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Firstsource Solutions Customer Support Associate salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.2 Lakh - ₹4.2 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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Customer Support Associate Salary at Firstsource Solutions ranges between ₹1.2 Lakh to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 255 latest... Read more

8% less than the average Customer Support Associate Salary in BPO Companies for 0 - 5 years of experience

Interested in this particular role? 2 job openings

What are the roles & responsibilities of a Customer Support Associate at Firstsource Solutions?

Customer Interaction

  • Respond to customer inquiries via calls promptly and professionally
  • Assist customers with payment queries and account issues
  • Resolve customer issues and queries efficiently
  • Maintain high standards of customer service

Operational Flexibility

  • Be flexible working in rotational night shifts

Read full roles & responsibilities

Last Updated: 20 Jun 2025

Companies similar to Firstsource Solutions for Customer Support Associate

Company name Avg Annual Salary Open Jobs
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₹1 L/yr - ₹5 L/yr

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2 job openings
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₹1.5 L/yr - ₹5.5 L/yr

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₹1.2 L/yr - ₹4.7 L/yr

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iEnergizer Customer Support Associate Salary

0 - 3 years exp. (114 salaries)

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₹1.2 L/yr - ₹5.1 L/yr

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Foundever Customer Support Associate Salary

0 - 3 years exp. (63 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 12% more
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IntouchCX Customer Support Associate Salary

0 - 3 years exp. (50 salaries)

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₹1.7 L/yr - ₹4 L/yr

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1 job opening
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TaskUs Customer Support Associate Salary

1 - 5 years exp. (33 salaries)

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₹2.5 L/yr - ₹4.2 L/yr

arrow icon 23% more
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WNS Customer Support Associate Salary

1 - 4 years exp. (30 salaries)

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₹1 L/yr - ₹6 L/yr

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₹1.3 L/yr - ₹3 L/yr

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₹1.3 L/yr - ₹3 L/yr

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Alorica Customer Support Associate Salary

0 - 3 years exp. (16 salaries)

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₹2.4 L/yr - ₹4 L/yr

arrow icon 21% more
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TTEC India Customer Support Associate Salary

1 - 4 years exp. (16 salaries)

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₹2.7 L/yr - ₹4 L/yr

arrow icon 19% more
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HGS Customer Support Associate Salary

1 - 4 years exp. (11 salaries)

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₹1.8 L/yr - ₹4 L/yr

arrow icon 18% more
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₹2.5 L/yr - ₹3.1 L/yr

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Conduent Customer Support Associate Salary

0 - 2 years exp. (6 salaries)

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₹3.2 L/yr - ₹3.8 L/yr

arrow icon 29% more
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₹2.5 L/yr - ₹4 L/yr

arrow icon 16% more
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₹2.5 L/yr - ₹3.2 L/yr

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₹3 L/yr - ₹5.5 L/yr

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₹1.5 L/yr - ₹3.8 L/yr

arrow icon 10% less

Latest annual salaries shared by Firstsource Solutions Customer Support Associate

1d ago
₹2.2 Lakhs
7 months exp.
3d ago
₹3 Lakhs
2 years exp.
4d ago
₹1.8 Lakh
2 years exp.
4d ago
₹2.6 Lakhs
5 months exp.
6d ago
₹3 Lakhs
1 year exp.
1w ago
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9 months exp.
1w ago
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8 months exp.
1w ago
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1 year exp.
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2 years exp.
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1 year exp.

Firstsource Solutions Customer Support Associate salaries by

Years of experience Avg. annual salary
Fresher  (40 salaries)

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₹1.6 L/yr - ₹3.5 L/yr
1 year  (122 salaries)

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₹1.2 L/yr - ₹4.2 L/yr
2 years  (56 salaries)

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₹1.8 L/yr - ₹3.5 L/yr
3 years  (19 salaries)

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₹1.8 L/yr - ₹3.3 L/yr
4 years  (11 salaries)

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₹2 L/yr - ₹3.5 L/yr
View all salaries by experience

Similar Designation Salaries at Firstsource Solutions

Similar Designation Avg. annual salary
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₹1.1 L/yr - ₹5 L/yr

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₹1.1 L/yr - ₹4.8 L/yr

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₹1 L/yr - ₹7.7 L/yr

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₹0.8 L/yr - ₹5 L/yr

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₹1.5 L/yr - ₹4.1 L/yr

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₹1.3 L/yr - ₹5.5 L/yr

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₹1.5 L/yr - ₹6 L/yr

Customer Service Manager Salary
(AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

