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Ginesys Customer Success Executive Interview Questions and Answers
Ginesys Customer Success Executive Interview Experiences
1 interview found
Aditya Narvekar
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. What is your job experience
- Ans.
I have over five years of experience in customer success, focusing on relationship management and driving customer satisfaction.
Managed a portfolio of 50+ clients, ensuring their needs were met and fostering long-term relationships.
Implemented a customer feedback system that increased satisfaction scores by 20% within six months.
Conducted regular training sessions for clients on product features, resulting in a 30% inc...
- Q2. What is your responsibility to ensure customer enhancement
- Ans.
My responsibility is to proactively engage with customers, ensuring their needs are met and driving continuous improvement in their experience.
Regularly conduct customer feedback surveys to identify areas for improvement.
Implement a customer onboarding process that ensures users understand product features, enhancing their experience from the start.
Establish a dedicated support channel for customers to voice concerns a...
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Interview questions from similar companies
I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.
Mathematical thinking Analytical Thinking
(1 Question)
- Q1. Career intro, Mathematics
Interview Preparation Tips
- Aptitude
- Basic mathematics
- Accounting
Some maths question duration 30 min
(2 Questions)
- Q1. Regarding sales
- Q2. Regarding past experience
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Sep 2023. There was 1 interview round.
(1 Question)
- Q1. What is vyapar on marketing
- Ans.
Vyapar in marketing refers to the process of conducting business or trade.
Vyapar involves buying and selling goods or services.
It includes activities such as advertising, promotion, and distribution.
Vyapar aims to attract customers and generate revenue for the business.
Examples of vyapar in marketing include running social media campaigns, participating in trade shows, and offering discounts to customers.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.
There'll be 10 questions have to write 5 correctly
(2 Questions)
- Q1. Self introduction
- Q2. Types of GST and its uses
- Ans.
There are four types of GST in India - CGST, SGST, IGST, and UTGST. They are used for different types of transactions.
CGST is levied by the central government on intra-state transactions
SGST is levied by the state government on intra-state transactions
IGST is levied by the central government on inter-state transactions
UTGST is levied by the union territories on intra-state transactions
GST is used to replace multiple in...
(1 Question)
- Q1. Salary details asked and offered
Good 10 questions aptitude test
Selected
I appeared for an interview before May 2024, where I was asked the following questions.
- Q1. Normal sales questions with little bit maths percentage question
- Q2. Profit loss, percentage question must be prepared
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic oops question, sql question
- Q2. Basic and advance php question
- Q3. Some logical question( puzzle)
Interview Preparation Tips
Business Analyst Interview Questions & Answers
Agilysys Technologies India
Anonymous
posted on 25 Jun 2021
I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Interviewer will give some scenario and ask us to prepare wireframe and use case diagram
- Q2. About current role and responsibilities
- Q3. Questions about the domain knowledge
Interview Preparation Tips
I appeared for an interview before Jan 2021.
Interview Questionnaire
4 Questions
- Q1. Call routing
- Q2. Be ready with 2G to 4G call routing studied
- Q3. Revenue assurance and fraud management
- Q4. Other basic telecom background questions
Interview Preparation Tips
You'll do good
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Overall Interview Experience Rating
based on 2 interview experiences
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Ginesys Customer Success Executive Reviews and Ratings
based on 4 reviews
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