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AdBanao

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4.6

based on 12 Reviews

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AdBanao Customer Success Executive Interview Questions and Answers

Updated 29 May 2025

AdBanao Customer Success Executive Interview Experiences

1 interview found

Customer Success Executive Interview Questions & Answers

user image Anonymous

posted on 29 May 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. How do you build and maintain strong relationship with customer?
  • Ans. 

    Building strong customer relationships involves communication, trust, and proactive support tailored to their needs.

    • Regular Check-ins: Schedule periodic calls or meetings to discuss progress and gather feedback, ensuring customers feel valued.

    • Personalization: Tailor solutions and communications based on the customer's specific needs and preferences, enhancing their experience.

    • Proactive Support: Anticipate potential iss...

    • Answered by AI
    Add your answer
  • Q2. Describe a challenging customer situation and how you resolved it?
  • Ans. 

    Resolved a critical issue for a client facing downtime, ensuring swift communication and effective solutions to restore service.

    • Identified the issue: A major client experienced unexpected downtime due to a software glitch.

    • Communicated promptly: I reached out to the client within 30 minutes of the issue being reported.

    • Collaborated with the technical team: Worked closely with engineers to diagnose and fix the problem qui...

    • Answered by AI
    Add your answer

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 7 Dec 2017

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
    • View 7 more answers
  • Q2. What do you mean by Customer serive
    • View 1 more answer
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

    • Answered by AI
    Add your answer

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Customer Success Executive Interview Questions Asked at Other Companies

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Q1. If a customer is angry, how would you deal with them?
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Sales Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 16 May 2018

I applied via Other

Interview Questionnaire 

1 Question

  • Q1. Why u are being here for this job...can u say a reason??
    • View 6 more answers

Interview Preparation Tips

General Tips: Dont tell the simple answer that it was my personal choice..so tell them about your colleague or friends who working in best way in that company
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Sales Executive Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 11 Jan 2018

I applied via Other

Interview Questionnaire 

4 Questions

  • Q1. How to deal with clients and how to convence them.
  • Ans. 

    To deal with clients and convince them, it is important to build rapport, understand their needs, provide solutions, and showcase value.

    • Build rapport by actively listening and showing genuine interest in their concerns.

    • Understand their needs by asking open-ended questions and conducting thorough research.

    • Provide solutions that align with their goals and address their pain points.

    • Showcase value by highlighting the uniqu...

    • Answered by AI
    View 1 more answer
  • Q2. To The clients-Are you using any credit of ICICI Bank? 2. If you dont use any cards then you can use it. 3.you will a lots of Benifits........
    • View 1 more answer
  • Q3. Above all .
    • Add your answer
  • Q4. Above all.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Candidates selected under Undergraduate.

Round: Group Discussion
Experience: About credit card.
Features and criteria


General Tips: Always keep smile in face n be happy .dont be hesitate infront of Hr.
Dont be oversmart behave gently.
Skills: Communication, Body Language, Presentation Skills, Decision Making Skills

Sales Executive Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 14 Nov 2019

I applied via Referral and was interviewed in Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to convince customer ?
    • View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - They are checking formals and communication and confidence level they are asking techniques how to convince coustmer

Sales Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 9 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why are you join our company.
    • Add your answer
  • Q2. I said because of career growth is good.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and positive attitude

Sales Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 27 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your salary expectations?
  • Ans. 

    I expect a competitive salary that reflects my experience and the value I bring to the company, ideally in the range of $X to $Y.

    • Research industry standards: For example, similar roles in our region typically offer between $X and $Y.

    • Consider my experience: With over X years in sales, I have consistently exceeded targets, which justifies a higher salary.

    • Value alignment: I believe my skills in building client relationshi...

    • Answered by AI
    Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. Why we are hired you ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you want to do overall life future growth job
Are these interview questions helpful?

Sales Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 20 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(1 Question)

  • Q1. Self introduction, basic knowledge for banking
    • Add your answer
Round 3 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Banking knowledgeable,, well speak , Good learner

Sales Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 7 Sep 2022

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
    • Add your answer
  • Q2. Why sales Job you interested
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

Sales Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 3 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. Why choose this bank?
  • Ans. This is the finest Bank and carrier growth in future.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hdfc Bank is the one of top rated bank in India

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AdBanao Interviews By Designations

Interview Questions for Popular Designations

Overall Interview Experience Rating

5/5

based on 1 interview experience

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AdBanao Customer Success Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
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