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Eternal Limited Customer Delight Associate Interview Questions and Answers

Updated 4 Aug 2025

Eternal Limited Customer Delight Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

In Round 1, participants engaged in expressing their opinions through a straightforward essay-based question, allowing the assessment of their thought processes.

Round 2 - Group Discussion 

Round 2 featured two group discussion rounds, focusing on topics rooted in real-world scenarios to evaluate participants' ability to navigate such situations.

Round 3 - One-on-one 

(6 Questions)

  • Q1. The concluding Round 3 took the form of a friendly conversation or chat during the final interview, aiming to assess the clarity of candidates' thoughts and communication skills.
  • Q2. Can you start by telling me a bit about yourself and your background?
  • Q3. What are your hobbies or interests outside of work that contribute to your personal and professional growth?
  • Q4. Could you share your past work experiences and elaborate on how they align with the requirements of the job role you are applying for?
  • Q5. Could you provide an example of a challenging situation related to the specific role you're interviewing for within our company and walk me through how you successfully addressed it?
  • Ans. 

    Handled a difficult customer complaint by actively listening, empathizing, and providing a tailored solution that exceeded expectations.

    • Actively listened to the customer's concerns without interruption.

    • Empathized with their situation, acknowledging their frustration.

    • Provided a personalized solution, such as a refund and a discount on future purchases.

    • Followed up with the customer to ensure satisfaction and gather feedb...

  • Answered by AI
  • Q6. Finally, as we wrap up our conversation, do you have any questions for me or anything you'd like to know more about the company or the role?

Interview Preparation Tips

Interview preparation tips for other job seekers - For job seekers, focus on showcasing your thought process and clarity during interviews. Keep in mind that the interview process is designed to assess these qualities. Be genuine, articulate your ideas clearly, and demonstrate how your thought process aligns with the role. Additionally, stay confident and be prepared to discuss your experiences in a way that highlights your problem-solving skills.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Why into Zomato?
  • Ans. 

    Zomato's commitment to customer satisfaction and innovation aligns with my passion for enhancing user experiences in the food industry.

    • Zomato prioritizes customer feedback, allowing me to contribute to continuous improvement.

    • The company's innovative approach, like contactless delivery, showcases adaptability in changing times.

    • Zomato's diverse food options cater to various tastes, making it an exciting platform to engag...

  • Answered by AI
  • Q2. Foods you like in NCR

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are prepared to commit to a mandatory 10-hour rotational shift, including weekends, then you are a suitable candidate.

Customer Delight Associate Interview Questions Asked at Other Companies

Q1. This round aims to assess the clarity of your thoughts and commun ... read more
asked in Senco Gold
Q2. What do you know about Senco Gold?
asked in Senco Gold
Q3. What is diamond
Q4. Why do you want to work at Zomato?

What people are saying about Eternal Limited

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a data analyst
1w
Zomato's founder is making jet engines now?
Zomato's founder, Deepinder Goyal, is expanding from food to jet engines! His new startup, LAT Aerospace in Bengaluru, is building India-made turbine engines for planes and drones. No decks. No long meetings. Just engineers building, testing, flying. Startups are now building infrastructure, not just apps. Imagine getting an offer from a bold, crazy startup like this, would you leave a safe job? I would!
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Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to maintain your work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient for everyone

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About indiamart and logical and sentence framing.

Interview Preparation Tips

Interview preparation tips for other job seekers - Site is very slow and net laggging issue

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were so many questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - The very important point which everyone should keep in their mind is to stay CONFIDENT while giving any interview, this might be the basic thing but i know how important this is.. Whatever you say, whether your intro or about any skill staying confident is must.

I appeared for an interview in Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Being a mechanical engineer why do you choose corporate?
  • Q2. Common puzzle questions

Interview Preparation Tips

Round: Group Discussion
Experience: Extempore was the name of the round. It is almost same as GD but instead each candidate should select his own topic and talk for 2 minutes.
Tips: Fluency over language is the main element focused in this round
Duration: 2 hours

Round: Problem Statement
Experience: In this round the candidate should attend online aptitude test for 1 hour. It consists of three parts : Logical part, Reasoning part, Language part. This round is easier one.
Tips: Concentrate more on English grammar

Round: HR Interview
Experience: Shortlisted candidates were called for HR round. For non IT students the main question asked was being a non IT student why do you choose corporate field.
Tips: The answer for this question cannot be provided by myself. Each of you candidates should build a genuine answer for this one

Round: Puzzle Interview
Experience: This is the final round of the whole interview process. In this round the candidates were focused asking only on puzzle questions. 3 to 5 questions were asked in this round depending upon the mentality of HR. 75 % score is required to clear this round
Tips: Just Google puzzle questions for interview, then work on those questions. You will get an idea on how to clear this round

Eternal Limited HR Interview Questions

80 questions and answers

Q. What strategies will you employ to onboard a leading merchant in your city?
Q. What value would you add to the organization?
Q. What qualities should your employees possess in the company you work for?

