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Engaged Employer

eClerx

3.2

based on 5.4k Reviews

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eClerx Customer Service Executive Reviews

Updated 20 Apr, 2025

Category Ratings

2.9

Job Security

2.8

Salary

2.7

Skill Development

2.2

Work-Life Balance

2.2

Promotions

2.1

Company Culture

2.1

Work Satisfaction

What employees say about eClerx?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

23% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

7 reviews

2.9

Rated by Men

8 reviews

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15 reviews found

Sort By: Popular

Customer Service Executive in Chandigarh

Full Time

Back Office Department

1.0

updated on 20 Apr 2025

Dislikes

Management is poor and lacks female safety They don't provide cabs and they want there female staf to come alone at the 1:30am shift.

Work Details

Work days: Rotational Shift (Flexible Timings)

Read eClerx Customer Service Executive Reviews based on locations

Customer Service Executive in Chandigarh

Full Time

Operations Department

1.0

updated on 08 Jun 2024

Likes

nothing

Dislikes

they pressurise noobs and they tell us to work long hours

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about eClerx.

Customer Service Executive (working remotely)

Full Time

After Sales Service & Repair Department

5.0

updated on 11 Mar 2025

Likes

Great experience

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chandigarh

Full Time

Non Voice Department

4.0

updated on 21 Feb 2023

Likes

Really value there employees

Dislikes

Discrimination

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Back Office Department

5.0

updated on 08 Apr 2022

Likes

Best company, job security, and HR is very polite and helpful.

Dislikes

Everything is good.

Work Details

It was Amazing working in this organization.

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Pune

Billing Department

1.0

updated on 27 Mar 2022

Likes

Skills can be developed efficiently

Dislikes

Everything about management

Work Details

Work life is not stable no career growth

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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HQ - Mumbai, Maharashtra, India

IT Services & Consulting

10k-50k Employees (India)

Public

People also ask about eClerx's Customer Service Executives

Is eClerx a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.5 out of 5 from over 15 employee reviews, it's clear that most customer service executives have a below average experience working at eClerx. Job Security holds the highest rating at 2.9, while company culture is rated the lowest amongst all factors at 2.1.

Does eClerx pay their Customer Service Executives well?

According to AmbitionBox reviews, eClerx customer service executives rate their salary and benefits at 2.8 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about eClerx's customer service executives salaries here .

How is the work culture at eClerx for Customer Service Executives?

Work culture at eClerx for customer service executives is rated 2.1 out of 5 by 15 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at eClerx for Customer Service Executives?

Based on 15 reviews on AmbitionBox, eClerx's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at eClerx.

eClerx Customer Service Executive Reviews by Locations

eClerx Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 eClerx reviews submitted by eClerx employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if eClerx is the right company for you. 75% of employees reported the working days at eClerx as Rot...