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HRH Next Services Voice Process Executive Interview Questions and Answers

Updated 13 Nov 2022

HRH Next Services Voice Process Executive Interview Experiences

1 interview found

Voice Process Executive Interview Questions & Answers

user image Anonymous

posted on 13 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is favourite colour and why explain in 120worda
  • Ans. 

    My favourite colour is blue because it represents calmness and serenity.

    • Blue is associated with the sky and the ocean, which are both vast and calming

    • It is also a versatile colour that can be both bold and subtle

    • I find that wearing blue or surrounding myself with blue objects helps me feel more relaxed and focused

    • For example, my favourite shirt is a deep blue colour that makes me feel confident and at ease

    • Answered by AI
    View 1 more answer
  • Q2. Tell me in case customer will disappoint what will do
  • Ans. 

    If a customer is disappointed, I will listen to their concerns, apologize for any inconvenience caused, and offer a solution to rectify the situation.

    • Listen actively to the customer's concerns

    • Apologize for any inconvenience caused

    • Offer a solution to rectify the situation

    • Ensure customer satisfaction

    • Maintain a positive attitude and professional demeanor

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Take quick action for agents and team leaders value skills required for manager also soon ....

Top trending discussions

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Interview Tips & Stories
6d
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 5 May 2020

I applied via Recruitment Consultant and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about Jaipur city?
  • Ans. 

    Jaipur, the Pink City, is known for its rich history, stunning architecture, and vibrant culture, making it a popular tourist destination.

    • Historical Significance: Jaipur was founded in 1727 by Maharaja Sawai Jai Singh II, and is known for its royal heritage.

    • Architectural Marvels: The city is famous for landmarks like the Hawa Mahal, City Palace, and Amber Fort, showcasing Indo-Islamic architecture.

    • Cultural Hub: Jaipur ...

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Active listner.
No nervousness
Listen the question wait, think and then answer it properly by framing the sentence correctly. Speak slowly in telephonic rounds.

Voice Process Executive Interview Questions Asked at Other Companies

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Q1. How would you solve a customer's problem?
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Q3. How do you handle a situation when a customer is angry?
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Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 27 Feb 2020

I applied via Walk-in and was interviewed in Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. The question is depends upon the experience , and the profile of the executive or person
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the organisations looks and need the boldness and good communication skill not mean that it should be correct but the communication should be clear and with 100% confidence which makes the listener to understand and what we communicate at least for 3 to 5 minutes about the topic or related to the topics.....

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 10 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you mean by customer support?
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer queries and concerns

    • It includes providing technical assistance and troubleshooting

    • Customer support can also involve handling complaints and resolving issues

    • Examples of customer support channels include phone, email, chat, and social media

    • Good customer support can lead to inc...

    • Answered by AI
    Add your answer
  • Q2. Why BPO sector?
  • Ans. 

    I am drawn to the BPO sector for its dynamic environment, opportunities for growth, and the chance to enhance customer experiences.

    • Diverse Opportunities: The BPO sector offers various roles, from customer support to technical assistance, allowing for career growth.

    • Skill Development: Working in BPO helps develop essential skills like communication, problem-solving, and multitasking.

    • Dynamic Environment: The fast-paced na...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always go well prepared before interview and get as more knowledge as you can about the role you are applying for.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 28 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. 1.) How can you benefit to our company?
  • Ans. 

    I can enhance customer satisfaction, streamline processes, and contribute to a positive company image through effective communication.

    • Strong communication skills: I can clearly convey information and resolve issues, ensuring customers feel heard and valued.

    • Problem-solving abilities: For example, I once helped a frustrated customer by quickly identifying their issue and providing a solution, which led to a positive revi...

    • Answered by AI
    Add your answer
  • Q2. 2.) what are your hobbies?
  • Ans. 

    I enjoy reading, hiking, and volunteering, which help me relax, stay active, and give back to the community.

    • Reading: I love exploring different genres, especially mystery novels, which stimulate my mind.

    • Hiking: I often hike on weekends, enjoying nature and staying fit; my favorite trail is in the nearby national park.

    • Volunteering: I volunteer at a local animal shelter, helping care for animals and organizing adoption e...

    • Answered by AI
    Add your answer
  • Q3. 3.) How was your previous job experience?
  • Ans. 

    My previous job experience was enriching, enhancing my communication skills and customer service expertise significantly.

    • Handled customer inquiries and resolved issues efficiently, improving customer satisfaction scores by 20%.

    • Trained new team members on customer service protocols, fostering a collaborative work environment.

    • Utilized CRM software to track customer interactions, ensuring timely follow-ups and personalize...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your skills and opinions. Trust between company and its employees is very important for growth which is required for both parties.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 May 2021

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self. Why you want to join Teleperformance?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable in English.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my profile, including past work experience and famly things. Asked about the current affairs at that time..l
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm, wear formal, liten proper then answer, do not fumble or use aa mm mm nothing, and do not use lot of pauses, not use any specific word again n again
Are these interview questions helpful?

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image dayanand almaje

posted on 16 Jul 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: Jam round
Tips: Talk about the taypink


Round: Test
Experience: Jam round
Tips: Talk about the taypink

Total Questions: 15

Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Amar Pal

posted on 19 Aug 2017

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident

Round: Test
Duration: 30 minutes
Total Questions: 20

Skills: Communication

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Feb 2018

I applied via Other

Interview Preparation Tips

General Tips: It is so easy.First round with HR in english, Basic questions asked after telephonic interview in language. That's all.
Skills: Communication And Confidence, Communication
Duration: <1 week
More about working at HRH Next Services

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services Voice Process Executive interview?
HRH Next Services interview process usually has 2 rounds. The most common rounds in the HRH Next Services interview process are Resume Shortlist and HR.
What are the top questions asked in HRH Next Services Voice Process Executive interview?

Some of the top questions asked at the HRH Next Services Voice Process Executive interview -

  1. What is favourite colour and why explain in 120wo...read more
  2. Tell me in case customer will disappoint what will...read more

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HRH Next Services Interviews By Designations

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Overall Interview Experience Rating

5/5

based on 1 interview experience

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HRH Next Services Voice Process Executive Salary
based on 19 salaries
₹1.1 L/yr - ₹2.2 L/yr
32% less than the average Voice Process Executive Salary in India
View more details

HRH Next Services Voice Process Executive Reviews and Ratings

based on 13 reviews

2.9/5

Rating in categories

3.1

Skill development

3.2

Work-life balance

2.3

Salary

3.3

Job security

3.0

Company culture

2.8

Promotions

2.7

Work satisfaction

Explore 13 Reviews and Ratings
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