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Concentrix Corporation Non Voice Customer Service Associate Interview Questions and Answers
Concentrix Corporation Non Voice Customer Service Associate Interview Experiences
3 interviews found
Anonymous
I applied via Approached by Company and was interviewed in Sep 2023. There were 3 interview rounds.
(2 Questions)
- Q1. One of the largest BPO companies in India, Concentrix,
- Q2. Founded in 1983, the American giant, a subsidiary of SYNNEX Corporation
(1 Question)
- Q1. Concentrix assists its employees in giving their careers a great start.
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. What is your preferred salary increment?
- Q2. What are the different types of hybrid working arrangements?
- Ans.
Hybrid working arrangements combine remote and in-office work, offering flexibility to employees.
1. Flexible Hybrid: Employees choose when to work remotely or in-office, e.g., working from home on Mondays.
2. Fixed Hybrid: Set days for remote and in-office work, e.g., in-office on Tuesdays and Thursdays, remote on other days.
3. Remote-First: Majority of work is done remotely, with occasional office visits, e.g., team me...
- Q3. What Kind of working culture in company?
- Q4. What is Leave facility?
- Q5. What kind of development skills and other learning thinks should be providing?
- Ans.
Development skills for Non Voice Customer Service include communication, problem-solving, and technical proficiency.
Effective communication skills: Ability to convey information clearly through written communication.
Problem-solving abilities: Training on how to handle customer complaints and find solutions efficiently.
Technical proficiency: Familiarity with customer service software and tools, such as CRM systems.
Empat...
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Basically you have to take a assessment test by mobile phone or desktop,laptop which is called Amcat test.In that test you will have to go different stages like Listening and repeating,Reading the sentence...
- Q2. 2nd phase pf interview is to written test 5 topic would be given by them at least 200 words u have to write on each topic in 30 mintues time.
Interview Preparation Tips
1. Listen and repeat
2.Read the sentence
3.Complete the sentence which word is missing
4.topic would be given say something on resort for 30 sec
And 2nd phase is written test
Topic would be given like and have to complete in 30 minutes
Like question was to write on miss paegants should be given or not.Do u agree or not agree and u have to write 200 words essay on this topic and then after on 2 topic and it will only see your grammar which is good or not
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. What do you know about company Education and other question Fluent in english is must
Interview Preparation Tips
Experience: Normal typing test and some aptitude question
What people are saying about Concentrix Corporation
I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Bcoz i was working in banking operation so they asked me questions related to previous exp.
- Q2. Tell me about yourself?
- Q3. What is banking in simple words.
- Ans.
Banking is the business activity of accepting and safeguarding money owned by other individuals and entities.
Banks accept deposits from customers and use that money to make loans and investments.
They provide various financial services such as checking accounts, savings accounts, credit cards, and loans.
Banks also play a crucial role in the economy by facilitating the flow of money and credit.
Examples of banks include J...
- Q4. What will you check if a person is NRI has come to branch for open a bank account.
- Q5. What are the documents required for open a SME account.
- Ans.
Documents required for opening an SME account.
Proof of identity and address of the business owner(s)
Proof of business registration
Business PAN card
GST registration certificate
Bank statements of the business
Business plan and projections
KYC documents of authorized signatories
Any other relevant documents as per the bank's requirements
Interview Preparation Tips
Mayur Kulkarni
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Amadeus what is that
- Ans.
Amadeus is a global travel technology company providing solutions for travel agencies, airlines, and hotels.
Founded in 1987, Amadeus offers a comprehensive suite of services for travel management.
It provides a global distribution system (GDS) that connects travel providers with travel agents.
Amadeus solutions include booking systems, revenue management, and customer relationship management.
Examples of clients include m...
Interview Preparation Tips
Concentrix Corporation HR Interview Questions
Interview Questionnaire
1 Question
- Q1. Tell me something about your self
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Interview was normal and easy to knack
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
It was on maths and insurance
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why should we hire you?
- Q4. Why are you looking for a change?
Interview Preparation Tips
Provide crisp and clear information and do not beat around the bush
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. You need to introduce yourself
Interview Preparation Tips
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Overall Interview Experience Rating
based on 3 interview experiences
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