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I have previous work experience as a Customer Relations Officer.
Managed customer inquiries and complaints effectively
Built strong relationships with customers to ensure satisfaction
Resolved issues and provided solutions in a timely manner
Maintained accurate records of customer interactions
Collaborated with other departments to address customer needs
Implemented strategies to improve customer experience
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posted on 11 May 2025
I appeared for an interview before May 2024, where I was asked the following questions.
This company is a leading provider of innovative customer relationship solutions, enhancing client engagement and satisfaction.
Founded in 2005, the company has grown to serve over 1,000 clients worldwide.
They specialize in CRM software that integrates AI to personalize customer interactions.
The company has received multiple awards for customer service excellence, including the 'Best CRM Provider' in 2022.
Their commitme...
posted on 5 Oct 2023
I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.
Sir/mam good morning an good evening my self is Ramesh Kumar yadav form sakti chhttishgarh my qualifications graduation Bsc science and PGDCA ITI electrician B.Lib .M.Lib gold loan vehicle loan group loan disbursement and recovery knowledge
Working experience working knowledge loan disbursement loan recovery group loan disbursement.gold loan disbursement.MFI loan
My current annual CTC at my previous company was $50,000.
My current annual CTC at my previous company was $50,000
I received a salary of $4,166 per month
I also received bonuses and benefits totaling $10,000 per year
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There was 1 interview round.
posted on 12 May 2022
I applied via Recruitment Consulltant and was interviewed before May 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed in May 2019. There were 3 interview rounds.
Muthoot Group is a leading financial services conglomerate in India, known for gold loans and diverse financial products.
Founded in 1887, Muthoot Group has over 135 years of experience in the financial sector.
It is one of the largest gold loan companies in India, with thousands of branches across the country.
The group offers a variety of services including insurance, money transfer, and real estate.
Muthoot Group is als...
posted on 26 Nov 2021
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
posted on 4 Dec 2020
I tend to be overly detail-oriented, which can slow down my decision-making process at times.
I focus on details to ensure accuracy, but this can lead to analysis paralysis.
For example, while preparing reports, I sometimes spend too much time perfecting minor details.
I am working on setting time limits for tasks to improve efficiency.
I also seek feedback from colleagues to balance detail with timely decision-making.
posted on 30 Jan 2022
I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.
I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.
I have over 5 years of experience in the customer service industry, working in both call center and face-to-face settings.
I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.
I have a proven track record of maintaining hig...
posted on 25 Aug 2017
I appeared for an interview in Mar 2017.
based on 1 review
Rating in categories
Branch Manager
55
salaries
| ₹5.1 L/yr - ₹12.3 L/yr |
Branch Support Officer
38
salaries
| ₹2.6 L/yr - ₹4.5 L/yr |
Assistant Manager
36
salaries
| ₹3.8 L/yr - ₹6.9 L/yr |
Business Development Officer
31
salaries
| ₹2.4 L/yr - ₹6.2 L/yr |
Branch Credit Officer
17
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
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