AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
ICICI Bank
Compare
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
Filter interviews by
ICICI Bank Department Manager Interview Questions and Answers
ICICI Bank Department Manager Interview Experiences
1 interview found
Anonymous
Selected
I appeared for an interview before Aug 2024, where I was asked the following questions.
- Q1. What is kyc??
- Ans.
KYC, or Know Your Customer, is a process used by businesses to verify the identity of their clients.
KYC helps prevent fraud and money laundering.
It involves collecting personal information like name, address, and identification.
For example, banks require KYC to open a new account.
KYC regulations vary by country and industry.
- Q2. What is RD account?
- Ans.
An RD account is a recurring deposit account that allows individuals to save regularly and earn interest on their deposits.
RD accounts require monthly deposits over a fixed tenure, e.g., 5 years.
Interest rates are typically higher than savings accounts but lower than fixed deposits.
They encourage disciplined saving habits, making them ideal for future goals.
For example, a person saving for a child's education might cho...
- Q3. Why you choose icici bank?
- Ans.
ICICI Bank's commitment to innovation, customer service, and community development aligns with my professional values and career aspirations.
ICICI Bank is known for its strong emphasis on technology and innovation, which enhances customer experience. For example, their mobile banking app is highly rated.
The bank has a robust corporate social responsibility program, focusing on education and healthcare, which resonates ...
- Q4. What you learned in NIIT course?
- Ans.
The NIIT course equipped me with essential skills in technology, project management, and effective communication for managerial roles.
Gained proficiency in project management tools like MS Project, enhancing my ability to plan and execute projects efficiently.
Learned about software development life cycles, which helped me understand how to manage tech teams effectively.
Developed strong communication skills through grou...
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed in Dec 2019. There was 1 interview round.
Interview QuestionnaireÂ
6 Questions
- Q1. How to serve customer?
- Q2. How Acquisition of new customer?
- Ans.
Acquiring new customers involves identifying potential leads, targeting them with relevant marketing strategies, and providing excellent customer service.
Identify potential leads through market research and analysis
Target leads with personalized marketing strategies
Provide excellent customer service to retain new customers
Utilize social media and online advertising to reach a wider audience
Offer promotions or discounts...
- Q3. What do you know about bandhan bank?
- Ans.
Bandhan Bank is a leading Indian bank focused on financial inclusion and serving the unbanked population.
Founded in 2015, Bandhan Bank emerged from a microfinance institution.
It aims to provide banking services to the underserved and unbanked segments of society.
The bank offers a range of products including savings accounts, loans, and insurance.
Bandhan Bank has a strong presence in eastern India, particularly in West ...
- Q4. Why you want to job change?
- Ans.
I seek new challenges and opportunities for growth that align with my career goals and values.
Desire for professional growth: I want to take on more responsibilities and lead projects, as I have successfully done in my current role.
Alignment with career goals: The new position aligns better with my long-term career aspirations in management and leadership.
Cultural fit: I am drawn to your company's values and culture, w...
- Q5. What is different in bandhan bank?
- Ans.
Bandhan Bank is unique for its focus on financial inclusion and its origins as a microfinance institution.
Founded in 2015, Bandhan Bank transitioned from a microfinance institution to a full-fledged bank.
It emphasizes financial inclusion, serving millions of unbanked individuals, particularly in rural areas.
The bank offers a range of products, including savings accounts, loans, and insurance, tailored for low-income cu...
- Q6. Why you like to work with us?
- Ans.
I admire your company's commitment to innovation and excellence, and I believe my skills align perfectly with your goals.
Your company's reputation for fostering a collaborative work environment aligns with my belief in teamwork.
I am impressed by your recent initiatives in sustainability, which resonate with my personal values.
The opportunity for professional growth within your organization excites me, as I am eager to ...
Interview Preparation Tips
I applied via Referral and was interviewed before May 2020. There was 1 interview round.
Interview QuestionnaireÂ
1 Question
- Q1. Roles and responsibilities of the job banking products
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2019. There were 5 interview rounds.
