AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Accenture Desktop Support Engineer Interview Questions and Answers for Experienced
5 Interview questions
To boot a new laptop, you need to press the power button and wait for the operating system to load.
Press the power button to turn on the laptop
Wait for the manufacturer's logo to appear on the screen
The operating system will start loading
Enter any necessary login credentials if prompted
DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
DHCP assigns IP addresses to devices on a network
It also provides other network configuration information such as subnet mask and default gateway
DHCP servers lease IP addresses to devices for a specific period of time
DHCP helps in reducing manual configuration e...
Troubleshooting network issues involves identifying the problem, isolating the cause, and implementing a solution.
Check physical connections (cables, ports)
Verify network settings (IP address, DNS, gateway)
Use network troubleshooting tools (ping, traceroute)
Check for network congestion or bandwidth issues
Update network drivers or firmware
Restart networking devices (routers, switches)
Consult network documentation o...
The blue screen of death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.
BSOD is usually caused by hardware or software issues
Common causes include faulty RAM, driver conflicts, or system file corruption
Troubleshooting steps may include checking hardware connections, updating drivers, or running system diagnostics
Examples of BSOD error codes include DRIVER_IRQL_...
What people are saying about Accenture
Accenture Desktop Support Engineer Interview Experiences for Experienced
5 interviews found
Kushagra Pandey
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Name & bio & education
- Q2. Future goals & achievements.
(2 Questions)
- Q1. What is dhcp ?
- Q2. How to boot a new laptop
- Ans.
To boot a new laptop, you need to press the power button and wait for the operating system to load.
Press the power button to turn on the laptop
Wait for the manufacturer's logo to appear on the screen
The operating system will start loading
Enter any necessary login credentials if prompted
(2 Questions)
- Q1. Networking question about class a - e
- Q2. Tricky question about topology
Interview Preparation Tips
Skills evaluated in this interview
Accenture HR Interview Questions
Mohd Sharif
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.
(1 Question)
- Q1. Related Work Experience
(2 Questions)
- Q1. DNS, DHCP, OSI Model Networking & SCCM patching management ITIL
- Q2. Dora process, Active Directory and domain controller
(1 Question)
- Q1. Technical and communication skills
Vinti
I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. What is your hobby
(2 Questions)
- Q1. Why did you do masters and why have you entered in IT sector
- Q2. Are you able to relocate in gurugram
(1 Question)
- Q1. Troubleshooting of network
- Ans.
Troubleshooting network issues involves identifying the problem, isolating the cause, and implementing a solution.
Check physical connections (cables, ports)
Verify network settings (IP address, DNS, gateway)
Use network troubleshooting tools (ping, traceroute)
Check for network congestion or bandwidth issues
Update network drivers or firmware
Restart networking devices (routers, switches)
Consult network documentation or sup...
Interview Preparation Tips
- strong english communication ski
Skills evaluated in this interview
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Related Microsoft office
- Q2. About Operating system Eg. Current version of OS
- Q3. Blue screen of death error
- Ans.
The blue screen of death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.
BSOD is usually caused by hardware or software issues
Common causes include faulty RAM, driver conflicts, or system file corruption
Troubleshooting steps may include checking hardware connections, updating drivers, or running system diagnostics
Examples of BSOD error codes include DRIVER_IRQL_NOT_L...
- Q4. Networking commands and protocols
- Q5. Active Directory, SCCM
- Q6. Troubleshooting for VPN issues
- Ans.
Troubleshooting steps for VPN issues
Check network connectivity
Verify VPN client settings
Restart VPN services
Update VPN client software
Check firewall and antivirus settings
Contact VPN service provider for assistance
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. DNS,DHCP,STATIC IP, Windows 10,Linux,Mac,
- Q2. Introduction about yourself and about family as well
- Q3. Active directory, DNS DHCP configuration
- Q4. What is your Expectations
- Q5. Why you want to join this organization.
Interview Preparation Tips
Interview questions from similar companies
I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What are the differences between C and C++?
- Q2. Explain the scenarios where If and Switch Case statements are used.
- Q3. Do you think algorithms and pseudocodes still play a role in the world of IT Services?
- Ans.
Yes, algorithms and pseudocodes are still important in IT Services.
Algorithms are used in various fields of IT such as machine learning, data analysis, and cryptography.
Pseudocodes are used to plan and design algorithms before coding them.
Understanding algorithms and pseudocodes is essential for software engineers to write efficient and optimized code.
Examples of algorithms include sorting algorithms, search algorithms...
- Q4. Are you comfortable using Command Line Interfaces (CLIs) or Integrated Development Environments (IDEs) as part of your daily tasks?
- Q5. Are you okay to learn front end and back end technologies to ensure you are a complete developer in the longer run? Would you be able to learn the concepts if a timeline is given?? If yes, explain your lea...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops Concepts and Data Structure Questions.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. About DBMS and c++
I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Was interviewed as fresher?
- Q2. Written test conducted? with verbal ability test ? GD
- Q3. How would u deal with a problematic situation when you are working in a team?
- Q4. What are your plans about higher studies?
- Ans.
I plan to pursue a Master's in Computer Science to deepen my knowledge and specialize in AI and machine learning.
I aim to enroll in a Master's program focusing on Artificial Intelligence.
I want to participate in research projects to contribute to advancements in machine learning.
I plan to attend workshops and conferences to network with industry professionals.
I am considering online courses to supplement my learning in...
Interview Preparation Tips
Ashis Kumar
I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Medium
Interview Preparation Tips
Accenture Interview FAQs
The duration of Accenture Desktop Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Accenture Interviews By Designations
- Accenture Associate Software Engineer Interview Questions
- Accenture Application Development Analyst Interview Questions
- Accenture Application Developer Interview Questions
- Accenture Software Developer Interview Questions
- Accenture Software Engineer Interview Questions
- Accenture Analyst Interview Questions
- Accenture Application Development Associate Interview Questions
- Accenture Senior Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Software Engineer Interview Questions
- Senior Engineer Interview Questions
- Devops Engineer Interview Questions
- Technical Support Engineer Interview Questions
- Network Engineer Interview Questions
- Support Engineer Interview Questions
- Desktop Support Engineer L1 and L2 Interview Questions
- Desktop Engineer Interview Questions
- Show more
Overall Interview Experience Rating
based on 3 interview experiences
Difficulty level
Duration
Interview Questions from Similar Companies
Accenture Desktop Support Engineer Reviews and Ratings
based on 56 reviews
Rating in categories
|
Application Development Analyst
39.3k
salaries
|  ₹4.8 L/yr - ₹11 L/yr |
|
Application Development - Senior Analyst
27.7k
salaries
| ₹8.1 L/yr - ₹16.1 L/yr |
|
Team Lead
27.2k
salaries
| ₹12.7 L/yr - ₹22.6 L/yr |
|
Senior Analyst
20.2k
salaries
| ₹9.1 L/yr - ₹15.7 L/yr |
|
Associate Manager
18.6k
salaries
| ₹20.6 L/yr - ₹36.1 L/yr |
TCS
Cognizant
Capgemini
Infosys
- Home >
- Interviews >
- Accenture Interview Questions >
- Accenture Interview Questions for Experienced