Associate Interview Questions & Answers

Amazon user image Sayeda Peerzade

posted on 10 Jul 2017

I appeared for an interview in Mar 2017.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Strengthens and weakness, best friend, why Amazon

Interview Preparation Tips

Round: Resume Shortlist
Experience: We were asked to introduce ourselves and also speak about the environment of the room. Then asked to speak about Amazon and why do we want to work with Amazon
Tips: Be confident

Round: Test
Experience: Pronounciaton skills were examined
Tips: Flexible in talking in English
Duration: 20 minutes
Total Questions: 25

Round: HR Interview
Experience: HR was really cooperative he asked to relax and then started asking questions in a gentle manner. He made me feel comfortable. And reduced the nervous environment.
Tips: Be confident and don't be nervous

Skills: Language, Time Management
College Name: VHD central institute of home science
Are these interview questions helpful?

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Group Discussion
Experience: Extempore was conducted which is almost same as GD. In Extempore round each individual should select his own topic and talk for 2 minutes. Eye donation was the topic selected by me. The main concept of this round is to check the fluency over language
Tips: Be confident in what you speak. Dont get nervoused in this round

Round: Problem Statement
Experience: Extempore was conducted which is almost same as GD. In Extempore round each individual should select his own topic and talk for 2 minutes. Eye donation was the topic selected by me. The main concept of this round is to check the fluency over language
Tips: Be confident in what you speak. Dont get nervoused in this round

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How much time u work continues
  • Q2. How much salary do u expect

Interview Preparation Tips

Interview preparation tips for other job seekers - Really hard work as associate good for Hrs

I appeared for an interview in Jun 2018.

Interview Questionnaire 

1 Question

  • Q1. How are you , then i give answer i am fine , please tell me about your self. ma name is ......... I am from............ i Stay at sector at ......in ............. i have done ............. i have ...........

Interview Preparation Tips

General Tips: I give advice job seekers . any person take interview you give feedback why are you rejected any person tell me .then improve self any person you give feedback very important any person however we are all person sould succeed may people .please i requsted any job Seekers you give me feedback then many people improve self .
please you send feedback email by whats app or way 2 sms throw . feedback is very important in my life .feedback give us improve life communication ,interview skills. time is very important . emplyeer should job but you give feedback many people respected . you send feedback temporary letter.
Skills: Presence Of Mind, Body Language In Interview, Communication
Duration: <1 week

Eternal Limited Interview FAQs

How many rounds are there in Eternal Limited Customer Delight Associate interview?
Eternal Limited interview process usually has 3 rounds. The most common rounds in the Eternal Limited interview process are Assignment, Group Discussion and One-on-one Round.
How to prepare for Eternal Limited Customer Delight Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Eternal Limited. The most common topics and skills that interviewers at Eternal Limited expect are Communication Skills, Problem Solving, Customer Engagement, Customer Experience Management and Customer Satisfaction.
What are the top questions asked in Eternal Limited Customer Delight Associate interview?

Some of the top questions asked at the Eternal Limited Customer Delight Associate interview -

  1. The concluding Round 3 took the form of a friendly conversation or chat during ...read more
  2. Why into Zoma...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 2 interview experiences

Difficulty level

Easy 50%
Moderate 50%

Duration

Less than 2 weeks 100%
View more
Join Eternal Limited Empowering our customers in discovering new tastes and experiences
Eternal Limited Customer Delight Associate Salary
based on 60 salaries
₹3 L/yr - ₹8 L/yr
29% more than the average Customer Delight Associate Salary in India
View more details

Eternal Limited Customer Delight Associate Reviews and Ratings

based on 10 reviews

2.8/5

Rating in categories

2.4

Skill development

2.3

Work-life balance

3.5

Salary

2.1

Job security

2.6

Company culture

2.7

Promotions

2.4

Work satisfaction

Explore 10 Reviews and Ratings
Customer Delight Associate

Hyderabad / Secunderabad,

Gurgaon / Gurugram

0-2 Yrs

₹ 4-5.5 LPA

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