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Amazon Development Centre India Customer Support Executive Interview Questions and Answers
Amazon Development Centre India Customer Support Executive Interview Experiences
8 interviews found
Anonymous
Selected
I appeared for an interview in Nov 2024.
(1 Question)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Experienced in handling customer inquiries and complaints
Skilled in problem-solving and conflict resolution
Proficient in using CRM software to track customer interactions
Excellent communication skills both written and verbal
(1 Question)
- Q1. Some quizzes about situation customer faces while ordering
Interview Preparation Tips
Selected
I appeared for an interview in Dec 2023.
(7 Questions)
- Q1. HR Round questions
- Q2. About my self ,my qualifications
- Q3. About my job profile my ability
- Ans.
I'm a hard working person, self motivated and most important thing is I'm loyal to my work.
- Q4. Why should they hiring me
- Ans.
I'm a key player of your company and I assure you you will never regret for hiring me.
- Q5. Why I want to work with tham
- Ans.
I admire your commitment to customer satisfaction and innovation, and I believe my skills align perfectly with your values and goals.
Your company's reputation for exceptional customer service aligns with my passion for helping others.
I am impressed by your innovative approach to problem-solving, which I believe enhances the customer experience.
I appreciate your commitment to employee development and training, as I valu...
- Q6. I have laptop aur not
- Q7. What is BPO sector
- Ans.
BPO sector refers to the business process outsourcing industry where companies outsource non-core business functions to third-party service providers.
BPO stands for Business Process Outsourcing.
Companies outsource functions like customer support, technical support, data entry, and more to BPO service providers.
BPO sector is known for cost efficiency, flexibility, and access to specialized skills.
Examples of BPO compani...
(6 Questions)
- Q1. My self, my qualifications
- Q2. My ability,my strength and quality
- Q3. What are my weekness
- Q4. What are my quality
- Q5. Why should they hiring me
- Q6. Why I want to work with tham
Interview Preparation Tips
Selected
I applied via WhatsApp and was interviewed in Jun 2024. There were 2 interview rounds.
Product selling related questions and answers
Product selling related
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.
Aptitude test contain logical part , reasoning part and competitive English part .
(1 Question)
- Q1. Tell us about yourself was the question because I was a fresher.
Ravi Shinde
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. About yourself?
- Q2. Qualification and experience
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
There is only system and you. The complete test involves our assignment, aptitude test, technical and case study etc in a single session on screen. There are several videos on YouTube anyone can check there for help.
Best of luck.
Interview Preparation Tips
Amazon Development Centre India HR Interview Questions
Pooja Singh Chauhan
I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Versant test which includes grammar test, sentence reconstruction, email writing, sentence repeat, sentence build, reading.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. All about customer's queries and how we will be able to to solve them.
Interview Preparation Tips
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Interview questions from similar companies
I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...
Interview Preparation Tips
I appeared for an interview before Feb 2021.
(2 Questions)
- Q1. What is customer service
- Q2. What we need to do in costumer service
Interview Preparation Tips
Amazon Development Centre India Interview FAQs
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Overall Interview Experience Rating
based on 7 interview experiences
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Amazon Development Centre India Customer Support Executive Reviews and Ratings
based on 68 reviews
Rating in categories
|
Customer Service Associate
3k
salaries
|  ₹2 L/yr - ₹6 L/yr |
|
Transaction Risk Investigator
1.4k
salaries
| ₹2.9 L/yr - ₹6.5 L/yr |
|
Customer Service Executive
916
salaries
| ₹1.8 L/yr - ₹5.7 L/yr |
|
Senior Associate
901
salaries
| ₹3.9 L/yr - ₹8 L/yr |
|
Associate
689
salaries
| ₹1.8 L/yr - ₹6 L/yr |
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