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HTC Global Services Interview Questions and Answers

Updated 25 Jun 2025
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59 Interview questions

A Lead was asked 3d ago
Q. How do you create multiple protocols?
Ans. 

Multiple protocols refer to various methods for communication in networking, enhancing flexibility and interoperability.

  • Protocols can be categorized into layers, such as TCP/IP and OSI models.

  • Examples include HTTP for web traffic, FTP for file transfers, and SMTP for email.

  • Multiple protocols can run simultaneously, allowing diverse applications to communicate.

  • Interoperability is key; for instance, a web browser us...

View all Lead interview questions
A Customer Service Executive was asked 1w ago
Q. What are the KPIs of customer service?
Ans. 

KPIs in customer service measure performance and effectiveness in meeting customer needs and enhancing satisfaction.

  • Customer Satisfaction Score (CSAT): Measures customer satisfaction through surveys post-interaction.

  • Net Promoter Score (NPS): Gauges customer loyalty by asking how likely they are to recommend the service.

  • First Response Time (FRT): The average time taken to respond to a customer's initial inquiry.

  • Res...

View all Customer Service Executive interview questions
A Senior Engineer was asked 1mo ago
Q. How do you create an employee table using Java?
Ans. 

Creating an employee table in Java involves using JDBC to connect to a database and execute SQL commands.

  • JDBC Connection: Use JDBC to establish a connection to your database. Example: `Connection conn = DriverManager.getConnection(url, user, password);`

  • SQL Statement: Write an SQL statement to create the employee table. Example: `String sql = "CREATE TABLE Employee (id INT PRIMARY KEY, name VARCHAR(100), age INT, d...

View all Senior Engineer interview questions
A Software Engineer was asked 1mo ago
Q. What is the smoke testing process?
Ans. 

Smoke testing is a preliminary testing process to check the basic functionality of a software build before further testing.

  • Basic Functionality Check: Smoke testing verifies that the most crucial functions of the application work as intended, such as login and data retrieval.

  • Build Verification: It is performed on new builds to ensure that the build is stable enough for further testing, preventing time spent on faul...

View all Software Engineer interview questions
A Software Engineer was asked 1mo ago
Q. What is the CAN communication protocol?
Ans. 

CAN (Controller Area Network) is a robust vehicle bus standard designed for real-time communication among microcontrollers.

  • Multi-Master Communication: CAN allows multiple devices (nodes) to communicate without a central controller, enabling decentralized control.

  • Error Detection: CAN includes built-in error detection mechanisms, such as CRC checks, to ensure data integrity during transmission.

  • Real-Time Capability: ...

View all Software Engineer interview questions
An Associate Engineer was asked 2mo ago
Q. What is the difference between integration and regression testing?
Ans. 

Integration testing checks combined components, while regression testing ensures new changes don't break existing functionality.

  • Integration testing focuses on interactions between integrated components or systems.

  • Example: Testing how a payment gateway interacts with an e-commerce platform.

  • Regression testing verifies that recent code changes haven't adversely affected existing features.

  • Example: After adding a new f...

View all Associate Engineer interview questions
An Associate Engineer was asked 2mo ago
Q. What is the difference between functional and non-functional testing?
Ans. 

Functional testing verifies software actions, while non-functional testing assesses performance and usability aspects.

  • Functional testing focuses on specific functionalities of the software, e.g., login/logout features.

  • Non-functional testing evaluates performance, scalability, and reliability, e.g., load testing under high traffic.

  • Functional testing is usually black-box testing, while non-functional testing can inc...

View all Associate Engineer interview questions
Are these interview questions helpful?
An Associate Engineer was asked 2mo ago
Q. What is a defect?
Ans. 

A defect is a flaw or imperfection in a product or process that prevents it from meeting quality standards or requirements.

  • Defects can occur in software, such as bugs that cause crashes or incorrect outputs.

  • In manufacturing, a defect might be a product with a missing component or a faulty design.

  • Defects can lead to increased costs, customer dissatisfaction, and potential safety hazards.

  • Examples include a car with ...

View all Associate Engineer interview questions
A Technical Project Manager was asked 2mo ago
Q. What is the growth of business income?
Ans. 

Growth of business income refers to the increase in revenue over time, indicating financial health and expansion potential.

  • Increased sales: A company may launch new products, leading to higher sales figures.

  • Market expansion: Entering new markets can significantly boost income, e.g., a local restaurant opening a second location.

  • Improved pricing strategies: Adjusting prices based on demand can enhance revenue, like ...

