Voice / Blended Department

    3.0
    posted on 04 Sep 2023
    3.0 for Salary and Benefits

    Likes

    My likes about this company - 1. Supportive staff 2. Less pressure 3. Job security 4. Salary on time

    Dislikes

    My dislikes - 1. Gaurd does not respect the employees 2.Top management on the floor is oppressive. 3. No one can go out of the premises during shift timing

    Work Details

    Work days: Rotational Shift (Strict Timings)

    Customer Care Executive in Noida

    Full Time

     · 

    Voice / Blended Department

    1.0
    posted on 01 Aug 2023
    1.0 for Salary and Benefits

    Likes

    There is nothing which one can like about the company.

    Dislikes

    1. Salary is dependent on second hand of the clock. 2.work environment is so unhealthy and behaviour of a senior executives are so rude to associates. 3 . There are not 6 days working there are 7 days working because weak off is nothing for associates. 4.Cogent E service is not a company, it's a people zoo park where people always run away from here to there , because if one second of time exceed your full day salary becomes half day. 5.work environment is in worst mode that no one can even imagine. 6 There is no time to take breath of one second. 7. There are many unexpected things which are happened 8. My suggestion will remain same for future also that don't choose this kind of company to work.

    Work Details

    Work timings: Strict Timings

    Csa in Dombivli

    Full Time

     · 

    Back Office Department

    1.0
    posted on 10 Jul 2023
    2.0 for Salary and Benefits

    Likes

    salary comes in time. This is the only good thing in this company.

    Dislikes

    Feel like we working in the school. Doing very partiality between the associates. No salary hike, bonus, PF, insentive after doing very good and well job under pressure. They will ask for doing work in holiday also. No sick leaves. We need to give proof if we are taking 1 day sick leave or imergency leave. Management is worst. No system availablity.

    Work Details

    Work days: Rotational Shift (Strict Timings)

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    Average annual salary in Cogent E Services is INR 2.7 lakhs . Salary estimates are based on 8.3k Cogent E Services latest salaries received from various employees of Cogent E Services.