Lemon Tree Hotels Front Office Associate Interview Questions and Answers

Q1. What do you know about Opera?
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Q2. How will handle your shift, if there's is a rush?
Ans. 
I will prioritize tasks, communicate effectively, and maintain a calm demeanor to manage rush periods efficiently.
• Prioritize tasks: Focus on urgent requests first, such as checking in guests or answering phone calls.

• Communicate with the team: Keep everyone informed about the status of tasks and any assistance needed.

• Stay organized: Use a checklist to ensure all tasks are completed in a timely manner.

• Maintain a calm dem...read more
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Q1. What is your skills and my communication
Ans. M skills has good and I am Good in communication
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Q2. What is your skills and communication
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Q1. What is your relevant experience?
Ans. 
I have over 3 years of experience in customer service roles, including handling guest inquiries, resolving issues, and ensuring customer satisfaction.
• Worked as a Guest Relations Associate at XYZ Hotel for 2 years

• Managed guest check-ins, check-outs, and room assignments

• Responded to guest inquiries and resolved issues in a timely manner

• Received positive feedback from guests for excellent service

• Trained new staff on guest...read more
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Q2. Are you able to handle phone calls?
Ans. 
Yes, I am able to handle phone calls efficiently and professionally.
• I have experience in answering and making phone calls in a professional setting.

• I am comfortable speaking on the phone and have good communication skills.

• I can handle multiple phone calls at once and prioritize them based on urgency.

• I am familiar with phone etiquette and can provide excellent customer service over the phone.
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Bomb thread and fire extinguisher and health issue

Any topic like global issue or scam or poilte issue and society issue

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Some basic knowledge of some wine