View all Technical Project Manager interview questions
A Technical Project Manager was asked 2mo ago
Q. Who is responsible for maintaining the growth of business income?
Ans. 

The responsibility for maintaining business income growth typically falls on multiple roles, including leadership and project managers.

  • Leadership teams set strategic goals and allocate resources to drive growth.

  • Sales and marketing departments are crucial for generating revenue through customer acquisition.

  • Project managers ensure that projects align with business objectives and deliver value, impacting income posit...

View all Technical Project Manager interview questions

HTC Global Services Interview Experiences

148 interviews found

Round 1 - Technical 

(2 Questions)

  • Q1. Wat is asp.net and how we cater for filter on this application
  • Ans. 

    ASP.NET is a web application framework developed by Microsoft to build dynamic web pages and applications.

    • ASP.NET is used to create web applications and websites

    • It supports multiple programming languages like C#, VB.NET, etc.

    • Filters in ASP.NET are used to intercept and modify HTTP requests and responses

    • Filters can be used for authentication, logging, caching, etc.

  • Answered by AI
  • Q2. Wat is web api and how its related to the mvc application
  • Ans. 

    Web API is a framework for building HTTP services that can be consumed by a variety of clients.

    • Web API is a part of the ASP.NET framework

    • It allows developers to build RESTful services

    • It can be used to create APIs for web applications built using MVC

    • Web API can return data in various formats such as JSON, XML, etc.

    • It supports HTTP verbs such as GET, POST, PUT, DELETE, etc.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - HTC is global company . Its nice to look for new career. I thought its BPO based

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(5 Questions)

  • Q1. No proper questions
  • Q2. They trick you if you now answers
  • Q3. What is java and help me understand your project worked on Maven tool
  • Ans. 

    Java is a popular programming language used for developing various applications. Maven is a build automation tool used for managing dependencies and building projects.

    • Java is an object-oriented programming language known for its portability and versatility.

    • Maven is a build automation tool that simplifies the build process by managing project dependencies and providing a uniform build system.

    • In my project, we used Maven...

  • Answered by AI
  • Q4. What are the challenges you havefaced in your previous project
  • Ans. 

    Managing conflicting priorities and tight deadlines

    • Balancing multiple tasks and deadlines

    • Dealing with changing requirements

    • Collaborating with different teams and stakeholders

  • Answered by AI
  • Q5. Spme Troubleshooting scenarios on CI CD part
  • Ans. 

    Troubleshooting scenarios on CI/CD pipeline

    • Check for any failed builds or deployments in the pipeline

    • Review the logs and error messages to identify the root cause

    • Verify the configuration settings for the CI/CD tools and integrations

    • Ensure proper permissions and access controls are set up correctly

    • Test the pipeline with a simple change to see if the issue persists

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please ignore the interview they do not take you on projects.
Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Technical 

(3 Questions)

  • Q1. Round1 was based upon SAP EWM E2E Configuration process details based upon different business scenarios at the production Plant. It was taken by SCM SME of the company
  • Q2. Round 2 was also based upon Customer discussion based on their Good movement among 18 warehouses and 2 Plants.
  • Q3. Not applicable.
Round 2 - Assignment 

Based on the past assignments and questions on same platforms.

Round 3 - HR 

(2 Questions)

  • Q1. Past organization details, Salary discussion.
  • Q2. Past organization SPOC details, project, reporting manger details.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2025. There was 0 interview round.

  • Q1. Improvement knowledge of persons who is trying learning to asking questions to telling any or all person speak no fear in the same conversation in the correct answer brilliant candidate
  • Q2. What is the reason for selecting a specific person for the interview?
  • Ans. 

    Selecting a candidate involves assessing skills, experience, and cultural fit for the project and organization.

    • Relevant Experience: The candidate has a proven track record in managing similar projects, such as leading a software development team.

    • Technical Skills: They possess the necessary technical skills, like proficiency in Agile methodologies, which are crucial for project success.

    • Cultural Fit: The candidate aligns...

  • Answered by AI
  • Q3. What constitutes the best candidate experience for individuals worldwide?
  • Ans. 

    A positive candidate experience is crucial for attracting top talent globally, ensuring fairness, communication, and support throughout the process.

    • Clear Communication: Provide timely updates on application status, interview schedules, and feedback. For example, sending an email after each interview.

    • Personalized Interaction: Tailor the experience to each candidate by addressing them by name and acknowledging their uniq...

  • Answered by AI
  • Q4. Who is responsible for maintaining the growth of business income?
  • Ans. 

    The responsibility for maintaining business income growth typically falls on multiple roles, including leadership and project managers.

