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Automatic Data Processing (ADP)

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Automatic Data Processing (ADP) Voice Process Executive Interview Questions and Answers

Updated 1 Jan 2025

Automatic Data Processing (ADP) Voice Process Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Inquiring about salary expectations will likely lead to an offer that does not exceed 30%, with 12% as a variable amount allocated for a performance bonus, which you may never receive, based on the rationale that your experience is not relevant, despite having a background in a related field such as voice processing. Additionally, do not anticipate clear job descriptions, as the company's approach is broad and diplomatic, reflecting a lack of transparency.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced voice process executive with strong communication skills and a proven track record of delivering exceptional customer service.

    • Over 5 years of experience in handling customer queries and resolving issues efficiently

    • Proficient in using CRM software to track customer interactions and maintain records

    • Skilled in active listening and problem-solving to ensure customer satisfaction

    • Ability to work well under pressu...

  • Answered by AI
  • Q2. Questions which are not relevant or the process and work criteria they are not aware of from previous job role,and if you have number or percentage in your resume then please remove it that will be ur ene...

Interview Preparation Tips

Interview preparation tips for other job seekers - ADP should assess the behavior and approach of its hiring team, particularly the HIRING MANAGER conducting interviews. It's unprofessional when managers, sitting behind the camera, display an attitude suggesting they possess complete knowledge of every company and its working concepts. This not only reflects IRRELEVANCE but also undermines the credibility of the hiring process. Additionally, behaviors such as sarcastic smiles when a candidate fumbles demonstrate UNETHICAL and critical conduct. Judging candidates solely based on a two-page resume further highlights a FLAWED approach, which can negatively impact the company’s REPUTATION and VALUES.

The unfortunate reality is that even while working with INTERNATIONAL BRANDS and COMPANIES, people (HR AND UPPER-LEVEL MANAGEMENT) still exhibit an INDIAN NARROW and DOMINATING MINDSET, which is very disappointing. They ask us to THINK OUT OF THE BOX but are unwilling to be BROAD-MINDED themselves, continuing to judge people solely on the basis of a two-page resume.

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Interview Tips & Stories
2w
boredinlife
·
works at
Mercer
I left in the middle of an interview.
M a self-taught developer. been working really hard, trying to break into tech. Two days ago, I got approached by an hr from this e learning company for an IT role. I was super nervous but also excited because it felt like maybe this is it. The interview was on teams with 9 experienced pros all with degrees and certifications while I had no formal IT background, just self-taught skills. I felt completely out of place. Most of the interviewers were kind and said I could learn on the job. But one person kept throwing back-to-back questions with shady comments after every answer made me feel like I wasn’t good enough. It crushed my confidence About 10 minutes before the interview ended, I panicked. Anxiety took over, so I faked a network issue and left the call. Then I just broke down. I didn’t want to be disrespectful, so I quickly emailed saying I got disconnected. Truth is, I was overwhelmed and felt like a total fraud. I’ve wanted a job in tech for so long.
Got a question about Automatic Data Processing (ADP)?
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Interview questions from similar companies

Interview Questionnaire 

5 Questions

  • Q1. Questions on Sales cycle and Oracle products like HCM, ERP, EPM and other cloud services
  • Q2. Questions on Current IT Trends
  • Q3. Questions on Financial Analytics (Profitability ratios and financial modeling) and product bench marking approach
  • Q4. Questions on CLoud, IoT, Blockchain Trends and applications across industries
  • Q5. Face to Face questions - Guesstimate and Case Study, 2 subsequent interviews on Case Study with Manager and Director

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How would you solve a customer's problem?
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. How do you handle a situation when a customer is angry?
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge and tricky questions given

Round 3 - Group Discussion 

Discuss a topic in group

Round 4 - One-on-one 

(2 Questions)

  • Q1. Question related to subject
  • Q2. Question related to intelligence
Round 5 - HR 

(2 Questions)

  • Q1. Discussion on salary
  • Q2. Discussion on other company norms

Interview Preparation Tips

Interview preparation tips for other job seekers - Not easy to get selected... have to prepare good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Healthcare insurance claim
  • Q2. I dnt have any additional questions
  • Q3. When will be interview schedule

Interview Preparation Tips

Interview preparation tips for other job seekers - I have experience into 7 years health care claims insurance

I applied via LinkedIn and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is embedded c and how is it different from normal c
  • Ans. 

    Embedded C is a variant of C programming language used for programming embedded systems.

    • Embedded C is used for programming microcontrollers, sensors, and other embedded systems.

    • It has limited resources and memory, so it requires efficient coding.

    • It has specific libraries and functions for hardware control.

    • Normal C is used for general-purpose programming and has no specific hardware dependencies.

    • Embedded C is compiled u...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently and prepare well on basic

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There is no response

Round 2 - HR 

(2 Questions)

  • Q1. About your graduation
  • Q2. Telling me that
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response
  • Q1. What was your biggest challenge
  • Ans. 

    My biggest challenge was leading a project with tight deadlines and limited resources, which tested my leadership and problem-solving skills.

    • Faced a project with a 3-week deadline and a team of 3 instead of the usual 5.

    • Implemented agile methodologies to streamline processes and improve efficiency.

    • Conducted daily stand-up meetings to ensure clear communication and address issues promptly.

    • Prioritized tasks based on impac...

  • Answered by AI
  • Q2. Linked list reversal
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is your favorite code
  • Ans. 

    My favorite code is the Fibonacci sequence generator.

    • Efficiently generates Fibonacci numbers

    • Uses recursion or iteration

    • Can be implemented in various programming languages

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and career plans
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic health care knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be specific about what you answer

Interview Questionnaire 

1 Question

  • Q1. How was the experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I was very excited at the beginning but as soon as i joined the company. I have started facing the biasness at very initial point.
Everyone was unsupportive and full of arrogance.
See, time management was not the issue in the Covid period but the behaviour was very pathetic.

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Voice Process Executive interview?
Automatic Data Processing (ADP) interview process usually has 2 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are Aptitude Test and HR.
How to prepare for Automatic Data Processing (ADP) Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are International Voice Process, Technical Support, bpo, call center and international bpo.

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Overall Interview Experience Rating

1/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more

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Automatic Data Processing (ADP) Voice Process Executive Salary
based on 4 salaries
₹3 L/yr - ₹7.5 L/yr
63% more than the average Voice Process Executive Salary in India
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