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Sundaram Home Finance Customer Relationship Officer Interview Questions and Answers

Updated 4 Feb 2019

Sundaram Home Finance Customer Relationship Officer Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. What was your privoice work
  • Ans. 

    I have previous work experience as a Customer Relations Officer.

    • Managed customer inquiries and complaints effectively

    • Built strong relationships with customers to ensure satisfaction

    • Resolved issues and provided solutions in a timely manner

    • Maintained accurate records of customer interactions

    • Collaborated with other departments to address customer needs

    • Implemented strategies to improve customer experience

  • Answered by AI
  • Q2. I have working in presently collection team leader in hdfc bank
  • Q3. I have handling the 20 members executive and 10 location
  • Q4. Hr and regional head DISCUSSION with the my profile and finally selected the jobs

Interview Preparation Tips

Round: Hr shortlist
Experience: Shortlist after that going to chennai final hr interview

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. Tell me about your self
  • Q2. What you know about this company
  • Ans. 

    This company is a leading provider of innovative customer relationship solutions, enhancing client engagement and satisfaction.

    • Founded in 2005, the company has grown to serve over 1,000 clients worldwide.

    • They specialize in CRM software that integrates AI to personalize customer interactions.

    • The company has received multiple awards for customer service excellence, including the 'Best CRM Provider' in 2022.

    • Their commitme...

  • Answered by AI

Customer Relationship Officer Interview Questions Asked at Other Companies

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Q1. What do you know about logistics and B2C, and B2B sales
Q2. How should you behave with customers?
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Q3. Sell me an Android phone, knowing that I currently use an iPhone.
Q4. How do you handle a situation when a customer is being irritating ... read more
asked in BankBazaar
Q5. What do you know about BankBazaar?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Person discussion and loan knowledge
  • Ans. 

    Sir/mam good morning an good evening my self is Ramesh Kumar yadav form sakti chhttishgarh my qualifications graduation Bsc science and PGDCA ITI electrician B.Lib .M.Lib gold loan vehicle loan group loan disbursement and recovery knowledge

  • Answered Anonymously
  • Q2. Company workingk knowledge
  • Ans. 

    Working experience working knowledge loan disbursement loan recovery group loan disbursement.gold loan disbursement.MFI loan

  • Answered Anonymously
  • Q3. Qualification study
  • Q4. Filed knowledge
  • Q5. Current annual CTC company
  • Ans. 

    My current annual CTC at my previous company was $50,000.

    • My current annual CTC at my previous company was $50,000

    • I received a salary of $4,166 per month

    • I also received bonuses and benefits totaling $10,000 per year

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Personal interview, one to one interview, online test

Interview Preparation Tips

Interview preparation tips for other job seekers - Attitude test and one to one interview

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. Introduction of candidates

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a good company for growing career.

I applied via Walk-in and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Intoduce Yourself?
  • Q2. What you know about Muthoot Group?
  • Ans. 

    Muthoot Group is a leading financial services conglomerate in India, known for gold loans and diverse financial products.

    • Founded in 1887, Muthoot Group has over 135 years of experience in the financial sector.

    • It is one of the largest gold loan companies in India, with thousands of branches across the country.

    • The group offers a variety of services including insurance, money transfer, and real estate.

    • Muthoot Group is als...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They ask Only Basic Questions in HR Round as well as Manager Round,be confident.Thats all

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about your self
  • Ans. I'm lincy completed mcom IB with 71% in KG college of arts and science. I did my schooling at Ooty in kendriya vidyalaya.
  • Answered by Lincy L
  • Q2. Why did you choose this job
  • Ans. Because I have the necessary qualifications
  • Answered by Lincy L

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident
Speak positively
Are these interview questions helpful?

Interview Questionnaire 

1 Question

  • Q1. Every time interviewer try to identify your weaker point.
  • Ans. 

    I tend to be overly detail-oriented, which can slow down my decision-making process at times.

    • I focus on details to ensure accuracy, but this can lead to analysis paralysis.

    • For example, while preparing reports, I sometimes spend too much time perfecting minor details.

    • I am working on setting time limits for tasks to improve efficiency.

    • I also seek feedback from colleagues to balance detail with timely decision-making.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give answer of each and every questions of interviewer without any hesitation and try to show interviewer your positive points.

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • I have over 5 years of experience in the customer service industry, working in both call center and face-to-face settings.

    • I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.

    • I have a proven track record of maintaining hig...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - i was a fresher at that time .
it was a college palcement

I appeared for an interview in Mar 2017.

Interview Preparation Tips

Round: Technical + HR Interview
Experience: Great experience. They asked me "why should I select you " and i told them the reason why should they select me.

College Name: Swami vivekananda institute of science & technology

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Sundaram Home Finance Customer Relationship Officer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

4.0

Salary

2.0

Job security

5.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
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