    • Leadership teams set strategic goals and allocate resources to drive growth.

    • Sales and marketing departments are crucial for generating revenue through customer acquisition.

    • Project managers ensure that projects align with business objectives and deliver value, impacting income positively...

  • Answered by AI
  • Q5. What was the structure of government 113 years ago?
  • Ans. 

    In 1910, many countries had monarchies or emerging democracies, with varying degrees of political structure and governance.

    • In the United States, the government was a federal republic with a President, Congress, and Supreme Court.

    • In the United Kingdom, it was a constitutional monarchy with a Parliament and a Prime Minister.

    • Many European countries were still under monarchies, such as Germany and Austria-Hungary.

    • Colonial ...

  • Answered by AI
  • Q6. What is growth of business income how
  • Ans. 

    Growth of business income refers to the increase in revenue over time, indicating financial health and expansion potential.

    • Increased sales: A company may launch new products, leading to higher sales figures.

    • Market expansion: Entering new markets can significantly boost income, e.g., a local restaurant opening a second location.

    • Improved pricing strategies: Adjusting prices based on demand can enhance revenue, like premi...

  • Answered by AI
  • Q7. What is the role of a marketing executive in your company?
  • Ans. 

    A marketing executive drives brand awareness, develops strategies, and manages campaigns to promote products and engage customers.

    • Develops marketing strategies to increase brand visibility and market share.

    • Conducts market research to understand customer needs and preferences.

    • Creates and manages marketing campaigns across various channels, such as social media and email.

    • Analyzes campaign performance metrics to optimize ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for HTC Global Services Technical Project Manager interview:
  • Tamil
  • English
Interview preparation tips for other job seekers - Interview all candidate to previous studies discipline nature of work executed very soon place of posted for the dept
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. How do you extract columns form two files
  • Ans. 

    Extracting columns from two files can be done using various methods like command-line tools, programming languages, or data manipulation libraries.

    • Use command-line tools like 'cut' or 'awk' in Unix/Linux. Example: 'cut -d, -f1 file1.csv' extracts the first column from a CSV file.

    • In Python, use pandas library: 'import pandas as pd; df1 = pd.read_csv('file1.csv'); df2 = pd.read_csv('file2.csv'); result = pd.concat([df1['...

  • Answered by AI
  • Q2. In how many ways you can pass data from JCL to cobol program
  • Ans. 

    Data can be passed from JCL to COBOL programs using parameters, DD statements, and environment variables.

    • 1. Using JCL parameters: Pass data as positional or keyword parameters in the EXEC statement. Example: //STEP1 EXEC PGM=MYPROG,PARM='DATA1 DATA2'

    • 2. Using DD statements: Define datasets in JCL that the COBOL program can read. Example: //INPUT DD DSN=MY.INPUT.DATA, DISP=SHR

    • 3. Using SYSIN: Pass data directly to the pro...

  • Answered by AI
  • Q3. Explain pre-compilation process
  • Ans. 

    Pre-compilation is the process of preparing code for compilation, optimizing it before the actual compilation phase.

    • Pre-compilation involves parsing source code to check for syntax errors.

    • It may include macro expansion, where macros are replaced with their definitions.

    • Pre-compilation can optimize code by removing unused variables or functions.

    • In languages like C/C++, precompiled headers can speed up compilation by stor...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on Java concepts like OOPS, multi threading, stream. MySQL join queries
  • Q2. Questions on Spring Boot and REST API
Round 2 - Technical 

(2 Questions)

  • Q1. Questions on currently working project?.
  • Q2. Your contribution to the project and what challenges you faced?
  • Ans. 

    I contributed by developing new features and fixing bugs. Faced challenges with integrating third-party APIs.

    • Developed new features such as user authentication and data visualization

    • Fixed bugs related to database queries and UI responsiveness

    • Challenges faced with integrating third-party APIs like payment gateways and social media platforms

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Strength and weekness
  • Q3. After 1 year what will be
  • Ans. 

    After 1 year, the data conversion specialist will have gained valuable experience and expertise in handling various data conversion projects.

    • Increased proficiency in data conversion tools and software

    • Improved understanding of data formats and structures

    • Enhanced problem-solving skills in resolving data conversion issues

    • Expanded knowledge of data quality and integrity standards

    • Possibly advanced to more complex data conve...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident to talking
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Questions on Salesforce Technical configuration, customization, data management, sharing and security, automation
  • Q2. Questions on real time projects, functional knowledge, client handling experience, agile scrum experience, project team management experience, individual contribution
Round 2 - Technical 

(2 Questions)

  • Q1. Salesforce technical knowledge
  • Q2. Project management, team handling, client stakeholder management
Round 3 - HR 

(2 Questions)

  • Q1. CTC, NP, location
  • Q2. Perks and perquisites
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Aptitude Test 

Maths grammar & communication

Round 3 - Technical 

(2 Questions)

  • Q1. Typeing speed skills check same use paragraph
  • Ans. 

