Dentaweb Services CSR Executive Interview Questions and Answers

Basic written and listening skill test.

Q1. Hr round asking to describe yorself.
Ans. 
I am a passionate CSR Executive with a strong commitment to sustainability and community engagement, driven by impactful initiatives.
• Background in environmental science, focusing on sustainable practices.

• Led a project that reduced waste by 30% in our organization.

• Collaborated with local NGOs to support community development programs.

• Skilled in stakeholder engagement, fostering partnerships for social impact.
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Q1. Previous company deals
Ans. 
My previous company prioritized transparency and collaboration in handling deals, ensuring mutual benefits for all parties involved.
• We established clear communication channels to discuss terms and expectations.

• Regular meetings were held to assess progress and address any concerns.

• We utilized a collaborative approach, involving all stakeholders in decision-making.

• For example, in a partnership with a local NGO, we co-dev...read more
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Q1. Tell about the designation
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CSR Executive is responsible for managing corporate social responsibility initiatives and programs within a company.
• Responsible for developing and implementing CSR strategies

• Engage with stakeholders to identify community needs

• Organize and coordinate volunteer activities

• Monitor and report on CSR initiatives and impact

• Collaborate with internal teams and external partners

• Example: Organizing donation drives, implementing s...read more
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Q1. Mock call with angry customer
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Q2. Communication skills
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Q1. 1 introduction part 2 how was your yesterday
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Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...read more
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Q1. What do you understand about e-commerce
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Q2. What is customer service
Ans. 
Customer service is the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

• Good customer service can lead to custo...read more
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Q1. They check your communication skills how can you deliver your answer to the clients.
Ans. 
Effective communication with clients involves clarity, empathy, and active listening to ensure their needs are met.
• Use clear and concise language to avoid misunderstandings. For example, instead of saying 'We will expedite your request,' say 'We will process your request within 24 hours.'

• Practice active listening by summarizing what the client says to confirm understanding. For instance, 'So, you are looking for a solu...read more
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Q2. Tell me about yourself.
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Q3. They give you any topic you need to speak atleast 2-3 minutes.
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Q1. Tell me something about your self
Ans. 
I am a dedicated and passionate CSR Executive with a strong background in community engagement and sustainability initiatives.
• Experienced in developing and implementing CSR strategies

• Skilled in stakeholder management and communication

• Passionate about making a positive impact on society

• Strong analytical and problem-solving skills

• Previous experience in organizing volunteer events and donation drives
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Q2. Why are you leaving pervious job
Ans. 
Seeking new challenges and opportunities for growth.
• Looking for career advancement

• Seeking new challenges

• Opportunity for professional growth

• Change in industry focus

• Relocation
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Q3. Will you be able to work for pure inbound process
Ans. 
Yes, I am comfortable working for a pure inbound process.
• I have experience handling inbound calls in previous roles.

• I am skilled at providing excellent customer service and resolving issues efficiently.

• I am comfortable working in a fast-paced environment and adapting to different customer needs.

• I am confident in my communication skills and ability to handle a high volume of calls.

• I am eager to learn and grow in a role ...read more
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Q4. Salary expectation
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Q5. How soon you can join
Ans. 
I can join within 2 weeks of receiving the offer letter.
• I am currently serving a notice period of 2 weeks at my current job.

• I need to wrap up my current projects before transitioning to a new role.

• I am excited about the opportunity and eager to start contributing to the CSR initiatives.

• I can start the onboarding process as soon as possible to expedite the joining date.
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