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I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 3 interview rounds.
Maintain eye contact, listen actively, and use positive body language to receive customers while talking.
Maintain eye contact to show interest and attentiveness
Listen actively to understand the customer's needs and concerns
Use positive body language such as nodding and smiling to show engagement
Avoid interrupting the customer and let them finish speaking before responding
Repeat key points back to the customer to show u...
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I applied via Walk-in and was interviewed in Dec 2021. There were 3 interview rounds.
Key Performance Indicators (KPIs) in BPO measure efficiency, quality, and customer satisfaction to drive operational success.
Average Handling Time (AHT): Measures the average duration taken to resolve customer queries.
First Call Resolution (FCR): Percentage of issues resolved on the first contact, indicating efficiency.
Customer Satisfaction Score (CSAT): Surveys post-interaction to gauge customer satisfaction levels.
Se...
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
RF stands for Radio Frequency, a technology used for wireless communication and data transmission.
RF is commonly used in various applications such as WiFi, Bluetooth, and cellular networks.
RF signals are transmitted through antennas and can travel long distances.
RF technology is also used in RFID systems for tracking and identification purposes.
I applied via Approached by Company and was interviewed in Jun 2022. There were 3 interview rounds.
I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.
I want to join Radio Mirchi because of its strong brand presence and reputation in the industry.
Radio Mirchi is a well-established brand in the radio industry with a large audience base.
I admire the innovative and creative programming at Radio Mirchi.
I believe that working at Radio Mirchi will provide me with valuable experience and opportunities for growth.
I am excited about the prospect of contributing to the success...
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Rating in categories
Assistant Manager
133
salaries
| ₹3.2 L/yr - ₹7.2 L/yr |
Team Lead
115
salaries
| ₹2.4 L/yr - ₹7 L/yr |
Sales Executive
111
salaries
| ₹1.5 L/yr - ₹4 L/yr |
Network Engineer
93
salaries
| ₹2 L/yr - ₹4.8 L/yr |
Technical Support Engineer
79
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
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