    Typing speed is crucial for data entry roles, ensuring efficiency and accuracy in handling information.

    • Average typing speed is around 40-60 words per minute (WPM).

    • Professional typists can achieve speeds of 80 WPM or more.

    • Accuracy is as important as speed; aim for 95% accuracy or higher.

    • Practice with typing software or online tests to improve speed.

    • Familiarity with keyboard shortcuts can enhance efficiency.

  • Answered by AI
  • Q2. Typing speed 10 minutes
Round 4 - One-on-one 

(1 Question)

  • Q1. Move on next round easy
Round 5 - Group Discussion 

You're like this job opportunity

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. What are KPIs of customer service
  • Ans. 

    KPIs in customer service measure performance and effectiveness in meeting customer needs and enhancing satisfaction.

    • Customer Satisfaction Score (CSAT): Measures customer satisfaction through surveys post-interaction.

    • Net Promoter Score (NPS): Gauges customer loyalty by asking how likely they are to recommend the service.

    • First Response Time (FRT): The average time taken to respond to a customer's initial inquiry.

    • Resoluti...

  • Answered by AI
  • Q2. How many types of chat nd mail process nd how does it work
  • Ans. 

    There are various types of chat and mail processes in customer service, each serving unique communication needs.

    • 1. Live Chat: Real-time interaction with customers, e.g., website chat support.

    • 2. Email Support: Asynchronous communication, e.g., responding to customer inquiries via email.

    • 3. Chatbots: Automated responses for common queries, e.g., FAQ bots on websites.

    • 4. Social Media Messaging: Engaging customers through pl...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. Tell me about yourself
  • Q2. Previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and tell about your experience

Top trending discussions

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Interview Tips & Stories
2w
boredinlife
·
works at
Mercer
I left in the middle of an interview.
M a self-taught developer. been working really hard, trying to break into tech. Two days ago, I got approached by an hr from this e learning company for an IT role. I was super nervous but also excited because it felt like maybe this is it. The interview was on teams with 9 experienced pros all with degrees and certifications while I had no formal IT background, just self-taught skills. I felt completely out of place. Most of the interviewers were kind and said I could learn on the job. But one person kept throwing back-to-back questions with shady comments after every answer made me feel like I wasn’t good enough. It crushed my confidence About 10 minutes before the interview ended, I panicked. Anxiety took over, so I faked a network issue and left the call. Then I just broke down. I didn’t want to be disrespectful, so I quickly emailed saying I got disconnected. Truth is, I was overwhelmed and felt like a total fraud. I’ve wanted a job in tech for so long.
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HTC Global Services Interview FAQs

How many rounds are there in HTC Global Services interview?
HTC Global Services interview process usually has 2-3 rounds. The most common rounds in the HTC Global Services interview process are Technical, HR and Resume Shortlist.
How to prepare for HTC Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HTC Global Services. The most common topics and skills that interviewers at HTC Global Services expect are SQL, Python, Javascript, Java and Spring Boot.
What are the top questions asked in HTC Global Services interview?

Some of the top questions asked at the HTC Global Services interview -

  1. If you are foreseeing a delay in sprint what would you do as scrum mas...read more
  2. What is the access method of vsam file to acceptboth sequential and random reco...read more
  3. What are the design patterns that you know ab...read more
What are the most common questions asked in HTC Global Services HR round?

The most common HR questions asked in HTC Global Services interview are -

  1. Why should we hire y...read more
  2. What are your strengths and weakness...read more
  3. Where do you see yourself in 5 yea...read more
How long is the HTC Global Services interview process?

The duration of HTC Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

3.9/5

based on 133 interview experiences

Difficulty level

Easy 29%
Moderate 63%
Hard 9%

Duration

Less than 2 weeks 74%
2-4 weeks 18%
4-6 weeks 5%
6-8 weeks 2%
More than 8 weeks 2%
View more

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HTC Global Services Reviews and Ratings

based on 1.6k reviews

3.5/5

Rating in categories

3.2

Skill development

3.6

Work-life balance

3.3

Salary

3.4

Job security

3.3

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 1.6k Reviews and Ratings
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