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₹2 L/yr - ₹4.8 L/yr

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₹2.4 L/yr - ₹3.1 L/yr

View more similar designations

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a senior executive
GF salary Vs. My salary
Me and my gf have been dating for 5 years. Back in 2020, I started my career with a package of ₹5 LPA. Over the years, I’ve reached ₹22 LPA in 2025. She started her journey with ₹3 LPA(2020) and is now earning ₹8 LPA(2025). We’ve been in a live-in relationship for around 2 years, and the idea was to share expenses equally. But, equal sharing never really happened. If we go to a café she likes, especially with friends, I will pay the entire bill. We only split the house rent and grocery bills. I told her lots of time to cut down these costly cafe expenses or earn more money, increase your package, study and work hard, but.....she is now in her comfort zone. Being from a tech background, I have seen people upgrade their skills and package for a good life in metro cities. I am ready to support her in her studies, but she is like I am earning enough for myself.... No, you are not. I love her, but I don't know how to overcome this issue between us. Please suggest!
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Salary related reviews for Firstsource Solutions

3.2

Rated by 77 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  updated on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  updated on 07 Aug 2023

2.0
 for  Salary and Benefits

Likes

Pretty good company if you are a fresher and need to kickstart your career. Depending on the process you work for, donet expect much in terms of salary (unless you're in a sales process). Othere than that, good work environment. If the salary was upto the mark, would be an overall good place to work.

read more
  • Skill development - Good
  • +2 more

Dislikes

Salary (not industry standard) Salary Increments (not good)

  • Salary - Poor

Customer Success, Service & Operations Department

3.0
  •  updated on 27 Jun 2022

2.0
 for  Salary and Benefits

Likes

Discuss a positive aspect of your previous role. ... Talk about tasks and situations when highlighting your dislikes. ... Acknowledge the status of your job situation. ... Discuss your qualifications for the job.

read more
  • Job security - Good

Dislikes

...tion. The biggest problem with any relationship is lack of communication. ... Unfair Pay. It's hard to find an employee who thinks they make too much money.

read more
  • Salary - Poor
  • +3 more

Content, Editorial & Journalism Department

3.0
  •  updated on 19 Apr 2022

3.0
 for  Salary and Benefits

Likes

The assistant managers were really helpful in any situation. They were always there for any assistance required.

  • Skill development - Good
  • +1 more

Dislikes

...t won't be able to pay for the headcount. There was no prior intimation or such. They promised only a month's salary as compensation. But it has been 50 days since my last working day but haven't received the F&F. No proper response from HR team or farewell team as well. The management is pathetic in solving associate's problem. I'm not at all happy.

read more
  • Job security - Bad
  • +3 more

Finance & Accounting Department

3.0
  •  updated on 23 Mar 2018

2.0
 for  Salary and Benefits

Likes

One thing is good about firstsource is it provides Job security. It's good company for Freshers to start their career. It's also having good work environment.

read more
  • Job security - Good

Dislikes

The major issue I guess is compensation and benefits. I find that no scope for learning and growing with company, company does not provide personal development training and knowledge improving training.

read more
  • Salary - Poor
  • +2 more
see more salary related reviews

Firstsource Solutions Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Firstsource Solutions ?
The average salary of a Customer Support Associate at Firstsource Solutions in India typically ranges from ₹1.2 Lakhs to ₹4.2 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Associate at Firstsource Solutions earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Support Associate Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 200+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Support Associate at Firstsource Solutions in India?
The estimated take-home salary of a Customer Support Associate at Firstsource Solutions in India typically ranges from ₹18,751 to ₹20,433 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 200+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Associate at Firstsource Solutions ?
To be a Customer Support Associate at Firstsource Solutions in india, the key skills required include:

  • - Communication Skills
  • - Non Voice Process
  • - International Voice Process
  • - International BPO
  • - US Healthcare

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Customer Support Associate in India?
iQor Global Services ₹3.0 Lakhs to ₹5.5 Lakhs per year
Conduent ₹3.2 Lakhs to ₹3.8 Lakhs per year
WNS ₹1.0 Lakhs to ₹6.0 Lakhs per year
TaskUs ₹2.5 Lakhs to ₹4.2 Lakhs per year
Alorica ₹2.4 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Customer Support Associate in companies similar to Firstsource Solutions in India?
The salary of a Customer Support Associate at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IntouchCX ₹1.7 Lakhs to ₹4.0 Lakhs per year
TTEC India ₹2.7 Lakhs to ₹4.0 Lakhs per year
HGS ₹1.8 Lakhs to ₹4.0 Lakhs per year
Concentrix Corporation ₹1.5 Lakhs to ₹5.5 Lakhs per year
VXI Global Solutions ₹2.5 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Associate at Firstsource Solutions in India?
The salary growth for a Customer Support Associate at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
Fresher ₹1.6 Lakhs to ₹3.5 Lakhs per year
1 year ₹1.2 Lakhs to ₹4.2 Lakhs per year
2 years ₹1.8 Lakhs to ₹3.5 Lakhs per year
3 years ₹1.8 Lakhs to ₹3.3 Lakhs per year
and so on.

Top skills at Firstsource Solutions for Customer Support Associate

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Firstsource Solutions Customer Support Associate salary in India ranges between ₹1.2 Lakh to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 255 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.