Interview QuestionnaireÂ
1 Question
- Q1. Asked about the process and products of the last organisation according my profile
Interview Preparation Tips
What people are saying about ICICI Bank
Interview QuestionnaireÂ
4 Questions
- Q1. Work responsibility from previous organization.
- Q2. Desk you have handled in your previous organization?
- Ans.
I have handled the customer service desk in my previous organization.
Managed customer inquiries and complaints
Provided information about products and services
Resolved issues and escalated to higher management if needed
- Q3. Mapped portfolio and how you have taken care of it?
- Ans.
I have effectively managed my portfolio by analyzing client needs, providing personalized solutions, and maintaining regular communication.
Conducted thorough analysis of client needs and investment goals
Provided personalized investment solutions based on risk tolerance and financial objectives
Maintained regular communication with clients to ensure satisfaction and address any concerns
Monitored portfolio performance and...
- Q4. Value addition which you can provide to their company?
- Ans.
I can bring extensive experience in team management, strategic planning, and process improvement to drive growth and efficiency.
Proven track record of successfully leading teams to achieve targets
Strong strategic planning skills to identify opportunities for growth
Experience in implementing process improvements to increase efficiency
Ability to analyze data and make informed decisions to drive results
I applied via Referral and was interviewed in Jul 2019. There were 3 interview rounds.
Interview QuestionnaireÂ
1 Question
- Q1. What is NAV & how it is calculated. How much is the Mortality charges. AUM means.
Interview Preparation Tips
ICICI Bank HR Interview Questions
I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.
Interview QuestionnaireÂ
2 Questions
- Q1. Sir i request to you. i rejoing form. axis bonk.. you acept my. application i grait full to you
- Q2. Sir herby humbly request.. i want rejoing for axis bank
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2020. There was 1 interview round.
Interview QuestionnaireÂ
1 Question
- Q1. Tell the kyc required for partnership current account
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2019. There were 5 interview rounds.
Interview QuestionnaireÂ
2 Questions
- Q1. What did your last experience with previous employer
- Ans.
I gained valuable experience in team leadership, project management, and client relations at my previous employer, enhancing my skills significantly.
Led a team of 10 in a project that increased efficiency by 20%, demonstrating strong leadership and organizational skills.
Managed client relationships, resulting in a 15% increase in customer satisfaction scores through effective communication and problem-solving.
Implement...
- Q2. What work I have to do and which location
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Nov 2018. There were 4 interview rounds.
Interview QuestionnaireÂ
2 Questions
- Q1. I was asked about my CV my previous work experience and Guesstimate questions
- Q2. I was also also asked about my certifications and SIP experience
Interview Preparation Tips
Be open for any suggestion that the interviewer may give.
Maintain proper body posture and eye contact.
ICICI Bank Interview FAQs
Tell us how to improve this page.
ICICI Bank Interviews By Designations
- ICICI Bank Relationship Manager Interview Questions
- ICICI Bank Deputy Manager Interview Questions
- ICICI Bank Assistant Manager Interview Questions
- ICICI Bank Phone Banking Officer Interview Questions
- ICICI Bank Credit Manager Interview Questions
- ICICI Bank Branch Manager Interview Questions
- ICICI Bank Senior Officer Interview Questions
- ICICI Bank Sales Officer Interview Questions
- Show more
Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 3 interview experiences
Difficulty level
Duration
Interview Questions from Similar Companies
ICICI Bank Department Manager Reviews and Ratings
based on 13 reviews
Rating in categories
|
Deputy Manager
15.9k
salaries
|  â‚ą4 L/yr - â‚ą9 L/yr |
|
Relationship Manager
14.4k
salaries
| â‚ą4.2 L/yr - â‚ą12.4 L/yr |
|
Assistant Manager
10.1k
salaries
| â‚ą2.5 L/yr - â‚ą6.3 L/yr |
|
Manager
5k
salaries
| â‚ą9.6 L/yr - â‚ą17.8 L/yr |
|
Product Manager
3.5k
salaries
| â‚ą13.7 L/yr - â‚ą26 L/yr |
HDFC Bank
Axis Bank
Kotak Mahindra Bank
AU Small Finance Bank
- Home >
- Interviews >
- ICICI Bank Interview Questions
